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T Nail Design

+1 619-589-7807
7888 Broadway, Lemon Grove, CA 91945 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About T Nail Design

T Nail Design has both strengths and weaknesses based on the comments provided. Starting with the strengths, one customer mentioned that Tony did a wonderful job with their manicure and pedicure. They praised Tony for being nice and professional, and would recommend the place to friends and family. This positive feedback highlights the skill and customer service of at least one of the nail technicians at T Nail Design.
Additionally, the customer expressed satisfaction with their pedicure, mentioning that they were happy with how it turned out and that it was time for them to start wearing sandals again. This indicates that the salon is capable of delivering satisfying pedicures and helping customers feel ready for the summer season.
Another strength mentioned in the comments is that T Nail Design offers other services such as eyebrow waxing. This indicates that the salon has a diverse range of services available to cater to different customer needs and preferences. It may attract clients who are looking for multiple services in one location, potentially increasing customer loyalty and satisfaction.
Furthermore, one customer appreciated the affordable prices offered by T Nail Design. They mentioned that their full set of acrylic nails cost only $20, and they were able to get a fill and change their polish color for just $12. This suggests that the salon offers competitive pricing, making their services accessible to a wider range of customers.
Moving on to the weaknesses, there were several negative experiences shared in the comments. One customer mentioned that they had a terrible experience at T Nail Design. They described a situation where the nail technician repeatedly asked them about the nail color and became upset when the wrong color was applied. The customer also had to ask for their nail to be fixed multiple times. Additionally, they felt that the salon was charging them a different price than initially quoted and was asking for a tip before the service was completed. This negative experience highlights poor communication, unprofessional behavior, and customer dissatisfaction.
Another customer complained about their nails being damaged and weak after a visit to T Nail Design. They mentioned that their nails were scraped off instead of properly removed, resulting in damaged and unbuffed nails. This suggests a lack of attention to proper nail care and technique, leading to customer dissatisfaction and potential long-term damage to the nails.
Furthermore, a customer expressed disappointment with the quality of the polish application. They mentioned that the polish was applied thickly and not smoothed out, leaving a messy appearance on the nails. This indicates that the salon may have issues with attention to detail and achieving a smooth and professional finish.
Another weakness mentioned in the comments is the unprofessional behavior of the employees. One customer stated that they overheard the nail technicians talking about them, which made them feel uncomfortable. Another customer mentioned rude and unprofessional behavior and suggested going to the salon next door instead. These experiences indicate a lack of professionalism and customer service skills among some of the staff members at T Nail Design.
In conclusion, T Nail Design has strengths in terms of skilled nail technicians, satisfying pedicures, additional services, and affordable prices. However, there are several weaknesses highlighted by customers, including poor communication, unprofessional behavior, subpar nail care techniques, messy polish applications, and a lack of attention to detail. It is important for T Nail Design to address these weaknesses in order to improve customer satisfaction and retain a positive reputation.


Best TL Reviews

Came in for manicure and pedicure. Tony did a wonderful job. He is very nice and professional ,I would recommend this place to friends and family they do eye brow waxing and other services . I'm happy with how my pedicure came out .It is time to start wearing my sandals again. Thank you, T Nails
I literally just left from there & I will NEVER GO BACK! For starters she kept asking me a million times what color I wanted and got upset when she put the wrong color so I told her it was the wrong one and she got upset at me! Then she messed up my nail and I had to tell her 2 times to fix it! This is MY MONEY I am paying and at that it’s not even cheap! She told me $25 then asked me to pay in the middle of getting my nails done then switched it to $35. I don’t mind paying the money but tell the right price in the beginning. And you DO NOT ASK FOR TIPS! Tips are given if service is liked and they asked me for a tip way before she even finished! And of course they talk about you smh I may not understand but she was definitely talking about me because I was being picky. I don’t care I’m the one who has to walk around with these on my hands! And they are super thin to be paying $35! NEVER AGAIN. Way too much stuff that I didn’t like… I see a whole lot of people give them bad reviews I should have read them before going! They did not do a good job she finished way too fast! And her work shows!
I know taking off fake nails is supposed to hurt but the nail tech scraped off the nail and gel with a new acrylic, and left my nails unbuffed, cut horribly, and damaged. My nails never felt so weak and I have had to bandage one to protect it from cracking past the nail bed.
Terrible polish inside my nails , polish look build up on there n she didn't trim the inside to clean it up . Terrible never going back n just left look like I been had my nails done. Polish on too thick n not smooth out at all.
This is my 2nd time coming to this place the 1st time I got a pedicure and a full set. My my full set was a hot mess, they looked like press ons.. but my pedicure was nice. I just recently went back for a pedicure and whe did a good job.
Me and my daughter came to get pedicures. The lady that did my daughters toes kept laughing and saying things when she grabbed her legs. The lady that did mines was okay. It has been 2 days and both of our feet are already back to being ruff. Will be looking for a new place
Don't go, they suck.....rude, unprofessional and they do mediocre work at best....go next door, they are much better in price and attitude and they won't rob you blind for the worst pedicure you've ever had. I wouldn't give them any stars but I had to give 1 in order to post.
I LOVE this nail salon. They do an amazing job! I get regular (non-gel) acryllics & I am always really happy with them. The first time I got them it was only $20 for a full set, just went back yesterday & got a fill AND changed my polish color for just $12!!! I love their prices & they are all really nice women. I recommend this place to everyone.

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T Nail Design Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 10:00 AM - 06:00 AM

How to go there

Location