Nail Perfection Inc

+1 256-835-7577

1412 Golden Springs Rd, Anniston, AL 36207 United States of America

Open Today: -

Quick Facts About Nail Perfection Inc

Nail Perfection Inc has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the place, we will analyze the comments and highlight the key points.

Starting with the strengths, Angel receives high praise from a customer, who describes her as amazing and highly recommends her. The customer emphasizes Angel's friendliness and skill, noting that she provided the best service. This highlights the professionalism and customer service skills of the employees at Nail Perfection Inc. In addition, the husband and wife duo, Vincent and Angel, are praised for their hard work and dedication. They not only provide top-notch service and beautiful work, but also make their customers feel special and appreciated. This indicates that the owners prioritize creating a welcoming and pleasant atmosphere for their customers. The comment also mentions that the spa is lovely, adding to the overall positive experience.

Another positive comment mentions Vincent and his excellent work with solar nail French nails. The customer is in love with their nails and praises their resemblance to real nails. This showcases the skill and expertise of the technicians at Nail Perfection Inc in providing high-quality services.

The strengths identified so far include excellent service from employees like Angel and Vincent, a customer-oriented approach from the owners, a pleasant spa environment, and skilled technicians producing beautiful nail work.

Now let's address the weaknesses mentioned in the comments. One customer complains about a long wait time for a pedicure and manicure, and that the manicure was rushed, resulting in a poor quality finish. They highlight the presence of polish on their fingers and dust particles on their nails, creating bumps. This points to potential issues with time management and attention to detail at Nail Perfection Inc. Furthermore, the customer expresses dissatisfaction with the extra charge for using a debit card, especially considering the subpar manicure they received. This suggests that the salon may have pricing practices that some customers may find unfavorable.

A negative review sheds light on a disappointing pedicure experience. The customer claims that they did not receive the treatment they paid for, with minimal feet washing and scrubbing, hot towels falling off their legs, and itching due to leftover sugar rub. The customer also mentions a painful experience and neglect of their son's pedicure request. This negative review highlights issues with the quality and completeness of the pedicure service, as well as communication and customer satisfaction.

Another disgruntled customer expresses extreme dissatisfaction with the service received, stating that they will never return to Nail Perfection Inc. Unfortunately, the comment does not provide specific details about the unsatisfactory experience, leaving the specific weaknesses unclear.

To summarize, Nail Perfection Inc has strengths such as excellent service from employees like Angel and Vincent, a customer-oriented approach from the owners, and skilled technicians producing beautiful nail work. However, weaknesses include potential issues with time management, attention to detail, pricing practices, and inconsistency in pedicure service quality. It is important for the salon to address these weaknesses in order to improve overall customer satisfaction and maintain a strong reputation.

Best TL Reviews

Angel is amazing I 10/10 recommend her. She provided me with the best service. She’s super friendly and very good at what she does. Thank you so much for the great service.

Waited 2 hours pedicure and manicure. Pedicure was fine manicure looks horrible. It was rushed through there is polish on my fingers and dust particles all throughout the nails so they are bumpy. Charge 2.5% to use debit card so for $87 they should not have bumps in the polish.

I love this business. Husband and wife duo, Vincent and Angel, work hard to not only give top notch service and do beautiful work, but they also make their customers feel special and appreciated. The spa is lovely, the owners and employees are wonderful, and the work they do is beautiful!

Vincent was great. My solar nail French nails look like my real nails! I am so in love with them!!!!!

The service was great! Everyone was nice and professional. One of the tech was at home and decide to come in to do two full sets. Both of them stayed very late to finish our nails. We were treated like royalty at Nail Perfection. We were very pleased with the service and professionalism. We will definitely be coming back again.

I have been to this place many times befor today was the worst I paid for the number 2 pedi and didn't get it. I barely got any feet washed or scrubbed and the the hot towels was falling down my legs the sugar rub was still on my legs when I left they were itchy and the lotion barely applied. I waited over an hour and a half for that plus the older new lady had my toes hurting by the time I left I was so unsatisfied I was disappointed A pedi is supposed to be relaxing not painful and half done and my son was going to get a pedi with me like we normally get and he was over looked and not even asked after we signed in and I told the owner he was getting one too

I absolutely love this place!!! I have been going here for over a year, maybe 2...not sure, and I love the quality of service! My nails, and toes, always look great and the interaction is awesome. Vince is a character and welcomes you with his wonderful humor and kindness (as do all of his employees)! I will definitely keep going back! This ombre is my favorite...white with glitter and soft pink for color!

I brought my family here and was sooooo disgusted with the service. I will never come back here again.

These "washpots" were so uncaring. I've never seen a pedicure done like this before.