Tips & Toes Spa

+1 615-494-0288

3024 S Church St, Murfreesboro, TN 37127 United States of America

Open Today: -

Quick Facts About Tips & Toes Spa

Tips & Toes Spa has received mixed reviews from customers, with some praising the quality of service and friendly staff, while others have expressed concerns about cleanliness, rushed services, and poor results. It is important to consider these strengths and weaknesses to make an informed decision about visiting the spa.

Starting with the strengths, several customers have had positive experiences at Tips & Toes Spa. One customer mentioned being grateful that the staff accommodated them even when they arrived close to closing time. This shows that the spa is willing to go above and beyond to ensure customer satisfaction. Similarly, another customer and their daughter had a great first experience and left happy, indicating that Tips & Toes Spa is capable of providing a positive first impression.

Another strength highlighted by a customer is the friendly nature of the staff. Multiple customers have commented on the kindness and friendliness exhibited by the employees. This creates a welcoming and pleasant atmosphere for customers, contributing to a positive overall experience. It is also mentioned that Collin, a technician at the spa, provides excellent service and is highly skilled, further suggesting that there are experienced professionals working at Tips & Toes Spa.

Moving on to the weaknesses, cleanliness appears to be a concern raised by multiple customers. One customer mentioned that the tools did not look clean, and another customer observed that the brushes and table were dirty. These comments suggest a potential lack of proper sanitation practices at the spa. Maintaining cleanliness is crucial in a spa environment to prevent the spread of bacteria and ensure a safe and hygienic experience for customers.

Another significant weakness is the rushed service experienced by a customer during their pedicure. Although the customer acknowledges that their toenails looked great, the quick nature of the service raises concerns about attention to detail and overall quality. Additionally, the customer had issues with the dip nails on their left hand, describing them as thick and uneven. This suggests a lack of consistency and attention to detail, leading to unsatisfactory results for the customer.

Several customers have also expressed discomfort and pain during their visits. One customer's cuticles bled from the drilling process, causing significant pain. Another customer mentioned that their cuticles were hurt during the use of the drill. These instances indicate a potential lack of proper technique and attention to customer comfort. Spa treatments should be relaxing and enjoyable, not painful or uncomfortable.

Furthermore, there are comments regarding the poor quality of nail services. A customer posted photos highlighting several issues, including uneven acrylic, poorly placed jewels, and nails that were not shaped correctly. This showcases inconsistent and subpar workmanship, which is concerning for customers who expect high-quality results from a professional spa.

In summary, Tips & Toes Spa has both strengths and weaknesses based on the comments provided by customers. While some customers have praised the excellent service and friendly staff, others have raised concerns about cleanliness, rushed services, and poor results. It is important for potential customers to consider these aspects when deciding whether to visit Tips & Toes Spa. Addressing the weaknesses, such as improving cleanliness protocols, ensuring thorough and attentive service, and maintaining consistent quality, can help the spa enhance its reputation and provide a more satisfactory experience for customers.

Best TL Reviews

They got me in before they closed and they did awesome. I am very appreciative for them fitting me in and still doing quality work. I’ll definitely be back.

My daughter and I stopped by to get our nails done. We both left super happy! Great first experience! Will definitely be back

Everyone was absolutely friendly as can be! I was a walk-in and they were booked, so I really appreciated the time they took to take me. BUT.. my pedi was rushed (toe nails look great though)..the tools did not look clean.

My main issue was my dip nails. The young man was so sweet and took his time. But My nails look awful.. my left hand looks the worst. The dip is so thick and uneven. I know it’s hard to tell in the pictures posted, but my left index and middle fingers are clearly sideways and uneven ..(especially the index) Also, my cuticles bled from the drilling…it was very painful.

I’m also concerned about how dirty the brushes and table were. As soon as the lady before me left, he had me seated right after and didn’t sanitize or clean anything. He just got a new towel…

I feel awful for posting this review because of how sweet they were but this was not clean, very painful, and overall I was not happy with my nails whatsoever.

Update: paint/dip is peeling. This is by far the worst dip I’ve ever had.

I had an absolutely horrible experience! Here are the main reasons I'll absolutely never walk back in this place. Look at the photos I'm including so you can see for yourself.

Didn't push cuticles back

No cuticle oil

No hand washing

Uneven acrylic

Terrible jewel placement

Didn't go all the way to cuticles

Hardener leaked onto skin

Crooked

Not coffin shaped

The technician also did not want to listen to anything I wanted done. My nails are embarrassing! This is why I always go to Nails So Happy but I messed up and went here to try it. I'll never be back.

Beautiful nails the place was clean and the people were very nice! But they made the corner of my cuticle bleed and while the lady was doing the drill she kinda hurt my cuticle, but overall nice place and my nails were clean!!

Collin does amazing work. Everyone is always so friendly and having a great time.

Best place to get mani and pedi. Super nice owners and staff.

The service was beyond Excellent and Colin is the best always very kindly.