Quick Facts About Five Star Nail
Five Star Nail place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Long-term customer satisfaction: Tifany has been consistently providing excellent nail services for 5 years, which suggests that Five Star Nail place has built a loyal customer base.
2. Professionalism: The nail technicians are described as professional, suggesting that they conduct themselves in a manner that is expected and appreciated by customers.
3. Fast service: Multiple comments mention a relatively short wait time for both manicure and pedicure services, indicating that the establishment values efficiency and respects customers' time.
4. Good overall service: The nail techs are diligent in ensuring that customers are satisfied with their services and are able to provide massages, enhancing the overall experience.
5. Experienced nail technicians: Tiffany and Amy have been doing nails for over 20 years, indicating a high level of expertise and skill.
Weaknesses:
1. Inconsistent quality in pedicures: While the nail services are generally praised, there are complaints regarding pedicures. One comment suggests that the pedicures are not up to the same standard as the manicures, indicating a lack of consistency in the quality of their services.
2. Inadequate nail preparation: A comment mentions that during acrylic powder nails, the nail technicians do not file the nails well and do not allow enough time for the nails to dry properly. This suggests that the establishment may rush through the process, compromising the final outcome.
3. Communication issues: Some customers mention that the nail technicians speak negatively about clients in their native language. While it may not directly affect the service quality, it creates a sense of unprofessionalism and discomfort for those who do not understand the language.
4. Short-lived acrylic gel nails: One customer states that the acrylic gel used at Five Star Nail place is of poor quality, resulting in the nails popping off within a week. This indicates that the products being used may be subpar or improperly applied, leading to a shorter lifespan of the nails.
5. Pricing and value: One comment suggests that the services provided at Five Star Nail place are expensive, considering the quality of work being done. This indicates a potential mismatch between the pricing and the level of satisfaction customers receive.
In conclusion, Five Star Nail place has strengths in terms of long-term customer satisfaction, professionalism, fast service, good overall service, and experienced nail technicians. However, they also have weaknesses in inconsistent quality in pedicures, inadequate nail preparation, communication issues, short-lived acrylic gel nails, and potential discrepancies in pricing and value. It is important for the establishment to address these weaknesses to improve customer satisfaction and loyalty.
Best TL Reviews
Tifany always does my nails. Been going there for 5 years, love it. Always do dip powder manicure. Very professional. Can't say the same about pedicure. But your hands will always look good.
Relatively short wait time for manicure and pedicure service. Good service overall, nice massages. The nail techs are diligent about getting you done right, and getting you in and out.
This place is ok you don’t have to wait much but have people who do terrible job doing acrylics powder nails pedicure don’t file the nails good or won’t let you dry nails enough time have them speaking about costumers in their language not professional
Love to come here!! Tiffany and Amy been doing my nails 20 plus years!!
the best day to visit the establishment on Mondays I highly recommend it!
Always busy. Only like one person's work. Every time I went, the acrylic gel is very cheap, so a new full set lasted 1 week and popped off. Lina's lasted almost 3! Shes the best
Very expensive for the bad work they do, 2 days later your nail get brake besides you have to remaind rhem to glue it well, clean the under nail for the new manicure. Also they speak bad about the clients in their language
I had a phenomenal pedicure by Claire and my gel manicure was done by Hua. Both ladies did an excellent job and were conversational. Thanks so much ladies!
Place Pictures
Five Star Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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