Nail Studio

+1 413-593-3277

1191 Memorial Dr, Chicopee, MA 01020 United States of America

Open Today: Closed

Quick Facts About Nail Studio

Nail Studio is a popular nail studio in the area, known for its great service and prices. It is a family-owned and operated establishment with a friendly staff who care about the outcome of their customers' nails. Many customers consider it the best nail studio in the area and express their loyalty to the studio.

One of the strengths of Nail Studio is the excellent service it provides. Customers mention that the staff is attentive and takes the time to listen to their requests. They appreciate that the nail artists are capable of delivering the exact designs they desire. This level of customer service creates a positive experience for the customers and encourages them to continue using the services of Nail Studio.

Another strength of Nail Studio is the reasonable prices. Many customers mention that they are able to get their nails done at an affordable price. This affordability factor attracts customers who are looking for quality nail services at a reasonable cost. The combination of competitive prices and great service makes Nail Studio an attractive option for customers.

Nail Studio is also praised for its talented nail artists. Tweety, in particular, is mentioned as the best nail artist in the western mass area. Customers appreciate her precision, quickness, and affordability. The skill of the nail artists in delivering desired designs quickly and accurately adds value to the services provided by Nail Studio.

The studio also receives positive feedback for its ability to accommodate customers' requests. One customer mentions that despite having short nails, the staff at Nail Studio was able to create a beautiful design. This flexibility in adapting to various nail types and being able to deliver satisfactory results adds to the appeal of Nail Studio.

However, Nail Studio does have some weaknesses as mentioned in the comments. One customer mentions that their pedicure experience was not relaxing and the salon was not very clean. The use of old and mangled scrub brushes and the lack of proper communication from the pedicurist are mentioned as issues that affected the overall experience. The uncomfortable massage chairs and the lack of attention to drying the legs properly were also mentioned as negatives.

Another weakness of Nail Studio is the wait time. One customer mentions waiting over an hour despite having made an appointment. This indicates a possible issue with time management or overbooking. Customers value their time and a significant wait time can lead to dissatisfaction.

Despite these weaknesses, the overwhelming majority of comments express satisfaction with Nail Studio. Customers mention their love for the work and customer service provided by the staff. Some even mention that being at Nail Studio improves their mood. The ability to consistently deliver good quality sets of nails and provide exceptional customer service is a major strength of Nail Studio.

In conclusion, Nail Studio has several strengths including great service, reasonable prices, talented and attentive nail artists, and the ability to accommodate customer requests. However, there are also weaknesses such as issues with cleanliness, wait times, and lack of proper communication during services. Overall, Nail Studio seems to have a positive reputation and a loyal customer base, despite a few areas that could be improved upon.

Best TL Reviews

Best nail studio in our area. Great service and prices. I have tried so many places over the years, and nail studio is always the best! Family owned and operated and friendly staff who actually care how your nail come out. I'll be a nail studio customer for life.

Tweety is the BEST! She always does exactly what I ask for and does it perfect! I personally think she’s the best nail artist in western mass! She also does them very quickly and is precise and affordable! I highly recommend her and the Chicopee Nail Studio….from what I’ve seen they all seem to do a good job!

They were super sweet and really patient with me since I wasnt entirely sure what design I wanted on my nails. Since my nails are short I didn't think I could get flowers, but they made it work and it looks amazing!!

This was amazing! I got my nails done with a reasonable price, at a late time, kind workers, and a amazing nail design. I’m so happy with the way my nails turned out!

This pedi was NOT relaxing… I feel bad because the people are nice. The salon is not very clean. The scrub brush she used on my feet was old and the mangled bristles were scratching me to the point of pain. She didn’t tell me her name (or I would reference it) and tapped my foot whenever she wanted me to do something, without telling me what to do, so I just had to figure it out. She laughed at me when I said I only wanted her to file the length since I had recently cut my toenails and still cut them some. The massage chairs are old and either feel like barely anything or bounce you hard off of them and vibrate to the point of making me worry it would mess up the polish. She also left my legs wet and cold without drying them while she went to find a hot towel, then left the hot towel awkwardly balancing on mt legs so long it got cold (and it’s already freezing outside). I only went here because I needed a last min appt before a trip and it is next to my gym that I was headed to after. But I honestly wish I had gone somewhere else or just put gel polish on myself and saved the money for a less than enjoyable experience.

Ive been going here for almost 2 years now and I just want to say I love everyones work and customer service. I could be having a bad day and being there for just a few minutes gets me in a better mood. Not to mention Alex always nails what I ask for in reference photos! :)

It wasn’t necessarily a bad mani pedi, except for the place just not being clean. Don’t bother making an appt here. I waited over an hour when I had made an appt. Luckily I was there with a friend to make the time go by faster during the wait, but if it was just me I probably wouldn’t have waited the hour past my appt. time.

Honestly the only place I like to go to. They are always so nice. They even stayed late to do my nails. Amazing service! Never got a bad set of nails from them!