Nana Sue's Laundry

+1 405-225-7731

602 S 3rd St, Chickasha, OK 73018 United States of America

Open Today: -

Quick Facts About Nana Sue's Laundry

Nana Sue's Laundry Place appears to have several strengths based on the comments provided. One of the most prominent strengths is the cleanliness of the facility. Multiple comments mention the cleanliness and the fact that machines are cleaned immediately after use. This is a crucial aspect for a laundry facility as cleanliness is vital for customers who want to ensure their clothes are being washed in a hygienic environment. Furthermore, the brand new washing machines and dryers are also seen as a strength, indicating that the facility invests in top-of-the-line equipment to provide a high-quality service.

Another strength mentioned by commenters is the helpful and friendly staff. Customers appreciate the assistance they receive and recommend the facility based on their positive interactions. Additionally, the presence of staff on-site may also contribute to the cleanliness and maintenance of the machines. This attention to customer service and cleanliness creates a positive experience for visitors.

Several comments also point out the fair prices at Nana Sue's Laundry Place. This is important in attracting customers, especially in a competitive market. Being reasonably priced makes the facility attractive to a wide range of customers, particularly those who want to do their laundry without breaking the bank. Pricing is an important factor that can greatly affect a customer's decision on where to do their laundry.

One comment also highlights the convenience of the laundry place. The ability to drop off a large item, such as a blanket, during a lunch break and have it washed showcases the convenience and efficiency of the facility. This convenience factor can be a strong selling point for busy individuals who may not have the time or space to do their laundry at home.

Despite these strengths, there are a few weaknesses mentioned in the comments. One downside mentioned is the high cost of having clothes washed and ironed by the facility. While it is praised as a good place to wash one's own clothes, the cost of having items professionally cleaned is seen as expensive. This may discourage some customers from utilizing this service and may lead them to seek out cheaper alternatives.

Another weakness mentioned is the malfunctioning vending machines. Customers reported not receiving a refund when the machines didn't work. Although the business claims that these vending machines are not theirs, it reflects poorly on the laundry place as it is seen as a part of their overall customer experience. This could result in frustration and dissatisfaction among customers, potentially leading to negative word-of-mouth and the loss of future business.

There is also a mention of a rude employee who did not allow a service dog inside. While this may be an isolated incident, it is important to address such behavior promptly in order to maintain a positive and inclusive environment for all customers. Dealing with and resolving customer complaints and issues with staff behavior are essential for the long-term success and reputation of the business.

In conclusion, Nana Sue's Laundry Place has several strengths that contribute to a positive customer experience. These include a clean facility, top-of-the-line machines, helpful staff, fair pricing, and convenient services. However, there are a few weaknesses such as the high cost of professional cleaning, malfunctioning vending machines, and an incident with a rude employee. Addressing these weaknesses and continuing to emphasize the strengths will help maintain and improve the overall quality of the laundry place.

Best TL Reviews

This is absolutely, the best laundry mat I've ever been to by far! They have people on site to clean machines immediately after use. Prices are fair and it's very clean. I would recommend as a laundry mat if you're in the Chickasha Oklahoma area I need to clean your clothes in the like.

It's a very good place to wash your own clothes. They'll wash your clothes for you, but it's kinda high. It cost us $8.00 to get one shirt cleaned and ironed once. Don't buy anything from those vending machines. If they don't work, they won't give you your money back. They say they aren't their machines. Other than that, it's the best laundry mat I've ever been to.

There was one rude employee but everyone else were respectful and polite clean facility, I just don't like rude people. The woman would not let my service dog inside with me. I did it anyway but she was rude about it

Great staff, brand new washer n dryers. Clean facility. I love being able to drop my Huge blanket off while on my lunch break and they will wash it for me.

Their machines are top of the line brand new. They washed my clothes perfectly, driers are tip top too!

Love the laundry place, love taking my clothes there when I need them done.

Good clean facility. Excellent working washers and dryers. Staff is very helpful and would recommend to anyone needing laundry services

The lady that runs this place does an amazing job and it's very clean and it's a nice place to do laundry ☺️