Quick Facts About Lisa's Perfect Cuts
Lisa's Perfect Cuts has several strengths that contribute to its positive reputation among some customers. These strengths include efficient and timely service, friendly and skilled staff, reasonable prices, and a satisfactory experience for those seeking a basic trim. However, the salon also has several weaknesses, such as long wait times, inconsistent quality of haircuts, poor customer service from certain staff members, and lack of consideration for customers' time.
One of Lisa's Perfect Cuts' main strengths is its ability to provide fast and efficient service. Several customers appreciate that they are able to get their haircuts done in under 30 minutes, ensuring that they can quickly go about their day. The salon's ability to manage time effectively and keep the wait times low contributes to its popularity among time-conscious customers.
Additionally, many customers praise the staff at Lisa's Perfect Cuts for their friendliness and skills. The positive attitude and skill level of the staff are key factors in providing a pleasant and satisfactory experience for customers. The ability to communicate effectively and create a comfortable environment is a strength that Lisa's Perfect Cuts possesses.
Another strength of Lisa's Perfect Cuts is its reasonable pricing. Customers value the fact that they can get a basic trim at an affordable price, making it accessible to those on a tight budget. This affordability adds to the appeal of the salon and attracts customers who are looking for a cost-effective option for their haircuts.
Furthermore, Lisa's Perfect Cuts seems to cater to customers with specific hair types, as observed from the comments mentioning the salon's proficiency in handling Asian hair. Specifically, the salon is praised for aligning with the expectations of its Asian customer base, which highlights its ability to meet the needs of specific clientele.
However, Lisa's Perfect Cuts also has several weaknesses that can impact the overall customer experience. One recurring issue mentioned by multiple customers is the long wait times. Some customers report waiting for over an hour, which can be frustrating and inconvenient, especially for those with busy schedules. The salon's inability to efficiently manage its appointments or address the influx of customers is a weakness that affects the overall customer satisfaction.
Additionally, there are comments about the inconsistent quality of haircuts depending on the stylist. While some customers have had positive experiences, others have expressed disappointment in the results. This inconsistency in the skill level of the salon's staff can lead to dissatisfaction among customers who may have had previously positive experiences but encountered subpar service during subsequent visits.
Another weakness mentioned in some comments is the poor customer service provided by specific staff members. One customer expressed dissatisfaction with Tina's behavior, perceiving her to be rude and unaccommodating. This indicates a lack of professionalism and customer care in certain instances, which can greatly impact the overall experience for customers.
Moreover, a few customers have mentioned that the salon does not value their time and disregards the importance of appointments. The fact that the salon makes customers wait in line even if they have called in advance shows a lack of organization and respect for customers' time. This can be frustrating for individuals who have made an effort to schedule their visit and expect prompt service.
Additionally, a few comments mention distractions in the salon, such as loud phone calls and one staff member talking loudly to her customers. These distractions can disrupt the overall salon experience, making it less enjoyable for customers who prefer a quieter and more relaxed atmosphere.
In terms of the overall quality of the haircuts, one customer specifically mentions that her child had the worst haircut ever, even worse than the makeshift haircuts done at home during the COVID-19 pandemic. This negative experience highlights a significant weakness in the salon's ability to consistently provide satisfactory results for their customers.
In conclusion, while Lisa's Perfect Cuts possesses strengths such as efficient service, friendly staff, reasonable prices, and satisfactory haircuts for certain customers, it also has weaknesses that impact the overall customer experience. These weaknesses include long wait times, inconsistent quality of haircuts, poor customer service from certain staff members, and a lack of consideration for customers' time. It is important for the salon to address these weaknesses in order to maintain and improve its reputation.
Best TL Reviews
I love Lisa’s perfect cuts. I’ve been going here regularly for 4 years now. They get me in the chair fast and give me the best cuts in under 30 minutes every time. Went in on Wednesday, waited about 5 minutes and was done with my cut within 20. They’re always so friendly and skilled.
It took me about 40 minutes drive to this store on last Friday after work, and in a big rain. I asked the staff if I could get TINA to help me. Tina was standing there and helping with the other customer, she said she had two more appointments and if I could make an appt. the next day. I noticed there are about 3 men waiting, and 4 or 5 store staff working there. It was 5:30pm, I told her I can wait but it's impossible for me to come again since it's long distance and rain the next day. She then changed to she had a lot more customer waiting and insist me to come the next day. I understand it's easier to have an appt, but based on the situation at that time, it would be a very different story if TINA is kind or easy communicate to the customer, unfortunately, I think she is rude!
Use this place if you really can't afford anything else. Wait times can be higher than one hour at times, and people don't respect the line - and staff doesn't care. I use to like this place, had my haircut there for 20 years, but it is not worth it. Also, the quality of the haircut varies a lot depending on who you get.
No use at all to call in advance. They make you wait in the line of other customers as well. They do not respect your time at all.
I watched them do 1 teenager and 1 adult's hair. They just use with the guided comb. Buy one on Amazon and do it by yourself.
Very hard working ladies. They do a great job on my haircut. It's usually crowded.
Cons: Too much distraction with all the phone calls and one lady is constantly talking very loud to her customers.
Fairly priced Asian owned hair cut shop. The barbers are friendly and do a pretty good haircut aligning with our expectations.
If you're looking for a low cost basic trim, this is the place. I have very long, straight, thin hair that I don't cut often, so I knocked off a few inches and got new layers for $20. Couldn't be happier.
Worst haircut my child ever had. It’s even worse than those I did myself during COVID.
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Lisa's Perfect Cuts Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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