Nail Angel

+1 770-323-7223

3043 Panola Rd, Stonecrest, GA 30038 United States of America

Open Today: -

Quick Facts About Nail Angel

Nail Angel Place is a nail salon with a mix of positive and negative reviews from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.

One of the main weaknesses highlighted by customers is the lack of skilled technicians. One customer recounts their experience of getting their toes done and states that the salon managed to mess it up. Another customer mentions that a technician broke one of their real nails while attempting to remove a design, and instead of taking responsibility, the technician redirected the customer to another technician without offering any compensation. These comments indicate that the salon may have issues with training and ensuring the quality of their services. These incidents can significantly impact the salon's reputation and customer retention.

Additionally, customers have complained about the wait times at Nail Angel Place. One customer specifically mentions waiting for two hours to get their nails fixed. This indicates that the salon may struggle with effectively managing their appointments and providing timely service to their customers. Long wait times can be frustrating for customers and may deter them from returning in the future.

Another weakness that customers have pointed out is the poor customer service provided by the salon. One customer mentions that the staff locked the door before closing time, even though they were planning to visit the salon. This kind of behavior can leave customers feeling unwelcome and unappreciated. In addition, the customer mentions that this incident was not an isolated one, as they had stopped coming to the salon years ago due to similar treatment. Poor customer service can significantly impact the reputation of the salon and lead to a loss of customers.

Despite the weaknesses mentioned above, there are also some strengths of Nail Angel Place. Several customers have praised the salon for the quality of their services. Customers have specifically mentioned that the salon does a great job with nails, pedicures, eyebrows, and waxing. These positive comments indicate that there are skilled technicians at the salon who can provide excellent services.

The attention to detail and gentleness of the technicians have also been highlighted as strengths. One customer mentions that they are particular about who does their nails and that the salon was able to provide a gentle and precise service without any nicks or cuts. This indicates that the salon has technicians who are capable of providing a meticulous and careful service.

Furthermore, customers have also appreciated the affordable prices offered by the salon. One customer mentions getting a gel pedicure, eyebrow, and lip waxing for $50, which they found to be reasonable. This indicates that Nail Angel Place may offer competitive pricing, which can attract price-conscious customers.

In conclusion, Nail Angel Place has both strengths and weaknesses based on customer feedback. The salon has skilled technicians who provide high-quality services and pay attention to detail. However, they also seem to have issues with unskilled technicians, long wait times, and poor customer service. Addressing these weaknesses can significantly improve the salon's reputation and customer satisfaction.

Best TL Reviews

I came here twice before. The first time to do my toes and they managed to messed that up. I came back again to get a filling for my real nails. Instead of the man Tony, stating he didn’t know how to take off the design on me nails he broke one of my real nails. He then said I can’t do it you have to wait for the other girl after he broke it. He didn’t even suggest giving me a free nail to replace the one he broke. I had to ask for one. Never again!

Acrylic ALL the way to my cuticle without me asking 10/10 definitely would recommend

This is the worst shop I have ever been to in my life!!! I would never recommend anyone to this shop. I paid for SnS and they were horrible!!! I’m waited 2 hours to get my nails fixed !!! I would send my worst enemy here!!!

If i could give them zero stars i would. My mom wanted to get her nails done for mothers day my mom looked up the time to make sure they were open. She always comes here to get manicure amd pedicures. As soon as we are walking towards the door the lady walks towards the door and locks it. It was not where near 6 yet! They looked at us smiled and made a cross signal with her arms. My mom was baffled. This is exactly why i stopped coming years ago i came to get my moms feet done and this is how they treat a regular customer(my mother) she said she will never come back. Customer service does not exist at this nail salon!u

I love this place! Gwen does an AWESOME job with eyebrows and nails. Tony also does an amazing job with nails. LuAnn is the BEST when it comes to pedicures. I have been a faithful customer for years and always walk away satisfied! The staff is AWESOME!!

First time as a customer. I got my nails feet and eyebrows done. Very nice and they took their time at providing great service

I'm very particular about who does my nails...so many nail techs are rough and I hate when my cuticles and fingers get nicked by the electric file..BUT this place gets all the glory. I didn't have to wait forever AND Tony is always extremely gentle. No nicks, no cuts, no bleeding like I usually experience at other salons. And he didn't nickle and dime me...he listened to what I wanted and he suggested a cheaper service that achieved my same result with a quality appearance. Thinking this is my new nail home!

I went there to get my pedicure and waxing and had an amazing time. They did a great job. Very professional and courteous. And their prices are right up my alley. 50 bucks for gel pedicure, eyebrow and lip waxing. Definitely will be back.