America's Nail Spa

+1 928-649-1417

1100 AZ-260 #18, Cottonwood, AZ 86326 United States of America

Open Today: Closed

Quick Facts About America's Nail Spa

America's Nail Spa is a nail salon that has received both positive and negative reviews from customers. By analyzing the comments, we can identify the strengths and weaknesses of the salon.

One of the major strengths mentioned by customers is the friendly and professional staff. Multiple customers praised the friendliness of the staff, stating that they were greeted with a smile and made to feel welcome. This positive customer service experience is a strong point for America's Nail Spa, as it creates a pleasant and inviting atmosphere for customers.

Efficiency and timeliness are also mentioned as strengths. Customers appreciate that the salon is organized and efficient, with timely reminders for appointments and minimal waiting times. Being serviced at the scheduled time is seen as a positive aspect, indicating that the salon values its customers' time and strives to provide a smooth and timely experience.

The quality of the nail services is another strength mentioned by customers. Multiple comments highlight the skills and attention to detail of the nail technicians, stating that they took their time and did an awesome job. Customers appreciated how their nails turned out exactly as they wanted, indicating a level of expertise and precision in the salon's services.

Cleanliness is also mentioned as a strength. Customers appreciate the cleanliness of the salon, stating that it is super clean and well-maintained. This is an important factor for a nail salon, as cleanliness is crucial for maintaining a hygienic and safe environment for customers.

Reasonable pricing is another strength mentioned by customers. The affordability of the services is seen as a positive aspect, indicating that customers feel they are getting value for their money.

However, there are also some weaknesses highlighted in the comments. One customer had a negative experience with the gel manicure, stating that it was of poor quality with peeling and discoloration. Another customer had a negative experience with the pedicure, mentioning that the technician grated their heels and caused discomfort. These negative experiences indicate a lack of consistency in the quality of services provided by the salon.

The cleanliness of the salon is also mentioned as a weakness by one customer. They observed dirty chairs, floor, and nail carts, and witnessed double dipping, which raises concerns about the hygiene practices followed by the salon. The customer even mentioned a potential risk of catching fungus from the salon.

In terms of customer service, one customer initially had a negative experience but was impressed by the salon's effort to rectify the situation. This indicates that while there might be shortcomings in customer service initially, the salon is responsive and willing to address customer concerns.

In conclusion, America's Nail Spa has several strengths, including friendly and professional staff, efficiency, quality services, cleanliness, and reasonable pricing. However, there are also weaknesses, such as inconsistencies in the quality of services, concerns about cleanliness and hygiene practices, and potential shortcomings in customer service. Addressing these weaknesses will be crucial for improving the overall customer experience at the salon.

Best TL Reviews

America's Nail Spa is amazing! Decided it was a good day for some over due mother daughter time and get our nails done. It was a quarter till closing time and no appointment and the staff still greeted us with a smile helped us decide on colors and styles. The place is super clean Staff is friendly and professional the nail techs did such an awesome job took their time didn't rush to get done so our nails actually turned out the way we wanted them. Definitely will be back and would 100% recommend America's Nail Spa! Oh and the price wasn't bad either. Was very happy with our experience.

Thank you we will see you next time????

I love this place! The staff is very friendly and kind, especially the manager Scott. This salon is very efficient, and I love getting text reminders for my appointment. I was serviced at my scheduled time and not have to wait. My pedicure was wonderful and felt so relax afterwards. I think I fell asleep during my pedicure. My French, gel manicure turned out perfect. Go to America's Nail Spa!

Both of my daughters got there nails done here and they turned out amazing! I’m very impressed with how the details came out. My oldest daughters nails look great for her graduation. I really recommend this salon and spa!!

Worst nail service of my life, but the gel manicure was next level bad. These photos are SIX days after. The mani gal was sooo rushed and was NOT happy to have me sit at her station (I was told to sit there by the gal that did my terrible pedicure) when she had a “regular” waiting. (P.s. we made our reservations 4 days prior). Look at that peeling and discoloration! And she didnt even come close to painting my whole nail. Ugh, so frustrating. And the pedi gal, unfriendly and grated my heels to absolute death, i had to say stop stop stop…and had to do heel repair since then to be able to walk on it. I had the cutest sandals to wear for the wedding i was going to and had to rig a heel pad to walk…Jesus. My son when too for his first mani pedi. His gal was super lovely to him, but he's has had such bad itching since on his arms that he cant sleep…no idea unless he caught fungus somewhere. Speaking of, the place is sooo dirty…chairs, floor, nail carts… I got chills watching my gloved pedi gal dip her hand into the leg scrub after working on my feet. Now I have clean no-fungus feet but I knew for a fact that my aunt with raging foot fungus went in a few days before. Just fyi, there is MAJOR double dipping so dont let the gloves give you a false sense of cleanliness. Cost: A total splurge for three of us (mom too) to get mani pedis it was $200 plus a $50 tip. I want my $250 back and ill give you the poor quality nail job and possible fungus. The ONLY reason for two stars instead of one…my sons gal was a total doll with him and my mani gal gave a nice hand massage…thats it.

Came to get my nails done and the guy did an amazing job. I'm in love with my nails and how they turned out, I can't wait to show them off at graduation! The work staff here is very nice, I recommend this nail salon! ⭐⭐⭐⭐⭐

After not being satisfied with my initial visit, they reached out to me and offered to redo my nails free of charge! These new nails are exactly what I wanted! Definitely recommend this place; their customer service is amazing! Thank you :)

I heard about America's Nail Spa through a friend, I am so glad I tried it out! They are the best! Very friendly and perfectionists with their work, which I appreciate. My daughter and I have been pleased every time we’ve gotten our nails done, we won’t be going anywhere else! Highly recommend!

Everyone there treated me like I was literally a princess. they make you feel so relaxed and welcome like you are a regular even if your not. I love going to America's Nail Spa whenever I want to treat myself or need a manicure for a special event. We have a wonderful experience getting you relaxation on! I love this place I go every moth cant live without my dipped nails