Quick Facts About Moonlight Nails & Spa
Strengths:
1. Excellent customer service: Many reviewers mention the friendliness and helpfulness of the staff at Moonlight Nails & Spa. They describe the owners, Benny and Daisy, as the nicest people and compliment their accommodating and kind nature.
2. Attention to detail: Multiple comments highlight the attention to detail exhibited by the staff at Moonlight Nails & Spa. Reviewers appreciate the time and care taken to ensure that their nails are shaped, colored, and designed to perfection. This attention to detail contributes to the salon's reputation for delivering high-quality services.
3. Immaculate salon: Customers commend the cleanliness and hygiene of Moonlight Nails & Spa. They note that the salon is well-maintained and meets their expectations in terms of cleanliness standards. An immaculate environment is crucial for a nail salon, as it assures customers of their safety and well-being.
4. Ability to accommodate last-minute appointments: One reviewer mentions that the salon accommodated their last-minute appointment request. This flexibility and willingness to accommodate customers' needs contribute to a positive customer experience.
5. Expertise in dip powder nails: Several comments specifically mention the skill and expertise of the staff when it comes to dip powder nails. This expertise is crucial in distinguishing Moonlight Nails & Spa from other nail salons and attracting customers who prefer this specific technique.
Weaknesses:
1. Lack of variety in services: None of the comments mention any additional services or treatments offered by Moonlight Nails & Spa. While the salon seems to excel specifically in nail services, it may be worth considering expanding their offerings to attract a wider range of customers.
2. Limited availability: One comment mentions that the salon is open seven days a week, which indicates they may have high demand and limited availability for appointments. This could potentially lead to difficulty in booking appointments, especially during peak times or seasons. Expanding their hours or hiring more staff may help address this limitation.
3. Limited range of nail designs: Although reviewers praise the skills and attention to detail of Moonlight Nails & Spa, there are no comments mentioning a wide variety of nail designs or creative options. Offering more unique and trendy designs could attract customers who are looking for something different and innovative.
4. Lack of mention of pricing: None of the comments discuss the pricing structure or affordability of the services at Moonlight Nails & Spa. Price transparency is important for customers to determine if the salon fits within their budget and could be a potential weakness if the prices are higher compared to competitors in the area.
5. Inability to handle high demand: While this weakness is not explicitly stated in the comments, the high demand for Moonlight Nails & Spa, as indicated by positive reviews and recommendations, may lead to long wait times or difficulty in securing an appointment. This could potentially deter new customers who prioritize convenience and efficient service.
Overall, Moonlight Nails & Spa appears to have many strengths such as exceptional customer service, attention to detail, and a clean environment. However, addressing weaknesses such as expanding services, increasing availability, and offering more variety in nail designs could further enhance the salon's reputation and attract a broader customer base.
Best TL Reviews
I’ve been getting my nails done here since I moved to Brigantine and have never had any complaints. Benny and Daisy are the nicest people and the salon has a very welcoming vibe. If you’re looking an amazing set of nails, come to Celestial nails!
Best experience and amazing women in Brigantine @ Moonlight Nails & Spa???? bright colors and designs for the summer time.They are open 7 days a week! 10/10 salon!!!!! Go check them out best on the island!
I’m legit obsessed with my nails!!! This is my 4th time going to Moonlight and every time they absolutely nail (no pun intended ????) the shape of my nails and colors and design I like. They’re super attention to detail and really take their time to make sure they get everything perfect, I never feel rushed. If anyone comes to visit and needs a mani pedi, I got the place! Thanks guys! See you in a month!
#naturalnails #dippowdernails
While visiting Atlantic City, I made a last minute appointment due to online reviews/recommendations. The salon was immaculate and everyone was super friendly. They did a great job on the pedicure too! I would definitely use them again!
I have been using Moonlight and working with Ivy for a few months now for dip. I have always received exceptional service and excellent quality. My daughter is being married tomorrow and last night I banged up one of my nails. I showed up this morning without an appointment in a panic, and Ivy was so kind and accommodating. She didn't bat an eye and had me fixed up and ready to go in no time. Not only does she provide excellent services, but her customer service goes above and beyond. Thanks Ivy!
I’m from New York City and this nail salon is the best salon I have ever been to. There is a reason thag out of all the listed shops THIS SHOP has a five star rating!! Daisy and Benny are the sweetest people I have met on the island. I left practically jumping for joy because the quality of my nails are amazing.
Benny worked so hard to perfect my tips to make them look as if they were my real nails. He even made sure to clean under the tips (which is something rare). I will be telling everyone and anyone on this island to please visit this shop you will not be disappointed.
I had an amazing experience at Celestial. The owner, Daisy is such a joy to talk to and I couldn’t have been happier with my nails. Especially the color! She was patient and helpful while I checked out different colors. She was also meticulous. They are truly the nicest nail techs I’ve ever come across in over 10 years of getting my nails done. Wish I could keep going back! Til next summer in Brigantine!
Super impressed with benny each time I go back there . . . I love the detail he puts into his work! He took the idea in my head to ANOTHER level and it looks awesome. #mermaidfun What will we do next time???
Love the new owners. . . Daisy gave me an amazing pedicure and Benny did some FRESH AND NEW with the dip. Best of luck to you both!!!
Benny is amazing with the dip powder. I wanted to try the ombre look for a wedding. GORGEOUS!!! Looks like opals ????
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