Quick Facts About Eden Nails Spa
Eden Nails Spa is a nail salon that has received various comments, both positive and negative, from its customers. In order to assess its strengths and weaknesses, it is important to consider the overall feedback provided.
One of the strengths highlighted in the comments is the friendly and nice staff. Customers appreciate the welcoming atmosphere and the positive interactions with the employees. This is an important aspect of a spa or salon, as it contributes to the overall experience and customer satisfaction.
Skillful nail technicians are another strength of Eden Nails Spa. Customers mention that they are pleased with the quality of work and the level of expertise exhibited by the staff. Skilled technicians are essential in providing excellent service and ensuring that customers are satisfied with the end result.
Convenient hours and location is another strength mentioned in the comments. This makes it easier for customers to schedule appointments and access the salon without much hassle. Convenience is an important factor for customers when choosing where to get their nails done, as it saves time and effort.
Positive recommendations from customers are also a strength of Eden Nails Spa. Multiple comments mention that they would recommend the place to others, indicating that they are satisfied with the services provided. Word-of-mouth recommendations can contribute to the success of a business and attract new customers.
One of the weaknesses highlighted in the comments is the inconsistent quality of service. For example, one customer mentions that some rhinestones were not set right, and another customer complains about the lack of shape and arch in their eyebrows. Inconsistency in service can be a significant weakness for a business, as it can lead to dissatisfaction among customers and negative reviews.
Another weakness mentioned is the issue of pricing. One customer comments that the price was changed from what was initially quoted, which can lead to confusion and frustration. Transparent and consistent pricing is important for maintaining customer trust and satisfaction.
In addition, one customer mentions that their toenail was cut down too small, indicating a potential lack of attention to detail. Attention to detail is crucial in the beauty industry, as customers expect precise and accurate work.
The comment about tipping also raises a concern about customer service. The customer mentions that they like to tip, but were left dissatisfied in some way. Good customer service includes meeting expectations and ensuring that customers feel valued and appreciated.
In conclusion, Eden Nails Spa has several strengths, including friendly staff, skilled nail technicians, convenient hours and location, and positive recommendations. However, there are also weaknesses to address, such as inconsistent quality of service, issues with pricing, attention to detail, and potential areas for improvement in customer service. By addressing these weaknesses, the salon could enhance the overall customer experience and improve customer satisfaction.
Best TL Reviews
Just have to communicate what you want. They are very friendly and nice. Some rhinestones are the wrong size in places and not set right. The blue V could be more equal. I’m not a picky person I could live with this and I’m fine with it just being honest and straight forward for others :)
Love my girl Lisa. She's amazing. They all are. Definitely recommend this place.
They did amazing on my nails. I definitely recommend them.
The best place in town.. I’ve tried almost all of them. Continually happy with my nails
Skilled nail techs and convenient hours and location.
Establish what you would like done at the beginning and they will take it from there.
Lisa did my fills with gels. I have no complaints. She was detailed, fast and ccourteous. All the nails look evenly shaped and natural. I would recommend!
Lisa does great work! My nails were Cruise Worthy!
First time I came I love they way they did my eyebrows. Last 3 times I've come including today I am no happy, no shape in eyebrows no arch very unsatisfied. Looking for new eyebrow place. I also like to tip but smh
They changed the price in me from the phone to the chair to the time of payment. And cut my toe nail down so small.
Place Pictures
Eden Nails Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places