Quick Facts About Hollywood Nails & Spa
Hollywood Nails & Spa, as described by the comments, has some significant strengths and weaknesses. In order to reach a minimum of 500 words, we will discuss these points in detail.
Starting with the strengths, one customer mentioned that the environment was fantastic and enjoyed the relaxing pedicure. The cleanliness of the place was also appreciated, as commented by another visitor. It is always a positive aspect for a nail salon to maintain high standards of cleanliness as it contributes to the overall experience and reflects professionalism.
Another strength mentioned is the speed of service. Some customers appreciated the fast service provided by the staff. This can be advantageous for individuals who are pressed for time and need a quick visit to the salon.
Lastly, the convenience of location was mentioned by one customer. Being closer to their house meant easier accessibility and less travel time, which can be an important factor for many customers when choosing a nail salon.
However, the weaknesses of Hollywood Nails & Spa seem to outweigh the strengths based on the customers' comments. The most significant concern raised by multiple customers was the poor quality of service and lack of professionalism exhibited by some employees.
One customer described their gel manicure as being completed quickly and roughly, resulting in a poor outcome. The nails were left with polish all over the cuticles, and the customer had to clean up the paint themselves. Another client reported a similar experience, stating that their nails were done in a rushed manner and the technician damaged their cuticles without acknowledging it. This lack of attention to detail and disregard for customer satisfaction is a serious weakness for the salon.
Additionally, some customers complained about the attitude and rudeness of certain staff members. One customer encountered a Caucasian employee with a "super bad attitude" who seemed indifferent to the customer's pain and discomfort during the nail service. Another customer mentioned that the workers were often silent, rude, and grunted instead of greeting customers. This negative and unfriendly attitude creates an unpleasant atmosphere and leaves customers feeling unwelcome.
Furthermore, there were complaints regarding the pricing of the services. One customer mentioned that the salon was overpriced, considering the subpar quality of the service. This may deter potential customers looking for value for their money.
Several customers also expressed dissatisfaction with the longevity of their nails. One customer mentioned that their nails started flaking off after just two days, raising concerns about the overall quality of the products and techniques used. This is a significant drawback as customers expect their nails to last for a reasonable period of time after the service.
In conclusion, while Hollywood Nails & Spa has some positive attributes, such as a convenient location, cleanliness, and speed of service, the numerous weaknesses reported by customers overshadow these strengths. The poor quality of service, lack of professionalism, rude staff, and pricing concerns all contribute to an overall negative customer experience. To improve, it is crucial for the salon to address these issues by providing better training to their technicians, promoting a friendly and welcoming atmosphere, and ensuring the use of high-quality products.
Best TL Reviews
Went in for a gel manicure. The person that did my nails was so quick and rough. They look like my six year old did them There’s polish all over my cuticles and I had to go to the store and get remover to clean up because there was paint all over the sides. I didn’t see all the mistakes issues until I got out to the car because it was so dark and
I went there recently the service was awful the lady named nicole had a bad attitude, was rude and just seemed completely unprofessional and bothered to be doing a service i was paying for. She cut the skin around my nail and said nothing. I asked for natural and thin, got the complete opposite with an additional cut and pinch. Between the dremel destroying my cuticle and her nail stabbing into my palm, im not quite sure whats worse. Terrible service, do not recommend going there. Over priced and under qualified. Tipped out of respect for service, not satisfaction.
I come here because it’s closer to my house, there’s never a wait, and it’s always cheaper. However, the entire process is always so stressful. It’s awkward and everyone in there is dead silent and often rude. No one greets you, they just point and grunt. Every time I go there I get some sort of attitude from somebody. They go as fast as they absolutely can, being very rough, and if the design is anything other than simple you get an attitude.
It makes sense why There’s never a wait and it’s never busy
They were fantastic and love the environment and they did fantastic on my nails and loved the pedi was so relaxing... will definitely go back there again.. my new nail place
Two of the workers who opened there were late and rude, unlocked the door didn’t even greet me and the other customer waiting by the door. The workers couldn’t even say “Good morning” or tell us we can come in. They work by rotation. My nails were done quickly and rushing. My eyebrows were waxed too thin. The price was expensive. Never again.
They work really fast but the results are cheap
My nails only have two days “done”
No primer
No quality at all
And the staff…. Not a good experience at all.
Great place , it's always cleaned and smelling good. There's just 1 employee a Caucasian lady she has a super bad attitude. I told her multiple times that she was hurting my nails and burning my skin she did not care what so ever. I do not recommend her. I only recommend Mary and little marry Jr.
2 days after I had my nails done and its flaking off.. It was my first time here. I have a work trip to Punta Cana..came in on Saturday 12th..the girl who did my nails was super rude. Talked to the owner the whole time. Never even acknowledged me and had a bad attitude. Here I am stuck in Dominican Republic with ugly nails. I asked her to not cut my cuticles as I get hang nails..yep..she cut them and now I have painful hang nails too. Would not recommend..and I tipped as not to be rude..should have followed my instincts. I have photos but can't figure out how to post them.
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Hollywood Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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Location
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