I Love Nails

+1 678-829-8687

2360 Bethelview Rd #102, Cumming, GA 30040 United States of America

Open Today: -

Quick Facts About I Love Nails

Strengths: 1) Beautiful interior: The first comment mentions that the salon has a beautiful interior, which can contribute to a pleasant and relaxing environment for customers. 2) Good pedicure: The first comment also mentions that the customer had a great pedicure, indicating that the salon has skilled technicians who can provide high-quality services. 3) Prices are competitive: The second comment mentions that the prices at I Love Nails place are a couple of dollars cheaper compared to other salons. This can be seen as a strength as it can attract price-conscious customers. 4) Skilled technician: The third comment praises a nail technician named Tammy for doing an amazing job and providing a natural look. This suggests that the salon has skilled and talented technicians who can fulfill customer preferences. 5) Trustworthy and friendly staff: The fourth comment highlights the trustworthiness and kindness of a specific staff member named Angela, indicating that the salon has friendly and reliable staff members who can build a positive rapport with customers. 6) Organization and variety: The sixth comment mentions that the salon was well-organized and had a wide selection of nail colors, suggesting that the salon pays attention to providing a wide range of choices to customers.

Weaknesses: 1) Pricey services: The first comment mentions that the total price for a service was around $120, which the customer felt was a little pricey. This can be seen as a weakness as it may discourage potential customers who are looking for more affordable options. 2) Cuticle removal process not done: The first comment also mentions that the technician did not complete the whole cuticle removal process during an acrylic manicure. This suggests that there may be inconsistencies in the quality of services provided. 3) Inconsistent service: The second comment mentions that the technician did not follow the requested nail shape, and the customer noticed dips in their SNS nails from filing. This indicates that there may be inconsistencies in the service quality and attention to detail. 4) Negative customer experience: The fifth comment describes a very negative experience, mentioning bad service and a lack of care for customers. This can harm the salon's reputation and deter potential customers. 5) Nail durability issues: The seventh comment states that a nail cracked in half just a week after the service, and others started to come off on the sides. This indicates a weakness in the durability and longevity of the nail services provided.

In conclusion, I Love Nails place has strengths in terms of its beautiful interior, good pedicure services, competitive prices, skilled technicians, friendly staff, and organizational aspects. However, there are weaknesses such as the discrepancy in pricing, inconsistent service quality, negative customer experiences, and issues with the durability of nail services. Addressing these weaknesses could help improve the overall customer experience and competitiveness of I Love Nails place in the industry.

Best TL Reviews

Today I went here for the first time and honestly it was beautiful inside, the people were alright, not super friendly but not mean either. I got a pedicure and it was great and my nails I asked for the first picture and the second picture is what I got. Honestly not bad! But the total ended up being around 120 and honestly that feels a little pricey to me .. I think I’ll be back but I don’t know if I’ll stay forever. Quality seems nice❤️ But also I asked for a acrylic manicure and she didn’t really do the whole cuticle removal process …

Nails looked ok, she asked what shape then didn't do the shape I said. Didn't say anything else to me almost the entire time and noticed I had dips in my sns from the filing. Not the best and def not the worst for me.

I have NEVER had my nails done so well. I recently tried SNS gel powder at another salon. While I was pretty satisfied with the quality I always felt my nails still looked fake and thicker than normal. Tammy did an amazing job at keeping the shape, feel and look of a natural nail for me. She was helpful and patient while I picked a color, too. Their prices are a couple of dollars cheaper, they have a rewards card and a cash discount. I have found my regular place!

This is the absolute best nail place. Angela is the BEST. She is always wonderful, kind, and the only person I trust with my eyebrows. Can’t recommend her enough!

Always happy with my nails done by Angela!! Everyone is always friendly!

Very worst experience and very bad service. They don’t care for customers. They are doing this for timepass not like professionals.

Very impressed with the organization and nail artists. They did my nails beautiful and had the exact color I wanted. Will definitely return :)

Had my nails done with powder. One cracked in half just a week after. Two weeks after the rest are holding up but start to come off on the sides. Two nails were sanded in too much and one she made round on the side.