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+1 205-647-4888
439 Caldwell Dr, Warrior, AL 35180 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About LV NAILS & SPA

LV NAILS & SPA appears to have several strengths based on the comments provided. One of the main strengths is the exceptional service provided by Cindy and Van. Multiple customers have praised their work and described them as the best. They have been recognized for their skills, friendliness, and ability to please all customers. This highlights their expertise in nail care and their dedication to customer satisfaction.
The atmosphere of LV NAILS & SPA is also mentioned as a positive aspect by several customers. The salon is described as calm and relaxing, allowing customers to enjoy their experience. This creates a pleasant environment for the customers and adds to their overall satisfaction with the salon.
Additionally, the staff's friendly and welcoming nature is highlighted in the comments. They are known to establish connections with their customers and make them feel like family. This personal touch enhances the overall experience and makes customers feel comfortable and valued.
Another strength mentioned is the longevity of customer relationships. Several customers state that they have been going to LV NAILS & SPA for many years and have no intention of going anywhere else. This indicates that the salon has been successful in building loyal and satisfied customers.
On the other hand, there are a few weaknesses identified in the comments. One customer mentions that the salon does not accept walk-ins and recommends making an appointment ahead of time. This can be inconvenient for customers who prefer spontaneity or have last-minute plans. Although it may be beneficial for the salon to have appointments scheduled to better manage their workflow, this policy may deter potential customers who are looking for immediate service.
Another weakness pointed out is the lack of satisfaction in the final result of a nail service. One customer mentions that their manicure started chipping the next day, and when they called for assistance, they were only offered a $5 discount for a service that cost them $120. This dissatisfaction in the outcome and the response from the salon may leave customers feeling undervalued and discourage them from returning.
Lastly, one comment highlights a negative experience with a specific staff member who was described as rude and having an attitude. This suggests that there may be inconsistencies in the service quality depending on the staff member on duty. It is important for the salon to ensure that all staff provide consistent and courteous service to maintain the positive reputation that has been established.
In conclusion, LV NAILS & SPA has several strengths that contribute to their positive reputation, including skilled technicians, a calming atmosphere, friendly staff, and long-term customer relationships. However, there are also weaknesses that need to be addressed, such as the appointment-only policy, dissatisfaction with service outcomes, and inconsistent service quality. Addressing these weaknesses can help further enhance the overall customer experience at the salon.

Best TL Reviews

I had an amazing time with Cindy & my nails came out flawless!! this is my new nail shop period!! I would def recommend! they actually care about their clients and strive for the best!!! If your in warrior use this nail shop they don't disappoint!!! Just make sure to call & make an appointment before you come! They don't do walk ins
I was a walk-in and found this place last minute (make an appointment ahead of time is ideal). My sister and I had an amazing experience. The atmosphere is calming and relaxing. The staff are very friendly and connect with their customers. Best salon I have experienced, highly recommended.
Lv nail are the best! Cindy and Van are great working people. That do a fantastic job. Its worth making appointments. Thank you both for the lovely Christmas gift. Carmela in warrior
I thought the nail tech was super nice, but next day my manicure is already chipping in large chunks, im on vacation so can't get them repaired. And when calling I was offered only $5 off my next purchase for a service that cost me $120. And what I asked for design wise was not what I received. Would not recommend.
Cindy & Van are the Best! I’ve been going to them for 5+ years. I won’t go anywhere else. They’ve always been very pleasant and accommodating to me & all of my friends & family that’s gone in.
Van and Cindy are the best. All customers treated like family and known on first name basis. Feels like home there and the quality of their services is 10/10 ! I wont go anywhere else.
Cindy and Van are the greatest! They work together in order to please all their customers!
Completely just terrible didn’t even finish for me was extremely rude and had a attitude definitely do not recommend and I’m one of the laid back type of clients if it’s not okay I usually let it go

Place Pictures

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Health & safety
  • Appointment required


Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 02:00 AM - 06:00 PM

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