Quick Facts About Top Secret Salon Rego Park
Strengths:
1. Skilled and Talented Hairdresser: The salon has a hairdresser named Albert who is highly praised by multiple customers for his excellent skills and ability to create amazing hair transformations. Customers are consistently pleased with the results he delivers, making him a key strength of the salon.
2. Excellent Customer Service: Many customers mention the courteous, knowledgeable, and helpful staff at the salon. This demonstrates that the salon prioritizes delivering exceptional customer service. The staff's professionalism and understanding contribute to a positive and welcoming atmosphere.
3. Wide Range of Services: The salon offers a variety of services including coloring, haircuts, highlights, trims, styles, color correction, ombre, and keratin treatments. This allows customers to have various options and cater to their specific hair needs.
4. Positive Word-of-Mouth: Several customers express their satisfaction and recommend the salon to their friends and family. Positive word-of-mouth is a valuable asset for any business and indicates that the salon has built a strong reputation among its clientele.
5. Hair Emergencies: The salon is mentioned to excel at fixing hair color mishaps. Customers appreciate the skills and knowledge of Albert and his team to correct and rescue their hair from bad color jobs. This expertise in color correction adds to the salon's strengths.
Weaknesses:
1. Limited Hair Services: One customer complaint suggests that the salon only accommodates those looking for dramatic changes in their hair and are willing to spend at least $600. This limitation may deter customers who are seeking more simple services like haircuts without any major changes.
2. Possible Exclusivity: The comment mentioning the requirement of having at least $600 in their pockets may indicate that the salon caters to a higher-end clientele. This exclusivity could potentially create a barrier for customers who cannot afford such prices, making the salon less accessible to a wider range of individuals.
3. Dependency on Specific Stylist: Multiple customers mention their loyalty and dependence on one specific hairstylist, Albert. While this speaks highly of Albert's skills and reputation, it also raises concerns about the salon's ability to maintain consistent quality if Albert were to leave or have a limited schedule. The reliance on one stylist could potentially impact the salon's operations.
4. Lack of Information on Other Staff: Although Albert receives praise, there is limited mention of the other stylists and staff members at the salon. It is unclear whether the same level of skill and expertise is present throughout the entire team. This lack of information about the other staff could be seen as a weakness as potential customers may want more assurance about the overall quality of service at the salon.
In conclusion, Top Secret Salon in Rego Park has several strengths including a skilled hairstylist, excellent customer service, a wide range of services, positive word-of-mouth, and expertise in color correction. However, the salon may face weaknesses such as limited hair services, possible exclusivity, dependency on specific stylists, and limited information on the other staff. Understanding these strengths and weaknesses can help customers make informed decisions about whether the salon aligns with their preferences and needs.
Best TL Reviews
They take only people for coloring, if you want only a haircut they will kick you out in a very bad manner. Nothing personal, but this place is for people doing dramatic changes with their outlook and have at least $ 600.00 in their pockets.
Hello everyone I know how I have been going to Top Secret for many years and Albert who is my hairdresser does a amazing g job doing my hair I’m very pleased with my hair every time he does my hair I feel like a new person
Thank you ????
Came in for a haircut, service was great from start to end . Definitely would be recommending this salon to friends and family ❤️
Albert my hairstylist, of at least 10+ years, is at this location on Tuesdays. He has a great sense of style and an eye for creating my best look. I like discussing the plan of services for my look and know what to expect. The assistants and staff are courteous, knowledgeable and helpful, great customer service. Many thanks.
Came across this place on a Google search and am so happy Albert was my stylist. I had partial Highlights, a trim and style. I'm definitely coming back on my next visit to NY.
Albert is amazing. I am very picky when it comes to cuts and don’t just cut my hair anywhere. Albert listened to everything I wanted and he understood the assignment! Incredible haircuts and styling!
Albert is the best! He rescued my hair from a horrible color job and really knows his stuff. Now he's the only person I'll go to!
Albert and his associates are amazing! Everyone was very professional and understanding. I came in with a terrible brassy at home color, having only been to a hair salon once in my life . I left with beautiful hair that was still healthy looking despite all the processing. I had a color correction, ombre,
and keratin treatment done on my hair. Very pleased with the results! I would go back again and would recommend to anyone.
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Top Secret Salon Rego Park Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
How to go there
Location
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