Quick Facts About T & Y Nails & Spa
Strengths:
1. Affordable prices: Many customers appreciate the great prices at T & Y Nails & Spa. This can attract budget-conscious customers and build customer loyalty.
2. Friendly staff: Multiple comments mention the friendliness and kindness of the staff at T & Y Nails & Spa. This helps create a positive and welcoming environment for customers.
3. Personalized service: The comment about Katie knowing the customer's taste and preferences shows that the staff at T & Y Nails & Spa take the time to understand and cater to each customer's individual needs.
4. Skilled technicians: The positive feedback regarding the skills and abilities of the technicians at T & Y Nails & Spa indicates that they have the necessary expertise to provide high-quality services to their customers.
5. Accommodating and flexible: The comment about the owner being able to accommodate a specific look that other salons couldn't suggests that T & Y Nails & Spa is willing to go the extra mile to meet customer requests and preferences.
6. Variety of services: T & Y Nails & Spa offers a range of services, including nail care, pedicures, gel manicures, and acrylic nails. This allows customers to choose the services that best suit their needs.
Weaknesses:
1. Inconsistent quality: Several comments point out that the quality of service at T & Y Nails & Spa can be inconsistent. There are complaints about nails being bulky, uneven, and poorly done. This indicates a lack of consistency in the skills and attention to detail among the technicians.
2. Lack of accountability: The comment about the technician not being able to fix the customer's nails and trying to convince her that they were "pretty" suggests a lack of accountability on the part of the staff. This can be frustrating for customers who expect their concerns to be addressed and resolved.
3. Limited skills of some technicians: While there are positive comments about skilled technicians, there are also mentions of mediocre or unsatisfactory services provided by certain individuals. This implies that there may be differences in skill levels among the staff at T & Y Nails & Spa.
4. Poor redo services: Some customers mention that when they requested a redo or fix for their nails, the results were just as bad if not worse. This indicates a lack of attention to detail and the inability or unwillingness to rectify mistakes.
5. Lack of consistency in customer experience: The positive comments about the owner taking care of all customers and always keeping up to date contrasts with the comments about inconsistent quality. This suggests that the experience at T & Y Nails & Spa may vary depending on the specific technician or staff member serving the customer.
6. Lack of specialization: While T & Y Nails & Spa offers a variety of services, there is no mention of any specialized services or expertise. This may limit the salon's appeal to customers seeking specific types of nail treatments or designs.
In conclusion, T & Y Nails & Spa has strengths such as affordability, friendly staff, personalized service, skilled technicians, accommodating nature, and a variety of services. However, it also faces weaknesses like inconsistent quality, lack of accountability, limited skills of some technicians, poor redo services, lack of consistency in customer experience, and a lack of specialization. These factors should be taken into consideration when choosing whether to visit T & Y Nails & Spa.
Best TL Reviews
I went to get my nails done Thursday. My pedicure was fine but the lady that did my full set was horrible. My nails were bulky and uneven and they looked like they had already grown out... I went back Friday to have them redone and was there for an entire 10 minutes. She told me she couldn't fix them and instead tried to convince me that they were "pretty". She repainted them for me.. and they were just as bad if not worse the second time. They offered to fix them again.. but I will not ever go back there.... just don't do it.
This place is awesome!! They have such great prices, the owner's so friendly. Their work is awesome and all hand painted with tons of colors to choose from!! We've been looking for someplace like this! You can take any picture in and they know how do it. I love my girl Katie, she already knows my taste and what I like!! They always remember me, my mom, and my friend who go in!!
I have been to just about EVERY nail place in ABQ and I always return to T&Y. The staff are all very kind and always give exactly what I ask for. Yen is extremely personable and so fun to talk to. Keep up the great work!
Tyler gave me exactly what I wanted for my wedding acrylic nails and my toes ! My mom and 9 year old sister were satisfied with their manicures and pedicures ! Thank you T and Y nails for the great experience !
Mamason did an excellent job on my nails, and she was so nice, gave me a great gel pedi and mani for a great deal.
I went to other salons that said they couldnt do this look for some reason and i walked in and the owner was able to accommodate me and my mother in law. Omg we are beyond happy. We look like gazillion dollars thank you guys
Nice environment, the lady taking care of me was nice as well. I would definitely go back. I got my nails dipped in powder.
Ive been coming to t&y nails for years now I've never been disappointed. I have my nails done by the owner and get a pedicure done by whoever. I really appreciate how the owner takes care of all her customers and always keeping up to date. As a business owner i love the hard work she puts in to her customers. I highly recommend T&Y nails.
Place Pictures
T & Y Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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