Majestic nails and spa

+1 704-528-5590

512 N Main St, Troutman, NC 28166 United States of America

Open Today: -

Quick Facts About Majestic nails and spa

Majestic Nails and Spa Place has received mostly positive comments from customers, highlighting the strengths of their salon. These strengths include:

1. Excellent customer service: Many customers commented on the welcoming and friendly staff at Majestic Nails and Spa Place. The staff members were patient, understanding, and went beyond customers' expectations. This warm and friendly atmosphere is appreciated by customers and contributes to a positive salon experience.

2. Skillful and detailed technicians: Several customers praised the skill and attention to detail of the technicians at Majestic Nails and Spa Place. They mentioned that the technicians took their time and ensured that the nails were perfect. This level of expertise is important for customers who want their nails to be done well and look flawless.

3. Variety of services: Customers mentioned enjoying a range of services at Majestic Nails and Spa Place, including jelly pedicures and dip manicures. They found these services to be unique and appreciated the experience provided. The availability of different services allows customers to have options and choose the one that suits their preferences.

4. Clean and tidy salon: A customer noted that the salon was very clean, indicating that it is well-maintained. This cleanliness contributes to a pleasant and hygienic environment for customers.

However, there are also weaknesses noted in the comments that could be considered areas for improvement:

1. Inconsistent experiences: One customer had a negative experience at Majestic Nails and Spa Place, where they felt the nail technician rushed through the service and caused discomfort by ripping at cuticles. They also mentioned overbooking and a lack of attention to detail. Inconsistencies in service quality might undermine customers' trust and loyalty.

2. Miscommunication and impatience: Another customer had a negative experience regarding miscommunications and impatience from the staff. They mentioned that the technician did not listen to their preferences regarding gel polish and that there was a lack of attention to detail during their manicure. This highlights the importance of effective communication between customers and staff to ensure satisfaction.

3. Peeling and falling off of nails: A customer mentioned that their nails started to peel and fall off shortly after visiting the salon. This might suggest that the application of tips and acrylic was not done properly. Consistent and long-lasting results are crucial for customers to feel satisfied with their nail services.

In conclusion, Majestic Nails and Spa Place has several strengths, including excellent customer service, skilled technicians, a variety of services, and a clean salon environment. However, there are weaknesses noted, such as inconsistent experiences, miscommunication, impatience, and issues with the longevity of the nail services. These weaknesses could be areas for the salon to improve upon to ensure consistent and high-quality services for all customers.

Best TL Reviews

By far the best salon I have tried. I took my daughter n law and Manny was very patient. He understood the assignment and went beyond my expectations. The staff was so welcoming and friendly. Will definitely make this our home for everything nails. If i could give this business 10 stars I would. If you have never been you must go check them out!!

I just got done having a great service! I got a jelly pedicure and a dip manicure! The jelly pedicure was awesome! It literally was a bowl full of jelly surrounded your toes. Magical! Tina took very detailed and soft times making sure my nails were perfect she was very sweet and welcoming! I will definitely be making this MY nail spot from now on.

I wish I could rate this a 0 because I had a horrible experience that was not relaxing at all. I have been here a few times prior and the nail techs did great. But this time was very traumatic and horrible. The male nail tech was rushing through the whole thing, was ripping at my cuticles so hard to make majority of them bleed and to the point they were sore and still very sore after the service. They overbooked so they were back and forth from my service to another clients. I also got a pedicure where she proceeded to make my toes bleed from cutting the cuticles and did an awful job painting them. My mom told them how awful they made my nails and the male tech proceeded to tell her that I was moving too much but he was ripping the skin from around my nails very fast since he was in a hurry.

I cannot believe I'm going to share this place because it is a literal GEM!!! Tina and her staff are so good at what they do. I was about to give up on finding a nail place that does even a mediocre job... She has exceeded any and all of my nail needs!

Great service, best nail salon I’ve visited in the area.

I go to this place every month for a deluxe pedicure. Little Tina always takes her time. I always enjoy coming here to get my nails done. I don’t go anywhere else!

If i could give no stars I would!!!!

My best friend was getting married and we had a total of i think 6 people getting things done. We told them what we all wanted before we started. I ended up with a full set with gel polish which i told them i did NOT want. My friend was told she had to get gel polish but was not told why. We were both nicked and cut. We even told the owner about the money issues because we felt we had been charged to much. He stated that it was correct and started naming off things. I have never in my life been charged extra money for a french tip and i've been getting my nails done for years. We got them done on Saturday and my nails are already starting to peel and fall off and I got tips and acrylic. I will never got back here and i urge all of you to do the same!!!!!

First let me start by saying this salon is very clean and the staff was nice. I was told to wait 10 minutes and I ended up waiting 30 minutes. I did not have an appointment and I was more than willing to wait. I just wished whoever done my nails would’ve spent a little more time on my nails so I wouldn’t feel like I wasted my money. I have recently let my natural nails grow out and initially I had asked for gel polish but as I waited I considered asking for a traditional manicure and gel polish, just to get my cuticles and nails in better shape. I was seated by a very nice lady and she proceeded to help me decide between a manicure and gel polish or gel polish alone. There was some discussion amongst the workers and she simply replied, we’ll do gel polish for you. I asked for her to push my cuticles back and to trim excess skin. She trimmed my cuticles on a few fingers, didn’t remove all the existing polish and started applying gel polish over dirty nails that were not prepped and ready for polish. I even tipped her because she was providing me with a service. I will not be going back unless they make things right on their end and ask me to come back to do a better job on my nails. I don’t need a refund, I just need someone to take their time on my nails and do a better job than this.