Quick Facts About Signature Nail Salon
Strengths:
1. Friendly and welcoming staff: Many customers mentioned that the staff at Signature Nails is friendly and welcoming, creating a positive atmosphere for customers. The receptionist, Rachel, was specifically praised for her warm greetings and ability to remember names.
2. Skilled and talented technicians: Several customers mentioned the skill and talent of the nail technicians, particularly Holly, Mani, and Lauren. These technicians were commended for their attention to detail, ability to try new things, and willingness to cater to customer preferences.
3. Good customer service: Customers appreciated the great customer service at Signature Nails. They mentioned that the staff was always friendly and accommodating, striving to make sure customers were happy and satisfied with their experience.
4. Variety of services: Signature Nails offers a variety of services, including manicures, pedicures, and SNS (Signature Nail Systems). Customers appreciated the options available at the salon, including matching sets of SNS and nail polish.
5. Relaxing and enjoyable atmosphere: Customers commented on the relaxing and enjoyable atmosphere at Signature Nails. They mentioned that they could relax, enjoy the music, and even have a nice beverage while getting pampered.
Weaknesses:
1. Inconsistent quality: One customer mentioned that she had a negative experience where her nails broke or lifted just days after getting them done. She felt that the quality of the service she received was not up to par and was disappointed with the outcome.
2. Miscommunication or dissatisfaction with results: Another customer mentioned that she asked for a pink and white ombré but received a different result. This indicates a potential weakness in communication or understanding between the technician and the customer's desired outcome.
3. Not all technicians receive equal praise: While several technicians were highly praised by customers for their skills and service, it is important to note that not all technicians received equal praise. This suggests that there may be inconsistencies in the quality of service provided by different technicians at the salon.
4. Limited feedback about other staff members: While specific technicians were mentioned by name and praised, there was limited feedback about other staff members. This makes it difficult to assess the overall consistency of the service provided by the entire staff.
In conclusion, Signature Nail Salon appears to have several strengths, including a friendly staff, skilled technicians, good customer service, a variety of services, and a relaxing atmosphere. However, there are also areas of improvement to address, including ensuring consistent quality, improving communication between technicians and customers, and striving for an equal level of service from all staff members.
Best TL Reviews
My daughter and I have been going to Signature Nails every 3 weeks for over 3 years now. Everyone is so friendly, and we have never had bad service.We love Holly, and she is excellent in her work! We always get compliments on our nails. I highly recommend Signature Nails to all my friends!
Don’t be bullied into this service the the nextgen I paid $60 dollars for on Monday July 18,2022 Have broken or lifted by Tuesday July 26,2022 spend your money anywhere else. Worst nail set I’ve ever had and I’ve been getting my nails done for 10 plus years. Only reason I even gave it 2 stars is cause I was serviced right away but I can tell you I will never come back. Oh and I asked for a pink and white ombré and this is what I got so good luck ladies!
I love this place! The customer service is great! Holly is my fave. She is nice and her work always turns out amazing! Manny does my pedicures and she also is great! Im always pleased when
I come here.
Rachel at the front desk is a sweetheart. She always remembers your name and greets you with a warm welcome. All the reasons I keep coming back.
I thoroughly enjoyed my experience at this salon. It's my first visit, I had Mani for my pedicure and, oh my gosh! She did a fabulous job! Cuticle removal was so painless and clean, the nail painting was perfection!! My SnS was done by Lauren, she was focused and my nails are well crafted and exactly as I love them! The staff and everyone was very welcoming and friendly ????. I have found my new 'nail salon' home.????
Anytime I come to signature nails I’m never disappointed. My nail tech is Lauren and she is always thorough and always tries new things when I ask. The staff in general are always friendly. The new receptionist is nice and is always fashion forward ????. The male tech King is pretty awesome as well. GREAT CUSTOMER SERVICE!!
Holly is always so pleasant and willing to do anything I ask of her. She strives to make sure I am happy and satisfied every time.
I’ve been going to Signature Nails for years. I always see Ha and she is awesome. I show her a picture and she tries to match it exactly the way I want or finds something very similar if they don’t have the right color. I usually get SNS and a matching nail polish on my nails. I love that they have a matching sets. Probably will continue coming here for years to come.
Holly, Mani and Lena are amazing!!! Don’t get me wrong the whole staff is great! But they are my go to ladies! I love this place, they take time with you so you can enjoy your whole experience. You can relax, enjoy great music and have a nice beverage while getting pampered. Ps Holly is the goat when it comes to designs
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Signature Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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