Hero image

NAIL TRIXX , LLC

+1 808-329-8166
Lanihau shopping center, 75-5595 Palani Rd B-3, Kailua-Kona, HI 96740 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About NAIL TRIXX , LLC

NAIL TRIXX, LLC has both strengths and weaknesses based on the comments provided. It's important to note that the comments represent different experiences and opinions, so not all of them may be applicable to every customer's experience at the salon.
Strengths:
1. Friendly and funny staff: One customer mentioned that the staff at NAIL TRIXX was funny and nice, creating a pleasant and enjoyable atmosphere. This is a strength as it contributes to a positive customer experience.
2. Attention to detail: Another customer praised the salon for their attention to detail. This is an important strength as it indicates that the technicians take the time and care to ensure that the customers' nails are done well.
3. Quick service: A customer mentioned that the salon provided quick service, which may be appealing to customers who want efficient treatments.
4. Creative designs: One customer specifically mentioned that the salon was creative, suggesting that they offer unique and artistic nail designs.
5. Reasonable prices: A customer praised the salon for offering great prices, which can be a significant strength as it attracts customers who are looking for quality services at affordable rates.
Weaknesses:
1. Lack of availability: One customer mentioned that they came in for a specific color but was told that it was not available. This lack of availability may be frustrating for customers who have specific preferences.
2. Inconsistent service: One customer had a negative experience with a technician who was rough and provided subpar nail work. Inconsistency in service can be a weakness as it may lead to an unpredictable customer experience.
3. Incomplete nail work: A customer expressed disappointment in the quality of their nails, highlighting missed spots on the sides and close to the root. This suggests a lack of attention to detail and may leave customers unsatisfied.
4. Rushed appointments: One customer mentioned that their appointment took less than 30 minutes and felt rushed. This may be a weakness as rushed appointments may lead to a lower quality service and dissatisfaction.
5. Lack of professionalism: A customer mentioned that they were not offered an apology or an opportunity to fix their unsatisfactory nails, which indicates a lack of professionalism and customer service.
6. Physical discomfort: One customer mentioned that a chair collapsed on their thumb, causing soreness. While this may not directly reflect on the salon's service, it could affect the overall experience and customer satisfaction.
In conclusion, NAIL TRIXX, LLC has strengths in terms of its friendly staff, attention to detail, creativity, quick service, and reasonable prices. However, there are weaknesses in terms of inconsistent service, rushed appointments, lack of availability, incomplete nail work, lack of professionalism, and physical discomfort. It is important for potential customers to consider these factors when deciding whether or not to visit the salon.


Best TL Reviews

I came in for a frost look on the tips of black paint. First person that was suppose to do my nails said they didn't have the color I wanted and I said that's okay what others do you have. She gave me a book and passed me to the owner because she no longer had interest doing my nails and said sorry. The work in the pics is from the owner. He also tried a few things and it did not work so I told him just paint it all black and forget about it. What I'm most upset about isn't even just that I didn't get what I came in for or bad serve, it's what was done to my nails. As you can see so many spots were missed on the sides of the nail and close to root leaving it exposed. There was no apology or make it rights just pay $53 dollars. Worst nails I ever got. Do not go.
Called ahead to make an appointment for a fill later in the day so I didn’t expect it to be rushed. The worst nail appointment I have been to! Not only was the shaping terrible with my almond shape pointing anywhere but forward but I was cut 3 times from aggressive filing. The gel polish was put on thick without a base coat - applied very sloppy and not just on the nail. The whole appointment was rushed taking less then 30minutes.
service was bad technician was rough and the nails came out very bad. Maybe it was a bad day but I do not recommend going there
I went to take off my acrylic nails but still can’t believe they let me go with this nails. At least they could’ve trimmed it.
Came for a fill & pedicure. In parking lot the car chair collapses on my thumb making it very sore. I said nothing about it, but Dana was gentle and i survived! The staff was funny & nice! Would reccomend or return if i lived here!
I’ve had really bad service at other salons an will never go back…Nail Trixx is the ONLY place i will spend my girl time or my $$ at…Tom, Dayna, & the wax lady they DO AWESOME jobs an they do it in a timely manner.
Made same day reservations for my husband and me for mani-pedis (gel mani for me). We were greeted warmly and immediately seated in their massage chairs while we had our pedicures. They have great attention to detail. My husband's mani-pedi was done nicely. My toe nail polish was put on *perfectly* - unlike so many other places where they slop it on and then use a brush with remover to "fix" it. I wanted a natural look for my gel mani and she nailed the color and the style I wanted (neutral for work). I also asked for her to not buff/file the tops of my nails because they're naturally thin. She was respectful of my request, where others typically just ignore and start sanding the tops anyhow.
Fabulous experience and great prices, thank you! We'll be back!
Great energy fun and happy people!
I have lived on the big island for 16 years and tried so many different nail salon's around the island, well I finally found my favorite salon! Today was my second day going here and these few things made me come back; quick, frendly, creative!! If you go here I'm sure you will not be disappointed!

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

NAIL TRIXX , LLC Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location