Quick Facts About A & J Nails
A & J Nails place has received a mix of positive and negative comments, which provide insight into its strengths and weaknesses. In terms of strengths, the salon is praised for its friendly and attentive staff, skilled nail technicians, and great customer service. Many customers have had positive experiences and recommend the salon to others. Additionally, the salon is described as clean and professional, with easy parking and affordable deals on mani/pedi services.
One of the specific strengths mentioned is the exceptional service provided by a nail technician named Tracy. A customer mentions feeling valued and having a great time during their visit, and they express their intention to recommend and continue using the salon. This indicates that the salon has staff members who are able to create a positive and personalized experience for customers.
Another positive aspect mentioned is the skill of the nail technicians in creating multiple designs. This suggests that the salon has a diverse range of options and can cater to various preferences and styles.
However, there are also notable weaknesses mentioned in the comments. One recurring issue is the difficulty in getting an appointment with the more experienced and skilled technicians. This creates a perception that only the less popular technicians are available for walk-ins, resulting in subpar nail services. This can be seen as a weakness in the availability and allocation of staff members to meet customer demand.
Another weakness highlighted is the inconsistent quality of service. One customer mentions receiving a poorly done manicure/pedicure, with badly painted gel all over their skin and nails that were not properly shaped. Additionally, another customer expresses frustration with a rushed and sloppy job, including the technician's attitude when a hair was found on the nail. These experiences suggest a lack of quality control and attention to detail by some technicians, leading to dissatisfaction among customers.
There is also a mention of turning away a potential customer during a time when the salon was empty. This lack of willingness to accommodate additional customers raises questions about the efficiency and customer-oriented approach of the salon.
In summary, A & J Nails place has strengths in terms of its friendly and skilled staff, great customer service, and positive recommendations from some customers. Additionally, the salon is commended for its cleanliness and ease of parking. However, there are significant weaknesses related to difficulty in getting appointments with experienced technicians, inconsistencies in service quality, and a lack of flexibility and accommodation for customers. These weaknesses suggest areas for improvement in order to enhance the overall customer experience and maintain a strong reputation within the market.
Best TL Reviews
Better get an appointment. They welcome walk-in’s but it feels like all the good techs are booked all the time. And you end up getting the techs no one books and for a reason. I paid $100 for in my opinion the worst nails I have ever gotten done. I got dip color on my hands with a French dip. The owner was kind enough to try to fix my nails that were not shaped correctly. my pedicure i had to go back in the next day . Badly painted gel all over my skin. I didn’t notice until I got home because it was a light pink color. I went back the next day they fixed it but the tech seemed like she almost wanted to charge me again. Because I chose another color. I have gone here many times. Will not go ever again!
Walked in for a mani/pedi today at approximately 2:40pm. Two employees were in the waiting area, talking, and no customers were present in the salon. I was told that there were only 3 people working today and it was suggested I return later. Maybe there were upcoming appointments. I’m not sure because I was so confused by being turned away from an empty establishment that I didn’t think to ask, and no explanation was offered. I would never turn away business while 3 employees sat idle. My mom went here while visiting me a few months ago and gave it rave reviews. I’m just super disappointed and figure there are too many salons in the area who would welcome appreciate all business with enthusiasm, so I wont be returning. Bizarre experience.
This was my first time getting mani pedi since moving from NY and I have to say the experience was incredible. My mail girl Tracy was unbelievable. The most friendly and super focused on making me feel special. My mani and pedi are perfect but the time I spent there was so valuable. They made me feel like I was a friend. I actually had a great time. I will always always recommend and use this salon and you should too.
Great customer service. All of the staff is always very attentive and friendly. My nails always look great! Staff very skilled with multiple designs!
I'm so happy with my experience here today! They're absolutely amazing! I had Lee and Ken...can't be beat. Very professional and extremely nice, this is definitely my new nail salon
Second worst mani pedi experience in my life.Lady rushed and did a "very" sloppy job...I had a hair on my nail...not mine...She got aggrevated with the fact that I told her about it...She then removed it with a major attitude-like it was my fault...She didn't put clear coat on the bottom...Just rushed 2 coats of sloppily done color and a top coat then didn't say a word to me after that... Painted skin and no even coats or straight lines...My whole nails aren't even painted. I'm sorry I paid/tipped first.
Very nice staff, mani/pedi deals. Walk ins welcome. All nail techs are very good at what they do. I would highly recommend ????. Also parking is usually easy to find.
This is a very clean professional salon who caters to their client with care and compassion,Ann has doney nails for 10 years and I am always pleased
Place Pictures
A & J Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Amenities
-
Restroom
-
Wi-Fi
Crowd
-
LGBTQ+ friendly
Planning
-
Appointments recommended
Payments
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places