Quick Facts About Amazing Nails Salon
Strengths:
1. Excellent nail designs: Many customers praise the salon for their amazing nail designs and the high-quality work done by the owner and nail technicians. This indicates that the salon has a talented and skilled team of professionals who can create unique and intricate designs, satisfying customer preferences.
2. Long-lasting results: The comment mentioning the lasting durability of the nail dipping powder indicates that the salon uses high-quality products and techniques, resulting in long-lasting nails. This is important for customers who want their manicures to remain intact for an extended period without chipping or fading.
3. Friendly and attentive staff: Multiple comments mention the friendly nature of the staff, indicating that the salon fosters a welcoming and comfortable atmosphere for customers. The staff's ability to suggest items and match customer expectations proves their attentiveness to customer needs and their dedication to providing a positive experience.
4. Efficient service: The comment stating that the customer did not have to wait long and was able to get the desired nail design shows that the salon provides efficient service and respects customer time.
5. Established reputation: The comment from a long-time customer indicates that the salon has built a loyal customer base over the years. This reflects positively on the salon's consistent quality of service and ability to meet customer expectations.
6. Hardworking staff: The comment praising the salon's staff for their hard work, multitasking abilities, and talent showcases their commitment to customer satisfaction. This indicates that the salon values its customers and strives to meet their needs efficiently.
Weakness:
1. Inadequate dip powder removal: The negative comment regarding the dip powder nail removal experience indicates a potential weakness in the salon's service. The customer recounts a painful and damaging experience, suggesting that the technician did not follow proper removal procedures. This highlights a lack of attention to detail and potential negligence in providing the necessary care for customers.
Recommendations for Improvement:
1. Proper training for dip powder nail removal: It is crucial for the salon to ensure that all nail technicians are properly trained in safe and effective dip powder nail removal techniques. This will prevent any further incidents of damaging customers' nails and ensure a positive experience during the removal process.
2. Consistency in service quality: Although the majority of customers had positive experiences, it is important for the salon to consistently deliver high-quality service to all customers. This can be achieved by ensuring that all staff members receive continuous training and supervision to maintain the same standards across the salon.
3. Clear communication and transparency: The salon should establish clear communication with customers regarding their preferences, expectations, and any concerns they may have. Additionally, transparent pricing and explanation of services will help avoid any surprises or customer dissatisfaction.
4. Regular maintenance of equipment and tools: To ensure consistent quality, it is essential for the salon to maintain and regularly replace their equipment and tools. This will ensure that customers receive the best experience and minimize the risk of accidents or inconveniences caused by faulty equipment.
Overall, Amazing Nails Salon has several strengths, such as talented nail technicians, long-lasting results, a friendly staff, efficient service, an established reputation, and hardworking employees. By addressing the weakness and implementing the recommended improvements, the salon can further enhance its overall customer experience and maintain its positive reputation.
Best TL Reviews
Been coming here for a while and the place is awesome! The owner and all the ladies do a fantastic job of doing designs. I go for the nail dipping powder and they do amazing and last long.
This was my first time trying Amazing Nails and it was on a whim. As soon as I came in, I was greeted and asked what I wanted and then was directed to pick out a color. There were endless colors to choose from whether it be dip, gel, or regular polish. After about a minute or so, I was being directed by a nail tech. I got gel polish removed from my toes and fingers and got a gel pedicure and gel manicure. The outcome was great and the prices were great as well. I would definitely return.
Tina took care of me and I have never seen a nail tech with so much attention to detail. She has high standards, truly loves what she does, and it shows. I did the dip powder and she shaped my nails so naturally. Highly recommend!
Very nice and clean inside. People were nice and suggested items which were for the better. Prices were good!
Amazing job! Did not have to wait long and the lady that helped me knew exactly what I wanted. She matched the picture I gave her perfectly. Already booked more appointments!
I've been coming here for years. Tina and her girls always take very good care of me
The ladies here are always working hard to serve everyone’s needs, sometimes even doing multiple manicures at a time. They are also very friendly and extremely talented! I appreciate them every time I go in. Love this place!
I went in to have my dip powder nails removed. This was my first experience with dip powder nails.
The technician proceeded to cut them away with a cuticle clipper and then pried them off with an artificial nail. This was painful and my nails are now ruined. It's been 3 weeks and they are still so brittle. She did not soak them or treat them and charged me $20 for this awful experience and sent me out the door. I am still traumatized. Do not have your dip powder nails removed here.!!
Amazing Nails Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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11. Nail Trix