Quick Facts About Everlasting Nails Spa
Everlasting Nails Spa has several strengths and weaknesses, as indicated by the comments left by customers.
One of the strengths mentioned by multiple customers is the decent prices offered at Everlasting Nails Spa. One customer stated that they got a gel manicure with accent nails and a regular pedicure for a total of $50. This affordable pricing may attract customers who are looking for quality services at a reasonable cost.
Another strength mentioned by customers is the cleanliness of the spa. One customer noted that the spa seemed pretty clean and had sterile equipment. This can be a significant advantage, as cleanliness and sanitary practices are crucial in a nail salon to prevent infections and maintain a hygienic environment for customers.
Customers also appreciated the good service provided by most of the technicians at Everlasting Nails Spa. One customer referred to it as the "best spa ever" and complimented the technicians, mentioning that all of them, except for one, did an excellent job on their nails. This indicates that the majority of the technicians at Everlasting Nails Spa are skilled and competent in their work, ensuring that customers receive satisfactory results.
The color selection at Everlasting Nails Spa was another strength mentioned by a customer. They appreciated the great color selection and the fact that the salon coordinated the gel colors with the regular polish so customers could match their nails. A wide variety of colors to choose from can enhance the customer experience and allow them to find the perfect shade for their nails.
Additionally, the small gift given to customers for Christmas Eve was mentioned as a thoughtful gesture. This kind of extra touch can help create a positive and memorable experience for customers, building loyalty and encouraging them to return to the spa.
However, Everlasting Nails Spa also has its weaknesses, as indicated by some customers' comments. One customer mentioned that they had a manicure by a younger guy who did a good job overall but was a bit uneven on a few nails. This inconsistency in the quality of work can be a weakness, as customers expect consistent and precise nail services.
Another weakness mentioned by a customer was the dusty tables at Everlasting Nails Spa. Although the equipment was clean and sterile, the dusty tables may give the impression of poor cleanliness and attention to detail, which can be a turn-off for customers. Maintaining clean and dust-free working areas is essential in a spa environment.
A significant weakness mentioned by a customer was the experience they had with a new technician who was in the early stages of doing nails. According to the customer, there were issues with cuticles bleeding and nail polish being applied unevenly. This suggests that the quality of service may vary depending on the experience and skill level of the technician assigned to a customer. Inconsistency in service quality can be a significant weakness for a spa, as customers expect consistent and high-quality results regardless of who performs the service.
Another weakness highlighted by a customer was the rushed and subpar pedicure experience. The customer mentioned that necessary steps such as the hot towel, massage, and scraping of the bottom of the feet were skipped. Additionally, the nail polish was dried out and not applied smoothly or evenly. The unfriendly behavior of the technician and the overall unwelcoming atmosphere further contributed to the negative experience. This indicates that there may be a lack of attention to detail and customer service, which can significantly impact customer satisfaction.
Another weakness mentioned by a customer was the poor experience they had with a pedicure. The customer mentioned that the technician did not properly perform the steps necessary for a pedicure, and the polish application was sloppy. Given the price of $30, the customer expected a much better experience. This indicates that there may be a lack of consistency and attention to detail in the services provided at Everlasting Nails Spa.
Lastly, a customer mentioned that their experience at Everlasting Nails Spa was negatively affected by the lack of value for customers and poor customer service. They mentioned that their nail technician consistently started their appointment late, resulting in wait times beyond the scheduled time slot. This lack of respect for customer's time and failure to provide a satisfactory experience reflects poorly on the professionalism and management of the spa.
In summary, Everlasting Nails Spa has some strengths, such as decent prices, cleanliness, a good color selection, and thoughtful gestures like small gifts. However, there are several weaknesses, including inconsistencies in service quality, dust on tables, rushed and subpar services, and poor customer service. These weaknesses should be addressed to ensure that customers have consistently positive experiences at the spa.
Best TL Reviews
Decent prices - I did gel manicure with accent nails on each hand and a regular pedicure for $50 in total. I had a younger guy, he was good at everything but got a little uneven on a fee nails so I would say just check between coats.
They seemed pretty clean, sterile equipment, but dusty tables. Great color selection and they coordinate the gel colors with the regular polish so you can get both and match. They gave us a small gift for Christmas Eve which was so thoughtful!
Best spa ever. Clean. Not crowded. All of the techs but 1 did an excellent job on my nails. The elderly gentleman did not do so well. Several cuticles bled, and the nail color was on my skin in spots. But all the other techs are A+.
I went last week for the first time since the Covid pandemic to get a Gel Full Set with Matte Polish. I was happy to see that the remodeled the salon however the original person(s) who did my nails was not there anymore which it seems that they have all new people. So the young lady directed me to a guy who she says can do it. From the Beginning I was informed by the young woman and nail tech that the full set would be $55.00. Because I was constantly making gestures regarding my cuticles and the cutting of my nail shape (coffin) it became clear that he is in the early stages of doing nails. I went to pay my bill came to $75.26. When I asked why she did not mention a service charge fee prior to my nails being performed she grabbed a sign on the corner of the front desk and showed it to me. Which I replied " Who can see that in that corner?" and she did not reply. So be aware that they are charging a service fee when using your card which is a PERCENTAGE OF YOUR FINAL PRICE. So the higher the bill, the more the service charge will be. My ending cost breakdown was $55.00 for Gel Full Set+ $10.00 for Matte + $5.20 Tax and then $5.06 Card Service Fee. The young guy tried his best but It's been a few days and I have bubbles and ridges in my nails. Being a consistent customer before the pandemic to see what they offer in service and quality now is just unfortunate. I will not be returning nor will my sisters and co- workers.
Got my nails done here today, first time in the shop. Clean, good service and did an amazing job!
Been to tranquility they butchered my nails so was nervous going here bc of my bad experience elsewhere! But they did an amazing job I’m in love with my nails! Finally found a good place for my nails
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I went into the salon today for a basic pedicure and was entirely disappointed. The entire process was rushed and lasted a total of 12 minutes from start to finish. I feel necessary steps were skipped such as, the hot towel, any type of massage, and the scraping of the bottom of the feet. The nail polish was dried out and was not applied smoothly/evenly, nor did it cover the entire nail. The man who did my feet wasn’t friendly and didn’t speak to me throughout the process at all, not even to give instruction on feet placement. As soon as I sat to let my toes dry he came over rubbing his fingers together asking for payment. It is not well lit in the salon so I couldn’t even see just how badly my toes were painted until I got outside. Overall terrible experience between it being excessively rushed, unwelcoming atmosphere, and finished product being far below mediocre. Save your money and paint your toenails at home.
Worst pedicure I have ever had, I went because I’m 6 months pregnant and can no longer due my own nails. She didn’t do what you would normally due for a pedicure to start with, then when I was all done and left I saw that she missed spots on my toes, I had polish all of my skin and it’s a week later and it’s all already chipped. For 30$ I would have expected a lot better experience, the women was very nice but I will not be going back ever.
I have been going to this nail salon for well over two years. Unfortunately, since the owner has been absent for many months their customer service has fallen short. I am typically connected with Michael when I call who just happens to be my nail tech and I make appointments with him well in advance and whenever I get there I'm told I have to wait 20 to 40 minutes beyond my appointment time because he just started another customer 5 minutes prior to the start of my time slot. I stopped going to this nail place because of that and then decided to give them another chance. That was a huge mistake that I won't make again. If you don't value your customers you're not worth my money or the 40% tip I leave everything I go. Nail salons are a dime a dozen ✌
Everlasting Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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