Galaxy Nail

+1 319-390-1111

359 Vinton Rd NW, Cedar Rapids, IA 52405 United States of America

Open Today: -

Quick Facts About Galaxy Nail

Galaxy Nail Place has received mostly positive comments, indicating several strengths that the nail salon possesses. These strengths include their cleanliness and organization, accommodating multiple customers at a time, friendly and inviting atmosphere, and excellent nail services. Additionally, the attention to detail and professionalism exhibited by the technicians are also mentioned as a positive aspect of the salon.

One of the most mentioned strengths of Galaxy Nail Place is its cleanliness and organization. Commenters have consistently highlighted the salon's cleanliness, which is an important factor for many customers when choosing a salon. The positive impression of cleanliness builds trust and indicates that the salon takes proper hygiene measures. Additionally, the commenters appreciate the organization of Galaxy Nail Place, which contributes to a smooth and efficient experience for customers.

The salon's ability to accommodate multiple customers at a time is another noted strength. Commenters mention that they were able to bring companions and all be seated near each other. This flexibility creates convenience for customers, especially those who prefer to have nail services done in the company of friends or family. The ability to accommodate multiple customers at once also implies a sufficient number of trained staff members, which is essential for quick and efficient service.

Commenters also praise the friendly and inviting atmosphere of Galaxy Nail Place. They mention that the staff is polite, welcoming, and makes customers feel comfortable. This positive atmosphere contributes to a pleasant overall experience for customers, making them more likely to return and recommend the salon to others. The friendliness of the staff also indicates good customer service, which is an important quality in the nail salon industry.

Another major strength of Galaxy Nail Place is their high-quality nail services. Several commenters mention that they were extremely satisfied with the pedicures and manicures they received. The technicians are described as detail-oriented, professional, and skilled. This indicates that the salon employs well-trained and experienced staff members who are capable of delivering exceptional nail services. The positive comments also indicate that the nail technicians take the time to ensure that customers are satisfied with their nails throughout the process.

However, despite these strengths, there are a few weaknesses identified in the comments. One recurring issue is understaffing, especially during busy periods. One commenter mentioned that although they had made an appointment, the salon still seemed understaffed, resulting in a longer wait time. Another commenter also mentioned a similar issue, stating that their appointment was not honored, causing inconvenience. Both comments suggest that the salon might struggle with managing their appointments and staffing levels during peak times. The salon could benefit from reviewing their staffing schedules to better accommodate customers and prevent dissatisfaction.

Another weakness mentioned is related to a negative experience with a specific technician or service. One commenter expressed disappointment with the quality of their nails, stating that they looked thick and of poor quality. This negative experience could be a result of a mismatch between the customer's expectations and the technician's skills or a possible issue with the products used. However, it is worth noting that this is only one negative comment among several positive ones, indicating that it might be more of an isolated incident rather than a consistent issue.

In conclusion, Galaxy Nail Place has several strengths, including cleanliness, organization, accommodating multiple customers, friendly atmosphere, and high-quality nail services. These strengths contribute to a positive overall customer experience. However, there are some weaknesses identified, such as understaffing during peak times and occasional negative experiences with specific technicians. By addressing these weaknesses, Galaxy Nail Place could further enhance its reputation and customer satisfaction.

Best TL Reviews

My husband delivers mail to this nail salon some times and told me they were always really nice and inviting and looked really clean and organized. When my daughter, friend and I wanted to get pedicures we decided to go there and we were NOT disappointed at all. They were not only immediately able to accommodate all 3 of us at a time all next to each other but they were also so nice so clean and organized! It was not only the best experience I’ve had out of any place here in Cedar Rapids but also the pedi I received was THE BEST IVE EVER HAD, BY FAR!!! My friend said the same thing. All of our nails were absolutely beautiful and perfect, 2 weeks out now and they still look amazing!!!!

100000% recommend!

Tony did my nails (dip) and did an impeccable job. Very detail oriented with the shape was quick and overall just great. I didn't get the woman's name who did my pedicure, but she also did a very nice job. Very pleased!

Great service for me and my bridesmaids! We were offered water, pop, or coffee and the nails turned out great. The one issue was that I made an appointment for 9 well in advance and it still seemed like they were a bit understaffed, so if you have a big group just make sure to budget more time than you think you’d need — ours took nearly 3 hours.

The best and only place I go to get my nails done they always do an amazing job and make you feel welcome

Very satisfied with my nails and the service that I received at Galaxy Nails. Kp was very friendly and professional and the nail tech that did my nails was very detailed oriented and made sure that I liked my nails every step of the way. I will definitely be back.

The worst nails I’ve ever gotten! The saddest part is that they’re so pricey i paid $145 for a pedi and mani She tried but it was terribly done so I instead told her I just wanted them plane They look super thick and poor quality ever since they change owners things are not the same anymore Don’t spend your money there they used to see me every 2 weeks as of today i will stop going there it is very rude when you say you not happy as customer and the owner start speaking a different language so you don’t understand never again

Twice I have called this business and ask them if they have availability to do my nails and they’ve said yes. Given me a time and then bail on doing my nails. I live 18 minutes away from the business. I called and asked for a full set and they told me 3pm. I get there at 3:02 and they told me the person waited for me and left. 2 minutes mind you I’m in the parking lot. Another time they told me to come at 4 after calling. Got there, they put foils on my nails to soak off and then after sitting with acetone on my nails for an hour, I was told they wouldn’t have time to do my nails today and to come back the next day. I will no longer visit this salon.

I went here to get my nails done after Fancy Nails did a horrible job. The lady who did my nails was AMAZING. She made them perfectly symmetrical and the design was just what I wanted. No snags or rough spots. She was very meticulous and made sure I knew what the price would be before she started them. I have never been this happy with my nails 10/10 recommend.