Kim’s Nails

+1 724-847-2318

240 Chippewa Town Center, Beaver Falls, PA 15010 United States of America

Open Today: -

Quick Facts About Kim’s Nails

Kim's Nails place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail below.

Strengths: 1. Customer service: Many customers praised the customer service at Kim's Nails place. They were happy with the friendly and accommodating staff. 2. Wide range of nail options: The salon offers a variety of nail options, which gives customers the opportunity to choose what they prefer. 3. Clean and professional environment: Customers appreciated the cleanliness and professionalism of the salon. 4. Skillful nail technician: Tina was praised for doing a great job on customers' nails. This indicates that the salon has talented staff. 5. Reasonable wait time: Despite not having an appointment, customers found the wait time to be reasonable and were able to get in for their service promptly.

Weaknesses: 1. Overcharging: One customer felt they were charged significantly more for a simple filling service compared to their previous experiences elsewhere. This suggests that the pricing might not be consistent or transparent. 2. Poor quality service: Several customers expressed dissatisfaction with the quality of their nail services. Issues mentioned range from uneven gel polish application, messy cuticles, and jagged edges. These negative experiences might indicate inconsistent service quality or lack of attention to detail. 3. Communication barriers: One customer mentioned a language barrier with their nail technician, leading to a lack of service and dissatisfaction. This highlights a potential weakness in effective communication between staff and customers. 4. Inexperienced technician: A customer had a bad experience during their nail fill, with the technician causing multiple cuticle nicks and not properly addressing lifting before filling the nails. This suggests a lack of skill or attention to detail from the specific technician involved. 5. Pricing inconsistencies: Another customer was surprised by the high prices for a fill and a pedicure. Pricing transparency and consistency are important factors for customer satisfaction, and the inconsistency in charges may leave customers feeling uncertain about the salon's pricing structure. 6. Short-lived polish: One customer mentioned that the polish started coming off just a week after the service. This indicates a potential issue with the durability or quality of the products used.

In conclusion, Kim's Nails place has strengths in terms of customer service, a wide range of nail options, cleanliness, and professionalism. However, weaknesses such as overcharging, poor quality service, communication barriers, inexperienced technicians, pricing inconsistencies, and short-lived polish can impact the overall customer experience. Addressing these weaknesses and focusing on improving service quality, communication, and pricing transparency would be crucial for the salon's success and customer satisfaction.

Best TL Reviews

I was so happy with there customer services. They offer so many nail options. I didn't have an appointment but they were able to get me in at a reasonable time. I would definitely make an appointment next time. Very happy and will definitely go back again.

Tina does a great job at doing my nails! Place is very clean and professional! I’ve never had any issues here. Will continue giving her my business ????

First time going to this place and definitely the last. I got just a filling with no color and charged me $35 when I usually pay $20, that's insanely way too much. And the guy got acrylic filling allll on my skin. Like really come on now. ????????????????????

Disappointed with my mani/pedi- the callus removal and gel polish- which I upgraded for- and cuticle removal job were subpar. (The massage was the one good point of the service.)I really needed my cuticles taken care of- which I requested. The gel polish is uneven and messy. The nail tech left a lot of polish around the cuticle and very jagged edges on the rest of the nail. I could’ve polish my nails myself better. Unfortunately the language barrier with my particular nail tech contributed to the lack of service I received. I will not be going back.

They did an excellent job! My 6yo and I walked in & got our 1st mani/pedis together before going on vacation. We had such an enjoyable experience. She got gel & I got powder dipped nails. I showed them a picture of what I had in mind and he ran with it. Very clean, friendly, patient and accommodating. Will definitely be returning!

I came here for a nail fill in a pinch and had a HORRIBLE experience! I almost asked the technician to stop twice because he nicked multiple cuticles until they bled. I also had to ask him to fix/file off the lifting on multiple nails before he filled them. Isn’t he supposed to do that as part of the fill?? The nails are multiple different lengths and shapes and look NOTHING like the shape I had prior to picking this awful salon.????‍♀️ Then he charged me $45. (I do have to mention he put two new tips on because I asked.) But $45 for what I ended up with is a joke.

I got a set of acrylic nails done by Kim and it was the best experience I've had with nails. I feel so good in the nails and can't wait for my fill!

I was surprised with prices. I was charged $49 for a fill & my friend was charged $45 for a pedicure. That's the first time a mani was more than a Pedi! I was happy with the staff & atmosphere. We had an appointment & did not have to wait 30 + minutes like some places, appointment or not. If prices are not posted somewhere when you walk in ANY nail salon, you have no idea what they are going to charge you. $49 too much, I will not pay that again, I still tipped but that is ridiculously high. One week later, the polish started coming off! What? Wow, not going back!