Quick Facts About Tight Fades Barber
Tight Fades Barber place seems to have both strengths and weaknesses based on the comments provided. Let's analyze each aspect in more detail.
Starting with the strengths, one recurring comment is the friendly atmosphere and the skill of the barbers. Multiple customers have mentioned that the barbers at Tight Fades provide the best haircuts in town. This consistency in quality indicates their expertise and professionalism. Additionally, the reasonable prices are praised, as they offer value for the money spent. The spacious environment also adds to the overall positive experience, allowing customers to feel comfortable during their visit.
Moving on to the weaknesses, the primary issue highlighted in the comments is the lack of communication through phone calls. One customer expressed frustration over calling for an appointment and not receiving an answer. This could be seen as a weakness in their customer service, as efficient communication is crucial for scheduling appointments and addressing customer inquiries.
Another comment touches on the customer service experience within the shop. Although the haircut was good, the reviewer felt that the barber lacked friendliness, welcoming behavior, and professionalism. Customer service plays a significant role in overall customer satisfaction, and any shortcomings in this aspect can negatively impact the overall experience.
Furthermore, one customer encountered an unpleasant experience upon entering the shop due to the smell of marijuana. This not only raises concerns over the barbers engaging in illegal substances but also creates an uncomfortable environment for customers, especially those with children. The strong odor of marijuana also suggests a lack of cleanliness, potentially reflecting poorly on the professionalism and integrity of the establishment.
Another dissatisfied customer expressed disappointment when appointments were not honored. Despite making an appointment, the shop was closed when they arrived. This lack of respect for customer appointments displays a disregard for customer time and loyalty, ultimately leading to frustration and a negative perception of the establishment.
Lastly, one positive aspect mentioned by a customer is their inclusiveness. As a mother, this individual felt welcome and comfortable in the barbershop, which is a strength for the establishment. Many barbershops tend to cater more to a male clientele, so creating an inclusive environment can be seen as an advantage in attracting diverse customers.
In conclusion, Tight Fades Barber place has strengths in providing great haircuts, a friendly atmosphere, reasonable prices, and a spacious environment. However, they face weaknesses in the areas of phone communication, customer service, cleanliness, honoring appointments, and the presence of a strong marijuana odor. Addressing these weaknesses could further enhance the overall experience and reputation of Tight Fades Barber place.
Best TL Reviews
My husband and son have been going here since we moved in the area years ago! Great friendly atmosphere and best cuts in town! Hands down the best in the area! Prices are reasonable and place is spacious.
Called but no answer. Very good barbers there. Just can't call to make an appointment. They don't answer
I'm conflicted writing this review because I liked the haircut and think he did a great job paying attention to detail, but his customer service was seriously lacking. I expect the person cutting my hair to be friendly, welcoming, and professional and he was not any of those things. I would probably go back again, however. If I have a better experience I will change my rating but as it stands now it was an uncomfortable experience
I walked in to get my son a haircut. I was first welcomed by the pleasant scent of marijuana. I was told by one barber they were booked up (although there was no one there). Another barber directed me to an app to book his 3:00 time slot (again, no one was there). I guess they have breaks in between to light it up. My son takes priority over drugs. #notmybarber
Guys are cool, fun, chill, Puerto Rican mastermind artists. Their barber skills are great.
Went 4 times, finally set an appointment and when I went to my appointment at 4p.m. the next day all doors were locked and they left me hanging. Went across the street to the salon. I was hoping for the straight razor hot foam shave but they blew me off several times and didn't care about setting me up for an actual appointment and then not being open at the time they had appointed to me to show up. Lack of respect to their potential loyal customer. Just sad..
This place is a joke. I honestly don't know how they are still even open. Very strong odor or marijuana as soon as you walk in the door. So strong I felt high for the very few minutes that I was there. Very disturbing considered there were several children sitting inside the shop.
I have taken my son here for over a year now. My son refuses to go anywhere else. We moved an hour away and I drive back to Tight fades to have my sons hair done. The brothers are all amazing. I have been in other barber shops and felt out of place as a mom never felt that way here.
Tight Fades Barber Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 05:15 PM |
|---|---|
| Tuesday | 09:00 AM - 05:15 PM |
| Wednesday | 09:00 AM - 05:15 PM |
| Thursday | 09:00 AM - 05:15 PM |
| Friday | 09:00 AM - 05:15 PM |
| Saturday | 09:00 AM - 05:15 PM |
| Sunday | Closed |
How to go there
Location
Places