Quick Facts About Cute Nail & Spa Inc
Cute Nail & Spa Inc is a nail salon with both strengths and weaknesses based on the comments provided. To provide a comprehensive analysis, I will discuss each aspect separately.
Strengths:
1. Friendly and Kind Staff: Many customers appreciate the friendly and kind staff at Cute Nail & Spa Inc. They mention names like Shayla, who is highly praised for her skills and customer service. This positive interaction with the staff creates a welcoming atmosphere, making customers feel comfortable.
2. Good Pedicures: The salon receives positive feedback specifically for their pedicures. One customer mentions that their ingrown toenails were fixed by Shayla, highlighting her expertise and ability to address specific issues effectively. This positive experience can attract customers who prioritize pedicures.
3. Reasonable Prices: Cute Nail & Spa Inc is described as having reasonable prices. This is important for attracting customers who are conscious of their budget and are looking for quality services at an affordable rate.
4. Results-Oriented Service: Despite negative experiences mentioned, some customers express satisfaction with the results of their nail services. They were able to transform their previously "ugly" nails into something they were delighted with. This shows that the salon has the potential to deliver good results when the nail technicians are attentive and take their time.
Weaknesses:
1. Inconsistent Service Quality: Some customers had negative experiences at Cute Nail & Spa Inc. They mention issues such as cuts, poor acrylic quality, uneven lines, and nail polish being left on their fingers. These issues indicate a lack of attention to detail and inconsistent quality control, which can leave customers dissatisfied or unhappy with their services.
2. Poor Time Management: One customer mentioned that the salon's appointment system seemed disorganized. They experienced a delay due to the nail technician accommodating a walk-in customer, resulting in a longer waiting time. Poor time management can lead to frustrations and inconvenience for customers who expect prompt service.
3. Lack of Skill in Nail Design: One customer mentioned that although the salon excelled at pedicures, they were unable to do a simple design properly. This indicates a lack of skill or expertise in nail art and design, which could be a drawback for customers seeking more intricate or creative nail designs.
4. Ineffective Communication: It is mentioned that some customers had difficulties communicating their preferences to the staff. One customer had to argue about not receiving gel polish while another customer's complaint about their nails not being filed properly was not adequately addressed. This highlights a lack of effective communication between customers and nail technicians, potentially leading to misunderstandings or unsatisfactory results.
In conclusion, Cute Nail & Spa Inc has strengths such as friendly staff, good pedicures, reasonable prices, and the potential for satisfactory results. However, there are weaknesses, including inconsistent service quality, poor time management, lack of skill in nail design, and ineffective communication. These weaknesses need to be addressed for the salon to improve its overall customer experience and reputation.
Best TL Reviews
DO NOT GO- you will end up with cuts.
If I could give 0 or negative stars I would.
I got a basic manicure with acrylic polish and it took them 30 minutes, 4 cuts on my hands!, I had to argue with the lady about not getting gel polish, the polish wasn’t even smooth it was bumpy and if you look at my nails to the side the are rounded! I told them I didn’t want my nails shorter and she made them the shortest they could possibly go. VERY UPSET, currently writing this while siting in the salon chair.
I got amazing acrylics from here! Plus, the worker (shayla) There are very kind and friendly and made me feel at home. 10/10 would recommend and would go again ????????
Was expecting something like the picture I showed them because the reviews seemed good and the pictures online looked good. However, I was disappointed. The quality of the acrylics was poor and was all over my fingers. The lines were really thick and not straight and left nail polish on my fingers. Would not recommend but the person who did my nails was nice.
Good at pedicures but can’t do a simple design and my nail light was not working so it kept puckering the gel. Tried telling the lady but she kept covering it with clear polish like it would help. My nails were not properly filed to give me a smooth smile line. White design was jacked. The lady before me complained about the same thing… should’ve known them
Shayla was amazing!! Ingrown toenails gone. They hurt so bad!
???????????????? -and she fixed it!!
I am so grateful ????????????????????and her prices are reasonable,
if you have not been here~~~
"TO CUTE NAILS"
please give it a try!.
I was also told that she has nail polish, Dips, gels that all match!❤️
This place deserves 5 stars! I didn't get both of the women's names but I will be coming back. They saved my ugly nails from the 2 previous salons that did me dirty. I came in with acrylics and left with powder nails. I'm so happy they were willing to fix my nails and not rush me out the door. The lady that did my nails took her time and I'm glad she did. Taking off my acrylics hurt because she just used another nail to take them off instead of soaking them but I didn't care they were so ugly the quicker the better lol. When I saw my nails I wanted to cry tears of joy! I'm glad I found this place. I will be coming back.
Shayla always does the best job with my nails and pedicures. Awesome artist and amazing at her craft. It’s the only place I would ever go!! Love it here!
I went in to get a fill on my nails and after waiting over ten minutes, the lady called me over. After sitting down and explaining to her what I wanted and her starting to file my nails, her appointment that she had for 10:30 walked in. She then told me after filing just one of my nails that I will need to wait an hour for the other girl to get her nails done. That is totally understandable that the other girl had an appointment, but what is unacceptable is that apparently the nail tech is so unorganized that she can’t keep track of appointments. This was such an awful experience and I would never go back here again.
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Cute Nail & Spa Inc Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 07:30 PM |
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| Monday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Tuesday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
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