Polished Nail Salon LKN

+1 704-799-0063

247 E Plaza Dr H, Mooresville, NC 28115 United States of America

Open Today: -

Quick Facts About Polished Nail Salon LKN

Strengths: 1. Excellent customer service: Multiple customers mentioned the friendly and attentive staff members at Polished Nail Salon LKN. The nail technicians, such as Mimi, Cherry, and Tommy, were praised for their professionalism and willingness to engage in conversation with customers. This personalized attention creates a positive experience for customers and encourages them to return in the future.

2. Skillful nail technicians: Several customers commented on the high-quality manicures and pedicures they received at Polished Nail Salon LKN. They specifically mentioned the fantastic job done by Mimi, Cherry, and Tommy in terms of applying nail polish, creating designs, and giving advice on nail care. The skill and expertise of the nail technicians contribute to the overall satisfaction of customers.

3. Wide range of services: Customers appreciated the variety of services offered at Polished Nail Salon LKN. They mentioned options such as deluxe pedicures, gel nail colors, and custom nail art. The availability of these services allows customers to tailor their experience to their preferences and individual style.

4. Clean and relaxing atmosphere: Multiple customers mentioned the cleanliness and relaxing ambiance of Polished Nail Salon LKN. They appreciated the cleanliness of the salon and the comfortable atmosphere that allowed them to truly relax and enjoy the pampering experience.

Weaknesses: 1. Inconsistent service: One customer shared a negative experience where their natural nails were damaged during the appointment. This indicates a potential weakness in the consistency of service provided by the nail technicians. It suggests that some technicians may not be as thorough or attentive as others, leading to negative outcomes for customers.

2. Long wait times: A customer mentioned waiting for approximately an hour and a half before being attended to. This suggests a potential issue with managing appointments and ensuring timely service. Long wait times can lead to customer frustration and may deter them from returning in the future.

3. Lack of communication: The same customer who experienced the damaged natural nails highlighted a lack of communication from the nail technician. They mentioned that the technician did not inform them about the condition of their nails before proceeding with the dip powder application. This lack of communication can lead to dissatisfaction and damage to the natural nails.

4. Limited availability: One customer specifically mentioned that they had trouble finding the right salon until they discovered Polished Nail Salon LKN. This implies that there may be a limited number of reputable nail salons in the area, and the availability of high-quality nail services might be limited.

In conclusion, Polished Nail Salon LKN has several strengths, including excellent customer service, skillful nail technicians, a wide range of services, and a clean and relaxing atmosphere. However, there are also weaknesses identified, such as inconsistent service, long wait times, lack of communication, and limited availability. These areas of improvement should be addressed by the salon to ensure a consistently positive experience for all customers.

Best TL Reviews

Mimi and T were amazing and made great conversation while my sister in law and I got our pedicures/manicures. Mimi offered to put the design on my ring fingers after I complimented hers, and she did a fantastic and thorough job. I will absolutely be returning here for all of my future nail appointments.

Today I saw Cherry for a fill in and i absolutely love the way my nails came out!! We both had some ideas and we did a little bit of everything. Cherry was super nice and was very professional the entire time. Thank you so much Cherry!!

Please be careful when going here and speak up for yourself! I went and waited for about an hour and a half. They drilled my natural nails until the point they were indented and red. I didn’t realize what they were doing. Sat down with another nail tech to get my dip power done. She said nothing about how indented and red my nails were. Just covered them up. Went back to my nail salon I normally go to and she refused you put anything on my nails because they were so thin and red, putting anything heavy on them would make them break right away. Had to cut them off and let them grow out. They ruined my nails. I have never had this problem at any other salon.

Wonderful pedicure and Cherry did amazing art for my nails! We have lived here for over a year and couldn’t find the right fit for a salon, until now. We love it! Will definitely be back.

This was my 1st experience at this nail salon and Tommy did an awesome job on my deluxe pedicure today.

I was offered complimentary wine when I got here, (which was much needed) . I will definitely be back and would highly recommend this nail salon , if your looking for a nice, clean, and relaxing spot to pamper yourself. This is the place to come to..

My boyfriend and I went to get our nails done and we loved it! They have a great family atmosphere. They booked us last minute and we patient with us, we didn’t feel rushed at all even though they were closing up. We will certainly be back.

Best service ive ever had! Seriously - i got a pedicure & from the service to the pedicure i was so pleased! My color even looks great ???????? 10/10 recommend & I will be returning! Love the new owners! ???????????????????? they took us right in on a saturday& i was so thankful!

Cherry did my nails and was AMAZING. Everyone is very down to earth there and super friendly. Their gel nail color options are INSANE. Definitely making this my new nail place ????