TT Nails

+1 205-319-7118

100 Hampton Dr, Calera, AL 35040 United States of America

Open Today: -

Quick Facts About TT Nails

TT Nails place, as indicated by the comments, has both strengths and weaknesses. It is important to consider both sides when evaluating the overall performance of the salon.

Starting with the strengths, it is appreciated that the wait time at TT Nails place is generally short. Many customers mentioned that they were pleased with the quick service and did not have to wait long to get their nails done. This is a positive aspect, as shorter wait times can contribute to customer satisfaction and convenience.

Another strength highlighted by the comments is the cleanliness of the salon. Customers mentioned that the salon was very clean, which is an important factor when it comes to hygiene. Cleanliness provides a safe and comfortable environment for customers and can contribute to their overall satisfaction.

Customers also mentioned that the staff at TT Nails place is generally friendly and attentive. This is an important strength, as good customer service plays a vital role in ensuring customer satisfaction. When the staff is friendly and attentive, customers feel valued and comfortable, increasing their likelihood of returning to the salon.

Additionally, some customers mentioned that TT Nails place does a great job with their nails. They mentioned the quality of the gel manicures and appreciated the final results. This indicates that the salon has the capability to deliver good results and satisfy customers with the services they provide.

Moving on to the weaknesses, one significant critique mentioned multiple times is the poor durability of the nails. Many customers complained that their nails started to chip, pop off, or get damaged within a short span of time after getting them done at TT Nails place. This is a major weakness for the salon, as the durability of the nails is essential for customer satisfaction. If customers have to continuously go back to fix their nails or if the nails do not last as expected, it can lead to frustration and dissatisfaction.

Another weakness highlighted in the comments is the inconsistency in service quality. Some customers mentioned that sometimes the nails are applied too thick, causing them to not last, while other times a good job is done. Inconsistency can be problematic for customers who want to rely on a consistent level of service quality. This suggests a lack of consistency in skill level among the staff or a lack of quality control within the salon.

There were also several complaints about rude and disrespectful staff members. Customers mentioned encounters with a particular older man who was described as rude, bossy, and disrespectful. Additionally, there were instances of rude behavior from a young girl working at the salon. Rude staff members can greatly impact the overall customer experience and create a negative atmosphere within the salon.

Another recurring weakness mentioned is the limited skill set of the staff. Customers complained that the salon lacks proficiency in nail design, namely the ability to do more intricate designs or multiple colors. This limits the options available to customers who desire more creative nail designs.

It is also worth noting that some customers mentioned issues with the quality of the top coat or polish application. They mentioned that the polish was applied too thick, causing it to not dry properly. This is another quality control issue that affects the overall satisfaction of customers.

In conclusion, TT Nails place has strengths in terms of short wait times, cleanliness, friendly staff, and the ability to deliver good results. However, there are significant weaknesses, including poor durability of the nails, inconsistency in service quality, rude staff members, limited skill set, and quality control issues. These weaknesses can greatly impact the overall customer experience and may deter customers from returning to the salon. It is important for the salon to address these weaknesses in order to improve customer satisfaction and loyalty.

Best TL Reviews

Got my nails done last Friday they popped off by Wednesday. Went back to have them fix them paid half price this past Friday. Its Tuesday and they are already popping off again. I will never waste my re or money here again. Press on nails last longer than acrylic nails from here!

**Edit: After a few days had to go to another salon to have my nails redone. The top coat was either not the correct product or something was done improperly. My dipped nails were chipping and whole chucks had come off. Looking back I was shuffled between 2 people so something may have been lost in communication. Will not be returning.**

Short wait, staff was friendly. Will go again, as they were attentive and receptive to what I asked for.

Very clean, convenient, quick, and does a great job everytime! I go biweekly for a fill-in or gel manicures ????

I had been going to them for awhile because they were close by but this last encounter I said I was never going back. They are a hit and miss nail salon because sometimes they apply the nails on really thick and it doesn't last and sometimes they do a good job.

I DO NOT RECOMMEND THEM!!!

A few weeks ago I went to have my nails done, the man that did them was not nice or polite in any way, but I let it go, everyone has a bad day. When it was time for a fill in I went back and got the same man. This time was worse than the last, he was rude, and very nasty. Nobody there knows how to do any design, all they can do is put the nails on and paint them, one color. I left there furious and the color was horrific. You have to choose a color from these nails on a ring and they get the polish, it wasn’t what I chose. I had to go somewhere else and pay again to have my nails re-painted. I’m not going back, who wants to go to have something that should make you feel good, end up making you feel worse and pay them to treat you like your wasting their time. BTW it’s the older looking man that is rude, bossy and very disrespectful.

The man who did my pedicure did a fantastic job, but the lady who did my manicure put the polish on so thick, it wasn’t drying all the way. I left once, my manicure got messed up so I went back and got the same lady to fix it and instead of removing the polish, she globbed some more on and due to that, it still didn’t dry after waiting another 30 or so minutes for it to dry. I can literally peel the polish back and the under layer of the top coat is sticky and wet.

My daughter and I went in on Saturday. The young girl maybe 15-17 was extremely rude to us as we were checking in. The father ( owner) did my daughters nails and he told told her to hurry up choosing her colors he didn’t have time to wait on her. By Monday 2 of her nails had popped off.

The young lady who did my gel mani and pedi was super sweet and my nails looked very pretty, however 2 of my nails have already chipped.

This was the first time we used this salon and after I have them fix my 2 nails we won’t be back.

The people here were not friendly, especially the young girl working. I felt very uncomfortable with how rude and unfriendly they were, I will spend my money else where next time. I always tip very well and did not this time, disappointed. My advice is that teach the young girl some manners and be friendlier to others bringing money into your business.