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Star Nails

+1 815-285-0306
1311 N Galena Ave, Dixon, IL 61021 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Star Nails

Star Nails place has a number of strengths and weaknesses based on the comments provided.
One of the strengths of Star Nails place is its new ownership and updated equipment. The installation of new equipment shows that the owners are committed to providing a modern and clean environment for their customers. This can enhance the overall experience and give customers a sense of professionalism and quality.
Furthermore, the comment mentions that the technicians at Star Nails place are top-notch. This implies that they are skilled and experienced in providing nail services. The fact that Linda provided the best pedicure the customer had ever gotten speaks to the expertise of the technicians at Star Nails place.
Additionally, the customer appreciated the pricing at Star Nails place. As someone on a fixed income, they found that the pricing was reasonable and not expensive compared to other nail salons in the area. This suggests that Star Nails place offers competitive pricing that is affordable for a range of customers.
On the other hand, there are also some weaknesses associated with Star Nails place. One customer mentions that they had a negative experience with their manicure. The technician did not shape their nails as requested, and the acrylic was thick and bumpy, resulting in a subpar result. This highlights a lack of attention to detail and quality control at Star Nails place.
Additionally, another customer had a similar negative experience with their nails. The technician rushed through the service and resulted in uneven nails of different lengths and shapes. This indicates a lack of consistency in the quality of service provided by the technicians at Star Nails place.
Furthermore, one customer mentioned that there can be long wait times at Star Nails place. While they believe it is worth it, this could be a drawback for customers who value efficiency and quick service. Long wait times can deter potential customers and lead to a negative overall experience.
Another issue that was brought up is the lack of communication about additional charges. Some customers were surprised to find out that certain services had extra charges that were not mentioned in the menu. This lack of transparency can lead to customer frustration and a feeling of being taken advantage of.
Lastly, one customer mentioned that the towel under the manicure station was visibly worn out. This indicates a lack of attention to cleanliness and hygiene at Star Nails place. A worn-out towel can give customers a negative impression of the salon's overall cleanliness and professionalism.
In conclusion, while Star Nails place has strengths such as new ownership and equipment, top-notch technicians, and affordable pricing, there are also weaknesses such as inconsistent quality of service, long wait times, lack of transparency with charges, and issues with cleanliness. Analyzing these comments allows us to understand the strengths and weaknesses of Star Nails place and make an informed judgment about the overall customer experience.


Best TL Reviews

New owners have installed all new equipment in the spot that used to be Star Nails. The technicians are top notch. Best pedicure I have ever gotten from Linda. Nail fill and no chip polish was done perfectly. I will definitely go back and recommend this to anyone. Pricing is the same as others in the area. Not expensive as I am on fixed income.
Well, I came back after a year… my pedicure was great. Very relaxing. However, when it came time for my Mani, it was a wreck. I showed the photo of what I wanted. She shaped my nails into stilettos, I asked her to round them out more… they ended up uneven. I had to ask her a few times to correct things..that didn’t get done. Then she started to paint, and I just couldn’t even say anything anymore because I was so baffled. I paid $122, plus an $8 tip. My manicure alone was $70! I got home and reeeallly checked my nails in detail and OH MY GOSH if I would’ve seen it all before hand there is no way I would’ve paid for this. I’m sick about it. The acrylic doesn’t cover my nails, it’s EXTREMELY thick and bumpy. Worst manicure I’ve ever had. Not to mention they’re all different sizes. I’m a very kind person, so I paid my bill and left. I will not be back, ever.
The man who did my nails was awesome! Very nice and made sure I liked the design/ shape and fixed any problems. It was $55 for the set.
Sometimes the wait can be long , but I'd say it's worth it. New ownership is knocking it out of the park and doing excellent! Linda is the best she really takes your nails and turns them into a work of art! They always want to make sure you like what you're paying for. I have been coming here since they took over to try it and I will be a loyal costumer from now on!
I was going a lot when it was still star nails. I wanted to get my nails done, so I went in about 2 weeks ago, and they looked good. They were a little longer than I wanted, but I accepted it. I went back to get a fill. They were still too long and this time uneven after I got a good look at them when I got home. I went back less than 72 hrs later (the soonest I could get in because I work everyday) I asked them to be cut down and fixed. When I was at the table, I decided to change the color too. No price was discussed with me about color change or anything. He rushed thru the entire service, and my nails LOOK AWFUL!!! they are incredibly uneven, all nails are different lengths and shapes. I have polish all over the sides of my fingers and I am extremely disappointed. Not only that, but he charged me $30!!!!! To change my polish!!!! That is outrageous!!!! I demanded a refund and I will no longer be returning. Quantity over quality at this salon..don't waste your money and time.
I went to Star Nails for a a manicure and pedicure with my daughter and a friend before my daughter’s wedding. We had appointments, the friend did not. We were escorted immediately to 3 pedicure chairs. My daughter and I got our pedicures while the friend was soaking her feet in the whirlpool. The service was fast and thorough, although the tech’s did not massage the bottom of our feet, just legs and top of feet. The gel pedicure was quick and well done and has lasted the whole wedding weekend with no issues.
My daughter got a acrylic nails with a single gel color, I got a classic French manicure on my natural nails with gel color. I am impressed with how well the manicure on my natural nails held up through decorating the reception hall, hauling decorations in and out, etc. Not one single chip and the top edge is not wearing at all 4 days later.
I would have given 5 stars except for a few issues, like the towel under the manicure station was obviously well used. Also there were up+charges for some things that were not in the menu handed to us. Even with that, I will definitely return to this nail salon again because the work was top-notch, the staff quick and knowledgeable, and the results beautiful.
Me and my daughter came to get our nails and a pedicure done and really enjoyed the new owners. They are very nice and they really care about their clients. They do great work as well.
The staff is great and always friendly! My nails always look great leaving

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Star Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 11:00 AM - 04:00 PM

How to go there

Location