Fancy Nails

+1 803-791-0523

Westside Plaza Shopping Center 2345, Augusta Rd, West Columbia, SC 29169 United States of America

Open Today: Closed

Quick Facts About Fancy Nails

Strengths:

1. Friendly and welcoming staff: Multiple comments mention that the employees at Fancy Nails are friendly and create a warm and welcoming atmosphere. This is an important strength as it helps to create a positive experience for customers and makes them feel comfortable during their visit.

2. Consistent quality: Several comments mention that the nail technicians at Fancy Nails consistently provide great results and they love their nails every time. This suggests that the salon has a high level of expertise and skill in nail services, ensuring that customers are satisfied with their nails.

3. Clean and following COVID-19 requirements: One comment specifically praises the salon for adhering to COVID-19 safety protocols. This shows that Fancy Nails prioritizes the health and safety of their customers, which is incredibly important in the current environment.

4. Excellent service: Multiple comments mention the great service at Fancy Nails. This indicates that the staff is attentive, thorough, and polite, providing a positive customer experience. Good service is crucial for customer satisfaction and repeat business.

5. Patient with kids: One comment highlights that the salon is patient with children. This is a strength as it shows that Fancy Nails caters to a diverse range of customers and creates a welcoming environment for families. Being accommodating towards children can also attract more customers with families.

Weaknesses:

1. Inconsistent quality: One comment mentions that the nails done at Fancy Nails were uneven, bumpy, and not blended properly. Another comment states that there was too much acrylic on the nails. These negative experiences suggest that the quality of the nail services may be inconsistent at Fancy Nails. Inconsistent quality can lead to customer dissatisfaction and potential loss of business.

2. Thick and odd-looking nails: One comment highlights that even after requesting the nails to be filed down, they still appeared thick and odd. This suggests that the nail technicians may not have properly fulfilled the customer's request, resulting in dissatisfaction. Inadequate attention to customer preferences can impact the overall quality of the service.

3. Nail filing issues: One comment mentions that the nails were filed badly on the side, making it difficult to fix them properly. This indicates that the nail technicians may not have the necessary skills or attention to detail when it comes to nail filing. Poor nail filing can impact the overall appearance and durability of the nails.

4. Limited ambiance and frills: One comment notes that Fancy Nails is a "no-frills" salon. While this may not be a major weakness for some customers, others may prefer a more luxurious or upscale ambiance during their nail salon experience. Having limited ambiance and lacking additional frills may limit the appeal of the salon to certain customers.

5. Distance from potential customers: One comment mentions that they travel an hour to reach Fancy Nails. While this may indicate that the salon has a dedicated customer base, it also suggests that the location may not be convenient for some potential customers. Being located far from potential customers can limit the salon's reach and potential customer base.

In conclusion, Fancy Nails has strengths in terms of friendliness, consistent quality, cleanliness, excellent service, and being patient with children. However, there are weaknesses regarding inconsistent quality, issues with thick and odd-looking nails and poor nail filing, limited ambiance and frills, and the distance from potential customers. It is important for Fancy Nails to address these weaknesses to improve customer satisfaction and attract a broader customer base.

Best TL Reviews

My nails look like my 6 year old did them!!! My nails are uneven, bumpy, and not blended properly. I just got my nails done today and it looks like I need a fill in already. There is so much acrylic on my nails it’s ridiculous! The acrylic was piled high on my nails, even asking for them to be filed down some more they are still thick and just look odd! My nails were filed so bad on the side that I won’t even be able to get them fixed how they should be. Save your money go somewhere else!

Go see Jennifer or Michelle they always does my nail's work wonderful work been going to them for 6 year's now wonderful environment ❤????

Here is a lil example of Jennifer work check the nail work though the years????????????????????☑️

Nice nail salon people very friendly and they do a great job .

Wonderful ladies here!! Clean & following COVID19 requirements. We always love our nails!

Love my nails been going here for about a year and I love the results every time great service

Michelle is my favorite! My whole family comes here to get their nails done. I have never walked away disappointed!

A girlfriend and I have been all over looking for somewhere that really does a great job. This is our first visit and we will definitely be back. Not only was the pedicure fabulous, they took their time and didn't give me a half job because they were busy. We have found our place - definitely no frills but the staff and service was great!

Me, my mom, and my sister wont go anywhere but here!! This is the best nail salon around!! Me, my mom, and my sister travel an hour just to come get our nails done. Great prices and excellent services. Employment is welcoming, attentive, thurough, polite and very social!! Absolutely love it! Theyre very patient with kids as well! Warm and welcoming atmosphere. Greeted at the door every single time.