Quick Facts About Green Nails & Spa
Strengths:
1. Skilled nail technicians: The first comment praises the nail technician for doing an amazing job on both nails and eyebrows. This indicates that Green Nails & Spa has skilled technicians who are capable of delivering high-quality services.
2. Friendly and welcoming atmosphere: Multiple comments mention the friendly and welcoming staff. Customers appreciate the positive and comfortable environment provided by Green Nails & Spa, making their experience enjoyable.
3. Precise and professional service: One comment highlights the technicians' precision and professionalism. This suggests that the staff at Green Nails & Spa pay attention to detail and prioritize delivering professional services.
4. Affordable prices: A satisfied customer mentions that the prices at Green Nails & Spa are reasonable and affordable. This can be a significant advantage for attracting price-conscious customers.
5. Great conversation: The second comment mentions enjoyable conversations with the technicians. This indicates that the staff at Green Nails & Spa is friendly and engaging, making customers feel comfortable and creating a pleasant experience.
Weaknesses:
1. Inconsistent product quality: One negative review mentions that the gel started peeling the day after the service. This indicates that Green Nails & Spa may have inconsistencies in their product quality, which can be detrimental to customer satisfaction.
2. Impatient technicians: Another negative comment mentions that the technician assigned to an elderly customer was impatient, resulting in a less than great experience. This suggests that some technicians at Green Nails & Spa may lack patience or customer service skills.
3. Miscommunication due to language barriers: One comment mentions communication issues due to the language barrier. This suggests that not all staff members may speak fluent English, which can result in miscommunication and potentially affect the overall customer experience.
4. Unprofessional behavior: A negative reviewer mentions that the nail technician and pedicurist appeared rushed, were unappreciative of the tip, and spoke negatively about the customer in Vietnamese. This reflects unprofessional behavior and can deter customers from returning.
Overall, Green Nails & Spa has several strengths such as skilled technicians, a friendly atmosphere, professional service, and affordable prices. However, they need to address weaknesses such as inconsistent product quality, impatience from certain technicians, language barriers, and unprofessional behavior.
Best TL Reviews
Just got my nails done, I’m so beyond pleased. The woman I had Lana (i probably really messed her name up,sorry!!) so amazing I cannot express how happy I am with my nails. She also did my eyebrows and did the most amazing job. Highly recommend her! I will only be coming back for her!!
This is a beautiful establishment, but the quality of their product is horrible. The gel started peeling the next day. Although the tech I had was friendly the one my 86 year old grandmother had was very impatient. It was her very first pedicure ever and the woman made the experience less than great. I won't be returning and it's a shame because I live 5 minutes from here.
My wife and I have been coming here ever since the grand opening and we've received excellent service everytime. The folks are nice and percise when it comes to professionalism. We enjoy our time there along with some of the fun conversations with the technicians. Would definitely recommend!
I’ve used this nail salon for a while. I’m usually not a negative reviewer. However, today is different!
First of all, they told me when I made my appointment that my nail technician
( Mary ) that I have used from the beginning no longer worked there. She was clearly sitting there doing nails when I walked in today. Secondly, the guy ( Tim ) that done my nails today was extremely rough when I asked him to slow down a bit, he seem very rushed. He said “you slow down “. The nail technician that done my pedicure ( Helen ) was also very rushed and when I left her a $10 tip, she turned around like she was not satisfied. Either of them said thank you. They speak Vietnamese like any Americans don’t understand their language. I do understand Vietnamese and I clearly was saddened by them talking about me. I maybe only 1 customer. But they’ve lost my business !!
Alice and Lisa were AWESOME!!! the staff was friendly service was amazing made me feel so comfortable and the prices were affordable can’t complain at all will definitely go back
I go here regularly. Very relaxing. Awesome staff! Always a great job on my nails!
Excellent service. I've been twice and I will be back! They do great work and it's a great atmosphere!
The manicure and pedicure that I had were done with great enthusiasm and professionalism. The pedicure especially was very relaxing. However, not everyone speaks good English and it created some communication issues
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Green Nails & Spa Info
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Today
Opening Hours
Monday | 10:00 AM - 07:30 PM |
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Tuesday | 10:00 AM - 07:30 PM |
Wednesday | 10:00 AM - 07:30 PM |
Thursday | 10:00 AM - 07:30 PM |
Friday | 10:00 AM - 07:30 PM |
Saturday | 10:00 AM - 07:30 PM |
Sunday | 11:30 AM - 05:30 PM |
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