Tracy Nails

+1 910-326-2789

775-4 W Corbett Ave, Swansboro, NC 28584 United States of America

Open Today: -

Quick Facts About Tracy Nails

Tracy Nails is a nail salon that has received a mix of positive and negative comments. In order to analyze the strengths and weaknesses of Tracy Nails, let's break down the comments provided.

Strengths: 1. Exceeded expectations: One customer mentions that Tracy Nails exceeded their expectations. This indicates that the salon has a track record of delivering quality service. 2. Warmly greeted and seated right away: Another customer mentions that they were warmly greeted and seated immediately. This highlights the salon's commitment to customer service and efficiency. 3. Long-lasting nails: A customer mentions that their nails still look great five days after their appointment. This suggests that Tracy Nails uses high-quality products and provides skilled nail technicians. 4. Goes above and beyond: A customer notes that Tracy offered to fix a chipped nail and managed to match the color perfectly. This demonstrates the commitment of the salon to provide excellent customer service and attention to detail. 5. Best nail salon in the area: One customer states that Tracy Nails is the best nail salon they have found in Swansboro. This suggests that the salon has a positive reputation among its customers.

Weaknesses: 1. Amateurish nails: A customer mentions that their nails looked amateurish and that the technician didn't use a base coat or top coat, resulting in disappointment. This indicates that there may be inconsistency in the quality of service and attention to detail. 2. Not a good pedicure: Another customer states that their pedicure was not good, with cuticles being cut too close and causing pain. This suggests that there may be issues with the skill level of some of the technicians. 3. Low quality gel nails and pedicure: A customer mentions that their gel nails began to peel after three days and that the pedicure was short. This indicates that there may be a lack of attention to detail and quality control in the salon.

In summary, Tracy Nails has strengths in terms of exceeding customer expectations, providing friendly and efficient service, and delivering long-lasting results. However, there are weaknesses in terms of inconsistent service quality, issues with attention to detail, and lack of consistency in the durability of gel nails and pedicures. It is important for the salon to address these weaknesses in order to maintain a positive reputation and customer satisfaction.

Best TL Reviews

Tracy's Nails exceeded my expectations. I had an appointment and was seated right away after being warmly greeted. Five days later, my nails still look fabulous! I will definitely return for future services and I highly recommend this salon.

I have been to Tracy’s several

times, and always have had amazing experiences when I lived locally. This time however, while being on vacation I had a chipped nail that Tracy offered to fix it, she somehow managed to match the color perfectly and fixed it for me. There are not too many places that go above and beyond like this, but Tracy would, and I think in this world that days so much about a business! This place is the best of the best!

I will definitely be back! Best nail salon I’ve found in swansboro! My nails look amazing thanks to Hugh!

Not a good pedicure. Cut my cuticles so close that it hurt. Didn't use a base coat or top coat just the color polish . My nails really look very amateurish. Pretty disappointed.

Tracy and her family are welcoming as soon as you come in the door. My nails have never looked so good and my pedicure was relaxing.

BEST pedicure I have ever had in my life!!! Salon is beautiful and so very clean and sanitized! Technicians are very professional and knowledgeable! Found my new nail salon!

Mrs. Tee does an excellent professional service on my nails. I have Diabetes Type 2...she does my pedicure perfect every time. Wouldn't go any other place. You're made to feel welcome as soon as you enter the shop. Two thumbs up ????????????

Frank

Pretty facility but low quality for gel nails and pedicure. Began to peel after 3rd day and pedicure was short. Not worth price