Quick Facts About Lovely Nails
Lovely Nails place has received a mix of positive and negative comments, highlighting both strengths and weaknesses. In order to provide a comprehensive analysis, let's break down the strengths and weaknesses of Lovely Nails place based on the comments provided.
Strengths:
1. Consistency and quality: Several customers mentioned that Lovely Nails consistently provides good service and delivers high-quality results. They praised the attention to detail and the longevity of their manicures, indicating that the nails still looked great even after a week.
2. Friendly and accommodating staff: Multiple comments mentioned the kindness and friendliness of the staff at Lovely Nails. Customers felt welcomed and appreciated by the nail technicians, who took their time and respected appointment times. The positive interactions with Connie and Jose were specifically highlighted, referring to them as great people who aim for 100% satisfaction.
3. Eye for color and customization: One customer mentioned the nail technician, Peter, having a beautiful eye for color and helping with color choices. Another comment stated that the nail technicians were able to replicate a picture, showing their ability to customize the nails according to customer preferences.
4. Reasonable prices: One customer praised Lovely Nails for providing the desired service at a reasonable price. This indicates that the salon offers good value for money, attracting customers who appreciate affordability without compromising quality.
Weaknesses:
1. Allegations of racism: One comment raised serious concerns about Lovely Nails' treatment of non-white customers. The customer felt discriminated against, claiming that the staff was racist towards non-white individuals. This complaint highlights a significant weakness in the salon's customer service and raises questions about inclusivity and equal treatment for all customers.
2. Rushed and unprofessional service: Another comment described a negative experience where the nail technician, Jenny, appeared to be in a rush, leading to subpar service. The same customer also perceived the technician's behavior as annoyed, rude, and unfriendly. This suggests a lack of professionalism and customer care, which can greatly impact the overall experience for customers.
3. Inconsistency: One comment mentioned that the nail application was not done correctly, and the color did not dry properly, causing it to rub off. The customer also mentioned a long wait time, with other customers being served ahead of them. This inconsistency in service quality and lack of attention to detail can be a significant weakness for Lovely Nails.
In summary, Lovely Nails has several strengths, including consistency, quality, friendly staff, and reasonable prices. These positive aspects contribute to a pleasant customer experience for many individuals. However, the salon also has significant weaknesses, specifically allegations of racism, rushed and unprofessional service, and occasional inconsistency. These weaknesses need to be addressed in order to improve the overall customer satisfaction and reputation of Lovely Nails.
Best TL Reviews
I do not recommend this place for anyone who is NOT White. They are completely RACIST towards non-whites. I tried this place twice thinking if I made an appointment w/ the main lady, Jenny, the manicure and service would be better. I arrived on time for my appointment, Jenny was occupied with two other women (who were white), so instead she had a second lady rush through removing my gel nails, waited 30 minutes as my nails soaked in acetone, they were not coming off, so same lady rushed through shaving off the surface, waited another 15 minutes for Jenny to do my nails. I had to tell Jenny, "Hey I've been waiting for 45 minutes and I need to get going. I made an appointment, so can you please do my nails?". She finally came over, rushed through my manicure, and was annoyed , rude, and not at all friendly with me. Meanwhile was laughing and joking around with the white women. She talked smack in her asian language the entire time she did my nails.
ZERO stars for racism and unprofessionalism. I never had this issue with the nice Vietnamese ladies in San Diego.
This is the best nail parlor that I have ever been too! Peter has done my nails every time and they are perfect every time that he has done them he helps me with my color choice and has a beautiful eye for color! I would recommend this place to everybody! If you have a chance to go please please please go they are also kind and such wonderful people that I will never ever change where I go! Go go go have a wonderful experience and a great time!
???? THE BEST PLACE IN CHEYENNE!! ???? I’ve been coming here for 2 years. I had tried other places in Cheyenne and they were either inconsistent or just flat out terrible. Lovely Nails is owned and run by Connie and Jose. They both always do a fantastic job. They are kind, professional, fun and just great people in general. They never want you to leave without being 100% satisfied. You can show them a picture and they will make your nails look just like it!
Had my nails done here about a week ago and they are still going strong. They both did amazing jobs on my daughter's nails and my own nails. They were both very kind, gentle ( I have a perm arm injury). She took the time to make sure my skin wasn't glued to the tips and I walked out not having to nip, pick, or adjust anything. Our nails felt natural, and looked amazing! Thank you!
My wife did her nails there, but she didn't like it, they didn't do the nails correctly, they did not check if it was dry and the color came off, they made her wait long and a people came ahead of them even though they got their first!!! Her friend that went with her ended up not doing them of how long she waited to and let other 2 people ahead of her too!!!
Spur of the moment, my friend and I decided to get manicures and we heard from a friend that this place was good so we called to get an appointment. Given that it was about 1 when we called, we weren't expecting much, but they said they could get us in at 3:30 which was amazing. We got there and they took us immediately. Connie and Jose were so nice, personable, and accommodating and gave us exactly what we wanted for such a reasonable price. We'll definitely be back and I think we found our go-to place in Cheyenne!
Such a wonderful place. They took their time respected the appointment time and even fixed a nail for free when I carelessly broke it on something!
100000/10 BEST nail place in Cheyenne. I will always recommend to friends and family :)
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Lovely Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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