Quick Facts About Royalty Hair barbershop
Strengths:
1. Great energy and conversation: Many of the comments mention the positive energy and great conversations they had at Royalty Hair barbershop. This suggests that the barbers and staff create a welcoming and engaging atmosphere for their customers.
2. Excellent haircuts: Multiple comments mention the great haircuts they received at Royalty Hair. This indicates that the barbers are skilled and talented in their craft, providing high-quality haircuts to their customers.
3. Friendly and pleasant environment: Customers appreciate the friendly and pleasant atmosphere at the barbershop. This indicates that the staff creates a warm and welcoming environment for their customers, making them feel comfortable and at ease during their visit.
4. Accommodating to children: One comment specifically mentions that the customer's son loves getting his hair cut at the barbershop. This indicates that the barbers are able to work well with children, ensuring a positive experience for young customers.
5. Online appointment booking: One comment mentions that they made an online appointment with the barbershop. This suggests that Royalty Hair barbershop has a convenient online booking system in place, allowing customers to easily schedule their appointments in advance.
Weaknesses:
1. Lack of punctuality: Several comments mention instances where the barbers or staff were not available or late for scheduled appointments. This indicates a lack of punctuality and respect for the customers' time, which can be frustrating for customers who have made time out of their schedule for their appointment.
2. Inconsistent communication: In one comment, a customer mentions calling and not receiving an answer or a call back. This suggests a lack of consistent communication, which can lead to confusion and frustration for customers who are trying to reach the barbershop.
3. Unprofessional behavior: One comment mentions that the barber asked the customer to come back the next day after having driven a long distance. This suggests unprofessional behavior and a lack of consideration for the customer's time and effort.
4. Overbooking and long wait times: One comment mentions that the customer had to wait for two hours despite having made an appointment. This indicates a problem with overbooking or mismanagement of appointments, leading to long wait times for customers.
5. Inconsistency in service: While many comments mention positive experiences and satisfaction with the service received at Royalty Hair, there is one comment that mentions dissatisfaction with the service. Although this seems to be an isolated incident, it still highlights a potential inconsistency in the quality of service provided.
In conclusion, Royalty Hair barbershop has several strengths, including great energy, excellent haircuts, a friendly environment, and accommodation for children. However, there are also weaknesses, such as lack of punctuality, inconsistent communication, unprofessional behavior, overbooking, and potential inconsistency in service. It is important for the barbershop to address these weaknesses to ensure a consistently positive experience for all customers.
Best TL Reviews
Great energy, great conversation. Great hair cut. I’ll be back again
Great Haircut. Great Customer Service. I'll Be Back!!!!
First ever visit,, and excellent cut by my man mr havoc.. liked it very much sir.. very friendly.. pleasant, clean .. will go back
My son love getting his hair cut here
I had an appointment and waited four days to get my son’s dreads touched up. She wasn’t there for the appointment time so I left after 15 mins. I even called and got no answer. Nor did I get a call back. Horrible!! No respect for the customers time.
She needs to know how business works. I called to see if I can get an appointment and she told me she's free the whole day. I drove allll the way like 30 mins and when I entered she was like "oh I just wanted to see the texture and your locs size now you can come back tomorrow " I was so passed but I just left because I didn't want any problem.
Made an online appointment with them I showed up on time, the barber told me that you don’t have an appointment with me and I had to wait 2 hours to get my hair cut done.
Not happy with their service too.
Avoid going to this place
I went and got my locs done today for the first time and I love them! She even did me a style and put in hair accessories. I would definitely recommend her!
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Royalty Hair barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 10:00 PM |
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| Tuesday | 08:00 AM - 10:00 PM |
| Wednesday | 08:00 AM - 10:00 PM |
| Thursday | 08:00 AM - 10:00 PM |
| Friday | 08:00 AM - 10:00 PM |
| Saturday | 08:00 AM - 10:00 PM |
| Sunday | Closed |
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