Quick Facts About My Nails & Spa
My Nails & Spa place has received a mix of positive and negative comments, providing insights into both their strengths and weaknesses. In this explanation, I will analyze the comments to identify the strengths and weaknesses.
One strength highlighted in the comments is the quality of their dip manicure. One customer mentions that they usually have issues with the color not matching what they picked, but at My Nails & Spa place, the color matched perfectly. This suggests that the staff pay attention to detail and have skill in achieving the desired results for customers. Another strength mentioned is the gentleness of the staff. The customer appreciates that they did not experience any burns or cuts during the service. This shows that the staff prioritize the comfort and safety of their customers.
Additionally, the friendliness and helpfulness of the staff is highlighted in a comment. The customer mentions that Maria, one of the staff members, does an excellent job with their nails and takes her time to ensure they look good. This suggests that the staff are attentive and dedicated, providing personalized service to meet the needs of each customer.
Reasonable prices are also mentioned as a strength. A customer states that the salon has reasonable prices, indicating that their services are affordable and competitive in the market. This can attract customers who are looking for quality service at a reasonable price.
Now let's move on to the weaknesses identified in the comments. One major issue is the inconsistency in the quality of services. A customer mentions that they have been to the salon before and had good experiences, but on their recent visit, they had a bad experience. The customer specifically mentions that the French tips were not measured for evenness and the acrylic was not filed down evenly. This inconsistency suggests a lack of attention to detail and quality control.
Another weakness mentioned is the hygiene of the salon. One customer comments that the tools are only sprayed with alcohol and wiped with a paper towel, including the same towel used on their fingers. This raises concerns about the cleanliness and sterilization practices in the salon. In a salon environment, proper hygiene and sanitization are crucial to prevent the spread of infections and maintain customer trust.
Inconsistency in pricing and service is also mentioned as a weakness. One customer comments that they were charged $30 for a manicure even though the salon advertised $15 manicures at the front desk. This inconsistency in pricing can lead to customer dissatisfaction and confusion. Additionally, the customer mentions that the service was rushed and finished in under 20 minutes. This indicates a lack of attention to detail and dedicates to providing a thorough and satisfactory service to customers.
One customer shares a particularly negative experience, where their nails lifted and popped off just 4 days after getting a full set. This indicates poor quality of the products and techniques used by the salon. The customer expresses dissatisfaction, mentioning that they have been getting their nails done for years and never experienced this before. This suggests a lack of skill and expertise in providing long-lasting and durable nail services.
In summary, My Nails & Spa place has strengths in providing excellent dip manicures, being gentle with customers' nails, and offering reasonable prices. However, they have weaknesses in consistency, attention to detail, hygiene practices, and the quality of their nail services. Addressing these weaknesses can help the salon improve customer satisfaction and maintain a good reputation in the industry.
Best TL Reviews
Went to a nail Solon a day prior to coming here and the gel came off a hour later. Came here for dip which I usually get and I’m in love! Usually when I get dip it doesn’t look like the color that I picked out but it did at this place and I’m so happy with how they did! Another plus was how gentle they were with my nails I always get burned and I didn’t get burned once or cut at all! Amazing! 100%will be coming back!
they’re always super nice when i come in and always does what i ask for but today i loved my nails more than anything tony really did an amazing job
I came in for a gel pedicure and a full set. My pedicure was decent but my nails were cut so low that they were left sore. My issue really comes in with my full set. I asked for French tips. The tips were not measured on each hand to make sure all nails were even. The acrylic was not filed down evenly. When the person painted the French tip they were very visibly uneven. And he chose to keep going like they weren’t. I’ve been getting my nails done for years and this is my FIRST bad experience at any nail shop I have ever been to. The French top was so bad that I had him redo them and just paint the entire nail one solid color. This is sad because I’ve been here before and my nails were done very well but today was not a great example of their work.
New to the area.. 1st time here and asked for a full set and some pretty detailed nail art for Valentine’s Day. My tech was up for the challenge. My nails came out great and it didn’t take forever. Will definitely be my go to salon.
The manicure cost $30 even though they were advertising $15 manicures at their front desk. The service was rushed being finished in under 20 minutes. The older lady who painted my nails kept insisting on getting tips which I said no to repeatedly. The polish started chipping the same day. And now has chipped on nearly all fingers. I was also not thrilled with the hygiene of the salon. They just spray tools with alcohol and wipe them with a paper towel, the same paper towel they used on my fingers this defeating the purpose of the alcohol.
The staff there are very friendly and helpful and they do great service especially Maria she does an excellent job when it comes to my nails takes her time and makes sure the nails look good. They have reasonable prices.
I would highly recommend them.
Will never go here again! I got a fresh full set. $100 dollars and 4 days later, 7 of my nails lifted and popped clean off. I just popped the others off easily. Was out the country on vacation, did no heavy lifting, cleaning or nothing…so there was absolutely no reason it should have did this! I’ve never experienced this before, and I’ve been getting my nails done for years. Just Horrible! Bad quality.
Maria is so amazing and I’m so happy with my nails!!! She doesn’t push the Gels and does exactly what you want and was just so great!! Will definitely recommend the salon, which is just so clean and friendly, and will be following up with Maria!!! Finally a salon that listens to the customer!!!
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My Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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