Glossy Nail Spa

+1 828-322-7577

2718 N Center St, Hickory, NC 28601 United States of America

Open Today: Closed

Quick Facts About Glossy Nail Spa

Strengths:

1. Quality service: Multiple customers praised the salon for the great job done on their nails. They mentioned that the employees are skilled and talented, with one customer specifically mentioning Andy and Gina as outstanding technicians.

2. Variety of services: Glossy Nail Spa offers a wide range of services, including nail treatments, facials, brows, and pedicures. Customers expressed excitement about trying out other services and appreciated the convenience of having multiple options available.

3. Friendly staff: Several customers mentioned the friendly and helpful nature of the employees. They felt welcomed and appreciated the positive atmosphere created by the staff.

4. Fast service: Many customers commended the salon for their efficiency, stating that they try to get customers in and working on them as soon as possible, even without an appointment.

5. Clean environment: Customers consistently mentioned the cleanliness of the salon, which contributed to a positive experience. The mention of employees changing gloves when requested exemplifies the commitment to hygiene.

6. Creativity and customization: Glossy Nail Spa was praised for their ability to create unique and personalized nail designs. Customers mentioned that the technicians are skilled at fulfilling specific requests and going above and beyond to ensure customer satisfaction.

Weaknesses:

1. Inconsistent service: One customer mentioned receiving a rushed and unsatisfactory service. They felt that the technicians were in a hurry and did not properly clean their cuticles or remove polish outside the nails. Another articulated their disappointment in having different technicians work on them due to the long wait time.

2. Lack of punctuality: One customer expressed frustration with the salon's inability to see customers at their scheduled appointment times, resulting in long wait times.

3. Communication issues: A customer mentioned struggling with communication as one nail technician did not understand their request to change gloves. While another employee intervened, this incident suggests a potential language barrier that may cause misunderstandings.

4. Last-minute availability: While some customers appreciated the ability to receive services without an appointment, one customer mentioned that Glossy Nail Spa is only recommended for last-minute manicures and pedicures, implying that planning in advance may lead to a better experience.

Overall, Glossy Nail Spa has several strengths, such as quality service, a wide range of services, a friendly staff, fast service, a clean environment, and creativity in customization. However, there are some weaknesses related to inconsistent service, punctuality issues, communication barriers, and a perception that the salon is better suited for last-minute appointments.

Best TL Reviews

I go here every 2 weeks and always love it! Everyone does a great job, and Gina does amazing designs on my nails every time. I’ve also had her wax my eyebrows and they’ve never looked better! Truly a quality salon.

Andy & Gena did an outstanding amazingly perfect job on my nails!!! I believe I finally found my forget nail salon!! Plus they do facials, brows, and pedicures!! Can't wait to try their other services. Thank you Andy and Gena!!!

I have been going to this nail salon for years, and they always do a wonderful job. Everyone is always friendly, and tried to get you in and working on you asap. Even without an appointment. I recommend having an appointment if you have a particular person you like doing your nails, to make it easier. But they are wonderful, and do a great job!

I had an absolutely wonderful experience at Glossy Nail Spa this afternoon! If you’ve never been, they have it set up like an assembly line where your nails are worked on by numerous attendants. This was my first time there and I love love love my nails. This is the best I’ve seen and experienced at a nail salon!

Forget about making an appointment. They’ll see you when they can. Service received was terrible. They were in a hurry even after we waited and hour for our manis and pedis. Cuticles were not cleaned nor did my nail tech bother to clean up polish that ended up on my cuticles and outside the nails. I had three different people work on me — that’s how long we waited for.

My mom had a pedi and since they were in such a rush the one nail tech jumped straight from working on one clients feet to my mom’s with the SAME gloves on! Way to spread bacteria! I asked him twice to change out his gloves, he didn’t understand so I had someone else that understood ask him to change them out. The nice thing was, they all changed out their gloves while we were there.

I would not recommend this place unless you’re in need of last minute mani/pedis.

Went to Glossy Nail with my daughter to have our nails done for my wedding. Let me start by saying this place is clean and the employees are super nice and helpful! Andy did SNS on both of our nails and they are the best SNS nails I have ever had done! He is amazing!!!!

So I visited this salon for the first time today and I couldn’t be more happy with the way my nails turned out! Ms. Gina did my SNS nails fabulously! She also created a very relaxing and personable atmosphere and I greatly appreciated her! I have found my new salon and will be back often! I would highly recommend! And I also noticed the gentleman doing the girls nails next to me did an amazing job on her acrylic set. So glad I decided to let Glossy Nails take care of me today!

They are so great! They always go above and beyond to make their customers happy. They take the extra time to make sure everything is to your liking. Also they are amazing at designs and try their best to get you any look you ask for.