Lovely Nails

+1 636-586-3707

2112 Rock Rd, De Soto, MO 63020 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails Place has both strengths and weaknesses based on the comments provided. We will now examine these in more detail.

Starting with the strengths, it is clear that many customers appreciate the meticulous and professional approach of the nail technicians. One customer mentioned that their nails were made to look thin and natural, indicating that the technicians are skilled at creating a natural-looking finish. Another commenter mentioned that Lovely Nails Place is the only nail salon they have been to that actually gets the nails to stay on, which suggests that the salon has a good track record in terms of longevity and durability of their nail services. Additionally, customers appreciate the friendly service provided by the staff, noting that they were helpful and engaging. The cleanliness of the salon was also highlighted positively by a customer, which is an important aspect for any salon.

In terms of weaknesses, there were several negative comments about the quality of the nail services provided. One customer had a poor pedicure experience, mentioning that the technician performed the service quickly and did a bad job overall. They complained about uneven nail cutting, polish being all over their toes, and a subpar massage. This negative review suggests that there may be inconsistencies in the quality of services provided by the technicians. Another customer left the salon feeling disappointed with the appearance of their nails, noting that there was more paint on their fingertips than on the actual nails. They also had a negative interaction with a staff member who responded rudely when expressing their concerns. This suggests a lack of professionalism and customer service in dealing with complaints.

There were also comments about issues with pricing and payment. One customer expressed frustration about the high cost of the service and the lack of satisfaction with the results. They mentioned that when requesting the nails to be redone or removed, they were told they needed to pay for the original service first. This indicates a lack of flexibility and understanding from the staff when handling customer concerns.

Additionally, one commenter mentioned a long wait time, which suggests that the salon may struggle with managing their appointment schedule efficiently. This could potentially lead to customer dissatisfaction and negative experiences if they are not able to provide a timely service.

Taking all of these comments into consideration, it is evident that Lovely Nails Place has both strengths and weaknesses. The skilled and meticulous approach of the technicians, as well as their friendly service, were highlighted positively by customers. However, there are clear concerns regarding the quality of the nail services provided, issues with pricing and payment, as well as potential problems with appointment scheduling. These weaknesses must be addressed by the salon in order to enhance customer satisfaction and improve their overall reputation.

Best TL Reviews

Beware of a lady with painted on eyebrows: I chose a pedicure for $46 that was on a list of choices. Not only did she do everything extremely quick (15 min from start to finish, not kidding), but she did a very poor job and charged me $57. This is literally the worst pedicure I have ever had and I’m not joking. Nails are cut uneven and some are straight some are rounded. Polish is all over my toes not just nails. Did a bad job on massage and everything else. How can somebody do a quality pedicure job in 15 minutes? I would stay away from her. But she talked nonstop for the entire time. I’m guessing to cover up her inadequacy and trying to get things done as quickly as possible even though there was no people waiting in line. And if they have higher prices now, it needs to be reflected in their price list. Very unhappy with their service. ???? Feel like I’ve been robbed both financially and as a customer. Worst experience getting nails done! Going to talk to the owner and see if they mitigate this problem. Feeling stupid leaving $8 tip but I was just in shock in think, it happened so damn quick. Will update if he offers a solution.

Disappointed! I've been here several times in the last 2 years, past experiences I'd give a 3 star. Today id give 0 if I could. These photos of both hands were taken immediately after leaving. As you can tell i have more paint on fingertips than the end of the nails. When I said it didn't look very professional he said "if I don't think it looks professional than don't come back" after saying that he did agree to touch up the ends but after his comment I didn't want him touching me again. As you asked, I won't be back!

This place is horrible. They don’t even have a number for the manager. The guy that was working was trying to argue with me about everything. They left my hands looking a mess. Don’t go here!! $77 for this mess! And I asked them to take them off or redo them he said I needed to pay for this job first this is not what I wanted at alllllll!

The person creating my nails was very meticulous. She took her time and even had a redo when it didn't look right. The nails were made to look thin and natural.

Very friendly service. Not over priced. Great work.

The only nail salon I've ever been to that actually gets the nails to stay on they are fantastic and professional and great prices

New to the area and i had broken 2 nails and the others looked bad, so I thought I'll go here didn't want to drive to Festus where I normally go, and this was the right choice, they did an awesome job. I had a long wait but it was worth it. He did exactly what I asked for. Definitely will be going back

I went here this evening w my sister and niece so we could all get pedicures & it was a wonderful experience. The entire staff was very friendly and the place was very clean. I've had more than a few experiences going to salons and the staff doesn't talk to you unless absolutely necessary instead they talk amongst themselves in there native language which honestly makes me uncomfortable, however "Lovely Nails" wasn't like that at all they talked & laughed w us. This was just a great experience. This was my nieces first pedicure, this is gonna be a wonderful memory for her.... ???? Thanks for the wonderful memorable experience "Lovely Nails"