Quick Facts About Trish Nails
Trish Nails Place has a range of strengths and weaknesses based on the comments provided. Below is an analysis of these strengths and weaknesses:
Strengths:
1. Longevity and loyal customer base: One commenter mentions that they have been going to Trish Nails for seven years and are always pleased with the results. This indicates that the salon has built a reputation for providing consistently good service, leading to a loyal customer base.
2. Skillful nail technicians: Another comment highlights the skills of the nail technicians, specifically mentioning Trish and Michael. This suggests that the staff at Trish Nails are experienced and capable of providing quality nail services.
3. Positive experiences: Some commenters express satisfaction with their nails, mentioning that they were happy with the results and felt like their nails looked great. This indicates that Trish Nails is capable of delivering aesthetically pleasing outcomes for customers.
4. Friendly staff: Several comments mention the staff at Trish Nails being friendly and attentive, which can contribute to a positive overall experience for customers.
Weaknesses:
1. Long waiting times: One commenter mentions waiting for 30 minutes past their appointment time, while another mentions a 45-minute delay due to a walk-in being given priority over an appointment. These incidents suggest that Trish Nails may struggle with managing appointments and maintaining punctuality.
2. Poor communication and customer service: Multiple comments highlight instances of miscommunication and unprofessional behavior by the staff. For example, one commenter mentions being asked about tipping in an uncomfortable manner, while another recalls instances of staff speaking in foreign languages and making them feel uncomfortable. These incidents indicate a lack of effective communication and professionalism by the staff.
3. Inconsistency in service quality: One commenter mentions being satisfied with their nails, but also mentions upselling on pedicures and mediocre paint job on toes. This suggests that there might be inconsistency in the level of service quality provided at Trish Nails.
4. Rushed service: One commenter mentions feeling rushed throughout their entire experience, from picking a color to the application process. This indicates that Trish Nails may prioritize speed over providing a relaxed and enjoyable experience for customers.
5. Pricing issues: One commenter mentions that the pricing at Trish Nails was higher than what they usually pay for similar services. This indicates that Trish Nails may have pricing policies that some customers perceive as being too expensive.
In conclusion, Trish Nails Place has a loyal customer base and skilled nail technicians, which are strengths that contribute to positive experiences for some customers. However, the salon also faces weaknesses such as long waiting times, poor communication and customer service, inconsistency in service quality, rushed service, and pricing issues. These weaknesses can impact the overall customer experience and may hinder the salon's potential for growth and attracting new customers.
Best TL Reviews
I came into the location after calling to make sure I was able to be seen, I waited 30 mins, which was fine I understand you have to finish the clients you are with so I picked my color while I waited. When I arrived I let them know I wanted gel acrylics and when I was told where to go to sit the lady made me pick out a different color than I had previously chosen and then pulled out a dip powder I told her I did not want power I wanted gel, after she told me the benefits of powder I said I was willing to try it, when she applied my nail tips she cut my pinky nail before she asked me about the length and then asked if I liked it, I just sat there for a moment shocked she didn’t ask before she cut it considering the nail was already glued on. I told her it would be fine and she proceed to cut the others. She did not compare my hands to make sure the nails were each with each other resulting in me having different length nails on each hand. She then applied the powder which is not fully covering all of my nails on some fingers and then is caked up and thick on others I felt very rushed through the entire experience and was very unhappy when we checked out she gave me my total and asked how much of a tip I was planning to leave. With me working in an industry that is based solely off of tips I left her a cash tip, not because I felt she deserved it but because she just stood there staring at me holding my card untill I answered her. I would not recommend this location to anyone.
DONT sleep on Trish Nails! This salon will give you the nails of your dreams ???? making me feel like an ice princess ???? ????????????????
Happy with my nails....they look great. But the upselling on the pedicures was a little over the top. The paint job on my toes was just ok. Pricing was more than I usually pay.
Honestly shook. I took my 4 year old daughter for the first time to get her nails and feet painted with gel polish and I had had a basic pedi done for her feet. Mind you just a basic gel polish paint on her hands. No medi done for her. For my self I just got the sns ombre short with square rounded tips no extra medi. No Refixes or add ons. I asked for acrylic with gel polish to begin with a medi and pedi service. However i just got my nails done since everyone wants to chomp on nuts and be obvious with loud phones (remember these are workers doing this)
For 45 mins of my life I wasted 100$ on service and 10$ tip. I would have loved to enjoy this moment with my baby. But couldn't.
Sad when I would have paid more for better customer service. The service was awful. And next time they should watch how they speak in foreign languages when I have translation methods. I knew what you said. Pray I don't call the health department ????. You should be ashamed
I've been going to Trish Nails for a few years and Ruby always does a fine job with my mani/pedi. The last 2 appointments, however resulted in a long wait because the owner assigned a "walk-in" to Ruby too close to my appointment time. Why bother taking my appointment if you're not going to honor it?? 45 minute delay today!
Came to get a pedicure. The lady got an attitude because I wouldn’t get the most expensive pedicure. The pedicure was so rushed and she was very rough. This was the worst pedicure I’ve ever had. It was so uncomfortable I couldn’t wait until it was over. I would not recommend and I will never return.
The staff at Trish's Nails are super. Especially Trish and Michael! Michael can be a little rough but those massages will wake your feet up. Lol
Thanks staff of Trish Nails. ???????? and continued success.
My experience is always great when I go to Trish nails she's been doing my nails for 7 years now and they are always flawless. Thanks Trish
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Trish Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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