Lucky Nails & Spa In Baltimore

+1 410-332-4707

889 E Fort Ave, Baltimore, MD 21230 United States of America

Open Today: -

Quick Facts About Lucky Nails & Spa In Baltimore

Lucky Nails & Spa in Baltimore, based on the comments provided by customers, has a number of strengths that contribute to its positive reputation. These strengths include excellent service, attention to detail, a wide selection of colors, a relaxing atmosphere, and skilled staff. However, there is also a weakness mentioned regarding the durability of the nails and the response to customer complaints.

One of the main strengths of Lucky Nails & Spa is its excellent service, as mentioned by multiple customers. The salon is praised for having two staff members work on the customer's nails, which is helpful for individuals who are indecisive about their nail design. This demonstrates that the salon is attentive to providing personalized service to accommodate different customer preferences.

The salon is also commended for its attention to detail and the overall quality of the nails. Customers mention that their nails look amazing and receive many compliments. This indicates that the staff at Lucky Nails & Spa are skilled and take pride in their work. Additionally, the salon is praised for its gel manicures, with one customer stating it was their favorite gel manicure ever. This indicates that the salon is capable of delivering high-quality and long-lasting nail treatments.

Another strength of Lucky Nails & Spa is its relaxing atmosphere. Customers mention that the staff take care to ensure that the experience is relaxing, contributing to an enjoyable visit. This attention to creating a pleasant ambiance is important for customers seeking a relaxing and rejuvenating spa experience.

Additionally, Lucky Nails & Spa is commended for its wide selection of colors, surpassing other salons the customers have visited. This indicates that the salon has a diverse range of options to cater to different customer preferences. Having a wide selection of colors can attract a broader customer base and encourage customers to return to try out different options.

Moreover, Lucky Nails & Spa is also praised for its customer service. Customers mention that the staff takes their time with each customer and does not rush the service. Having attentive and dedicated staff members contributes to a positive customer experience and builds trust and loyalty among customers.

However, there is one weakness that is highlighted in a customer comment. The durability of the nails is called into question, with a customer complaining that several nails popped off within a few days of getting them done. Furthermore, the response from the salon when the customer reached out to them was deemed rude and disrespectful. This weakness suggests that there may be inconsistencies in the quality and longevity of their nail treatments, as well as a lack of effective communication and customer service when issues arise.

In conclusion, Lucky Nails & Spa in Baltimore possesses several strengths that contribute to its positive reputation, including excellent service, attention to detail, a wide selection of colors, a relaxing atmosphere, and skilled staff. These strengths indicate that the salon is capable of providing high-quality nail treatments and personalized service. However, there is room for improvement in addressing customer complaints and ensuring the durability of their nail treatments.

Best TL Reviews

- So far my experience at Lucky Nails has been nothing short of amazing. I'm very indecisive about what I want done on my nails, so having 2 staff work on my nails has been so helpful! Both of them have been excellent!!! I get so many compliments on my nails! This is officially my go-to nail salon!

Always a good experience. I always love my nails after and if there is any problem with them they fix it immediately. I also have come in for chip repairs on my gel and they are always accommodating and quick.

Favorite new salon!!! The selection of colors beats anywhere else I've been. The staff really takes care in making sure your experience is super relaxing. Will definitely be back again!

I love coming here. Great place in this location! Great attention to detail. I love my nails designed! Possibly my favorite gel manicure ever.:) Highly recommended!!

This is sad I got my nails done on January 5 and from the 5 to the 11 this how many nails pop off I called to let her know what happen all she said was sorry and hang up the phone on me it’s no way I paid 50 to get them done and they look like that 5 days later not one week or 2 weeks it sad and if I could give 0 stars I will never go to them again and for her to hang up on me when I’m telling her is rude and disrespectful

One of the best nail salons I've been to! Had a deluxe pedicure and regular manicure. My nail tech was very thorough, attentive to detail, and took her time. Thanks lady!

Great customer service! And they always do a great job! They take their time with every customer and do not rush. I had been looking for a new nail salon and I'm so happy to have found this place!

I was referred here by 2 of my friends! I went for the first time & I’m in love with my nails !! I can't stop looking at them. I'll definitely be back.