Fancy Nails

+1 763-295-5016

9321 Cedar St, Monticello, MN 55362 United States of America

Open Today: -

Quick Facts About Fancy Nails

Fancy Nails Place, based on the comments provided, seems to have a mix of both strengths and weaknesses. Let's analyze each aspect in detail.

Strengths:

1. Talented and Skilled Staff: According to one customer, the staff at Fancy Nails Place is amazing at their job and very talented. They are capable of delivering beautiful results, making it one of the commenter's favorite nail places so far. Their skill and talent can be a significant strength for the salon.

2. Friendly and Comfortable Environment: The comment also highlights the nice and funny personalities of the staff, which makes customers feel comfortable during their visit. Providing a warm and welcoming atmosphere is crucial for customer satisfaction, and Fancy Nails Place seems to excel in this aspect.

3. Patience and Gentleness: Another customer mentions that the staff members were patient and gentle during the service. This quality can be essential, especially for customers who may have sensitive nails or are anxious about the process. The salon's ability to prioritize customer comfort and satisfaction is a strength that can set them apart.

4. Quality Manicure and Pedicure: One customer states that the woman at Fancy Nails Place gives a good manicure and pedicure. Quality service is crucial for any nail salon, as customers expect their nails to turn out nice and professionally done. The positive feedback regarding the manicure and pedicure services is a definite strength for the salon.

5. Precise Shaping and Filing: A customer who received a fresh set of acrylic nails with gel polish mentioned that the technician, Andy, was patient, precise, and very detailed in shaping and filing the nails. This attention to detail demonstrates the salon's commitment to delivering a high standard of service, which can be a strength in attracting and retaining customers.

Weaknesses:

1. Unprofessional and Inexperienced Staff: One customer expresses dissatisfaction with their experience, stating that the staff showed no knowledge of doing nails and provided an unprofessional service. This criticism reflects poorly on the salon's expertise and training, highlighting a potential weakness in staff competence.

2. Rushed and Poorly Executed Service: The same customer complains about a rushed pedicure and poorly shaped and filed nails. The acrylic nails were overlapping the cuticle, indicating a lack of attention to detail and precision during the service. This weakness in execution can undermine customer satisfaction and deter potential customers.

3. Rudeness and Inconsistency: Another commenter mentions that both the man and woman who work at the salon are rude, except for the woman who provides a good manicure and pedicure. Inconsistent customer service, especially when it comes to being rude, can negatively impact the overall experience and leave customers feeling dissatisfied.

4. Cleanliness and Hygiene Issues: A customer noticed that the station and tools at Fancy Nails Place were not clean. Additionally, another customer reported developing a bacterial nail infection after visiting the salon. These cleanliness and hygiene concerns are severe weaknesses for any nail salon, as they can affect customer health and safety.

5. Lack of Communication: One customer mentions a lack of conversation between the staff members and themselves during their visit. Although this may not be a significant concern for all customers, some may appreciate friendly and engaging staff members who can make the experience more enjoyable.

Overall, Fancy Nails Place demonstrates strengths in terms of talented and friendly staff, quality nail services, and attention to detail. However, weaknesses in professionalism, execution, rudeness, cleanliness, and hygiene are significant areas for improvement. By addressing these weaknesses, the salon can enhance customer satisfaction, improve its reputation, and attract a larger clientele.

Best TL Reviews

They are amazing at there job and very talented. Nice people who are funny and make you feel comfortable. The nails turned out amazing and might be one of my favorite nail places so far. They were very patient and gentle. I would recommend them they are absolutely amazing. Me and my stepmom are coming back her!

My experience has been very unprofessional and with no knowledge of doing nails. Cold water pedicure that was rushed but, most upsetting was my nails. The gentleman who did my nails gave me a full set that was not shaped or filed correctly I'm very rushed. The acrylic was overlapping my my cuticle. I asked him if he could please shape the nails to my finger, in which he did not like yet made me very uncomfortable while doing so. He proceeded to file (not shape) for 2 seconds each nail then stop.He did not shape the nail to begin with nor file it correctly so it was overlapping and bulging very unevenly. He knew he did a poor job but would never admit to it then when the girls looks they didn't say very much only that it's because of how I wanted them shaped. He made me feel very uncomfortable. I never got angry I never got loud I just simply asked him to please make the nail to fit my finger. Looking at them they look like press on nails. I now have to pay another shop to fix my fingernails- I will never go back there again. $70 down the drain- Another $50+ to fix them!

1 woman and 1 man that work here. Both are rude but at least the woman gives a good mani/pedi. Today the man did my nails. He cut them so short! I could have shaped them better if I used my teeth. They are jagged and he gave me hang nails. The part of the nail just below the cuticle is still there. My cuticles are trashed. He lotions my hands below the wrist for about 30 seconds, and did not touch my arms. I didn't have my glasses so I couldn't tell just how badly they look until I got home. I never would have paid him if I saw them before I left, which was my fault. This place sucks!

I visited this nail salon a couple months ago. I got a full set of acrylic nails. The station wasn't the cleanest & neither were the tools being used. I had my nails for a month when I noticed dark spots developing under the nail polish. I wasn't sure what it was until I took off one of the nails & discovered a dark blue green spots on my actual nails. THIS IS A BACTERIAL NAIL INFECTION!!! PLEASE for your customer's sake clean things properly!! I DON'T recommend this nail salon. (Photos of the horror on my profile)

I went in with my young daughter. I typically go to the Mall in St. Cloud but decided to try here. Hands down my favorite nails I've had done in a very long time. Thank you!

I’ve been to my fair share of local nail salons and i haven’t been happy with my nails in a long time. I went in for a fill and Andy did such a good job. He was gentle and quick. the gel is even and they turned out exactly how i wanted. Def found my new nail place:)

Me and my friends nails came out nice we were happy with them. The low rating is for the way we were treated. Nicer customer service would go along way !!!

I went in after having my acrylics done at a different salon (Fantasy nails in Elk River) and my nails were terrible and I paid $58 for a full set with gel polish. Andy at Fancy nails removed the full set and gave me a fresh set of acrylics with gel polish and they look amazing. He was patient, precise, and very detailed on the shaping and filing of my nails. I was only charged $45 and will definitely be going back. My only complaint is that he and the other woman did not converse much of the duration that I was there. Overall a good experience though with fair cost.