QT Nail & Spa

+1 334-699-5478

3109 Ross Clark Cir # 100, Dothan, AL 36303 United States of America

Open Today: -

Quick Facts About QT Nail & Spa

QT Nail & Spa place has received a mixture of positive and negative reviews. In order to provide a comprehensive assessment of their strengths and weaknesses, it is important to analyze each comment in detail.

Starting with the negative reviews, one customer had a poor experience with the shape of their nails and the quality of the polish. They also mentioned that some of the acrylic nails were separating. Another customer shared a photo of their nails after visiting the salon, showing that their nails were filed down too thin. Furthermore, they reported being cut multiple times during the appointment and felt that the owner did not listen to their concerns. The customer was also not happy about the discrepancy between the quoted price and the price they were charged. They described the owner as rushing through the appointment and not providing a pleasant experience.

However, it is important to note that one positive comment stood out, mentioning that Mrs. Kim, a member of the staff, was nice and concerned about customer satisfaction. This customer felt appreciated by Mrs. Kim and stated that they would only return for her pedicure and chat. Another positive review praised the cleanliness of the salon and highlighted that QT Nail & Spa is a family-oriented business. The customer also mentioned that their experience at the salon was professional and precise.

Moving on to more positive comments, one customer expressed love and loyalty towards Wayne and his family who run the salon. They stated that they had been going to QT Nails for almost two years and would not go to anyone else. The customer praised the outstanding job done on their pedicures and eyebrow waxing. They also appreciated the friendly atmosphere and described their visits as relaxing and fun.

Another customer mentioned that they had been going to QT Nails for a while and loved it. They specifically praised the salon for their ability to effectively treat their ingrown toenails, providing instant relief. They also enjoyed the laid-back environment and the sense of humor displayed by the staff. The customer expressed high satisfaction and recommended the salon to others.

Lastly, one customer reported a negative experience with a specific nail technician who exhibited poor customer service skills. They were overcharged for a basic set of nails and experienced pain and discomfort during the application of polish. However, it is worth mentioning that another staff member was kind and offered a discount for their next visit.

Overall, the strengths of QT Nail & Spa place can be seen in their positive reviews, which highlight the friendly atmosphere, professional service, precise work, and ability to effectively treat certain nail conditions such as ingrown toenails. Additionally, the positive experience with Mrs. Kim demonstrates the salon's commitment to customer satisfaction.

On the other hand, the salon has also received negative feedback regarding the quality of nail services, inconsistent pricing, rushed appointments, and poor customer service from certain staff members. Furthermore, customer complaints about nails being filed too thin and being cut during the appointment raise concerns about the attention to detail and techniques used by some of the staff.

In conclusion, while QT Nail & Spa place has some positive aspects, it is clear that there are areas for improvement. The salon should strive to ensure consistent and fair pricing, provide thorough training for all staff members, address issues with nail quality and technique, and maintain a high level of customer service across the board.

Best TL Reviews

This is the outcome…I told the tech the shape was off. She said it wasn’t. I told her half of my nails looked like they needed a fill in. She said the looked good. She proceeded to polish these rocky roads that looked worse when they were supposed to match my toes. The sides of some have acrylic separating walking out of the salon. Mrs Kim was nice and concerned about the customer being pleased. I appreciated her time and would only ever return for her pedicure and chat.

See picture! DO NOT GO HERE! I saw the OWNER. She destroyed my nails, and there is no question or arguing based on the photo below. She used the electric file on my bare nails until they were paper thin. That is my bright red nail bed you can see perfectly through what is left of my nail after visiting this place. I asked her multiple times to please ease up on the electric file and told her it burned… she would ease up and then go hard again.

She also cut me 3 times and kept pulling out her glue to make my skin stop bleeding. This was after seeing me at 5:35 pm for a 5 pm appointment. They don’t have prices listed anywhere, so she quoted me $50 and then charged me $60 (before tip). I was in pain and in such a hurry to leave that I didn’t paid and didn’t even care at that point. I should have walked out mid “manicure”, I didn’t, and now my nails paid the price. It literally hurts if anything even knocks my nails right now because they are so thin and my nail beds are sensitive. I’m taking vitamins and having to stop getting my nails done for ~6 months to undo the damage that this owner did. Try Everly, Nails Today or really anywhere else.

QT nails immediately treats you like family as they are a family oriented/ran business. They are precise, timely and very professional. Not to mention their salon is extremely CLEAN. So important these days!! I recommend QT to everyone looking for a great, relaxing time at a salon.

I loved the work they did for my daughters. Good customer service, the place is clean, she took her time to do the job, I recommend it…

Me encanto el trabajo que le hicieron a mis hijas. Buen servicio al cliente, el lugar esta limpio, Se tomaron el tiempo en realizar el trabajo, lo recomiendo…

I LOVE Wayne & his family!! I have been going to see them for almost 2 years now. I will not go to anyone else.

Absolutely amazing job on pedicures and eyebrow waxing!

I have referred numerous people and will continue to do so!

To sum it up, Everyone is super friendly, it’s always a relaxing & fun time(yes! I said fun!) and the work is absolutely outstanding!

I have been going to Q T Nails for awhile now and love it! They do a great job on my pedicures. I unfortunately get ingrown toenails and they have been the only place that does a great job taking care of these. I get instant relief. It is a laid back environment and we always enjoy their sense of humor. We always leave with a smile and a laugh. I would highly recommend!

They did a wonderful job for my wedding I came in at last minute on a Saturday and they worked on my hands and feet at the same time I was super please

Went to This salon today the lady that did my nails did not have good customer services she was trying to charge me 65$ for a basic set and I was told 30$ at first when she started filling my nails she cut ALL of my fingers in the process and I told her they looked shorts after applying the fake nail and she just looked at me Rudely and also the nails weren’t applied correctly then proceeded to put a top coat on my fingers and they immediately started burning really bad I had to get up and go wash my fingers off and told her I couldn’t let her finish my nails and walked out .* but the guy that worked there was kind and told me I could get a discount if I came back and apologized and told me he was going talk to her about her services .