Quick Facts About Tony’s nails
Tony's Nails Place has received mostly positive reviews, with customers praising the friendliness of the staff and the quality of the services provided. However, there are a few negative comments that highlight some weaknesses of the salon.
One of the strengths of Tony's Nails Place is the friendly and patient staff. Multiple comments mention how the staff members are kind, helpful, and engaging in conversations with clients. This creates a welcoming and comfortable atmosphere for customers, making their visit a pleasant experience. The efficiency of the staff is also mentioned positively, with one customer noting that her nails were finished in just 45 minutes.
Another strength of the salon is the skill and artistry of the nail technicians. Customers express satisfaction with their nail art and mention that their nail goals were brought to life by the talented Lisa. The salon seems to prioritize quality and creativity in their work, which contributes to positive customer experiences.
The efficiency and quick service are further strengths of Tony's Nails Place. Customers appreciate that they don't have to wait for hours or have their nails worked on while the technician multitasks with other customers. The salon seems to prioritize individual attention and prompt service, making the overall experience more enjoyable for customers.
However, there are a few weaknesses that emerge from the negative comments. One customer mentions that one of her nails came out crooked, indicating a potential issue with the precision of the nail technicians. While this is an isolated incident, it is still a weakness that may need improvement.
Another negative comment highlights a disappointing experience where the customer's nails came out poorly and were not fixed adequately. The customer mentions that her sister's nails started coming off the next day, and the overall quality of the service was unsatisfactory. This indicates a lack of attention to detail and a failure to provide proper customer service in this particular instance.
Similarly, another customer mentions a disappointing experience with a pedicure. The customer wanted gel polish but ended up with regular polish instead. The technician seemed to ignore the customer's concerns, indicating a lack of communication and attentiveness.
There is also a mention of the salon preferring cash payments over card payments. While this may be a preference for the salon, it can be seen as a weakness for customers who prefer to use cards or may not have cash readily available. This can add inconvenience and extra charges for customers who are not aware of this preference.
In conclusion, Tony's Nails Place has several strengths, including a friendly staff, skilled nail technicians, and efficient service. However, there are some weaknesses highlighted in negative comments, such as issues with precision, poor customer service in addressing concerns, and a preference for cash payments. These areas may need improvement to ensure a consistently positive experience for all customers.
Best TL Reviews
It was a good visit everyone was nice but one of my nails came out a little crooked other than that one of the best places I’ve ever gone to
They are so amazing! Lisa makes your nail art goals come to life! She is so patient and kind. They also hold a conversation with you while they do your nails!
Absolutely best experience I’ve had from a nail salon!
Always the best treat to yourself! Best nail salon in Marion! Thanks for the fun
I love my nails and I love them the whole 2 weeks after getting them done. I feel super comfortable and welocomed going to this salon. I have gone to other salons and spend 3 to 4 hours waiting or they work on my nailes while working on other people. At Tony's the staff are so efficient. Tony once finished my nails in 45 minutes. Staff are so friendly and helpfull. I will not try another salon ever again.
My little sister and I went and got our nails done here today on 10/10/21 and they are horrible! Even when I asked him to fix before I even left his chair he charged me an extra $10 for him missing half of my nail and not painting it and asking him to paint it... RIDICULOUS..
Reply to his comment: you gave me a 3 day limit to come fix what you messed up lol. They are all messed up one set of them (my sisters) starting coming off the next day! I honestly honestly looked at your reviews said let’s give him a chance bc no one has 100% amazing reviews and I was extremely upset with the outcomes and how it was handled.. after even leaving polish on our skin our nails being lop sided bubbly and have white specs in them..why would you even assume someone would want you to do them again?! Especially bc I drove over an hour to come to you! Like I said extremely disappointed in the outcome of the nails and how it was taken care of... definitely think more schooling: training would be needed for tony
It was my first time coming here and I asked for a gel deluxe pedicure. My pedicure was great tell we got to the nail polish. I’m not sure if I was suppose to pick polish when I came in or when the lady asked me so I hadn’t picked yet. The lady doing them started putting a red polish on then when I told her that’s not what I wanted and that I wanted nude, she gave me a couple options in regular polish (I wasn’t aware tell afterwards itwas regular). I said something to her about how I asked for gel polish and she seemed to ignore me? I’m not sure. But I definitely won’t be going back.
First time customer going in to have 2 week old acrylic set removed and painted purple after. They were all so welcoming and sweet, chill environment. My nails were removed fast and painless with the quickest clean paint job I seen in a while. I can't wait to go back and get my toes done. They prefer cash and are transparent why (card company fees). So if you can use cash, pay in cash to avoid any extra charges.
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Tony’s nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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