Quick Facts About Angel Nails
Strengths:
1. Excellent customer service: Many customers mentioned how friendly and helpful the staff at Angel Nails Place were. The employees went out of their way to ensure satisfaction, taking the time to understand customer preferences and provide recommendations. They also accommodated walk-ins and prioritized customers with appointments.
2. Quality work: Multiple customers were impressed with the quality of their nails. They mentioned that the nails looked and felt great, without any finger ouches or burning sensations during filing. Some customers mentioned that they had been to the salon multiple times and were consistently satisfied with the results.
3. Prompt service: Customers appreciated that Angel Nails Place was efficient and got them in right away, even without an appointment. This quick service helped them save time and made the overall experience more convenient.
4. Flexibility and creativity: The salon staff showed flexibility when a customer changed their nail design in the middle of the session. They accommodated the request and maintained a positive attitude throughout. Additionally, one customer mentioned that the salon used color-changing polish, which added a unique and fun element to their nail treatment.
Weaknesses:
1. Inconsistent service: One customer had a negative experience where they had to wait for a long time, despite having an appointment. They also noted that the technician who attended to them was on their phone throughout the session and caused injury without acknowledging it. This suggests that there might be inconsistencies in service quality and professionalism at the salon.
2. Sanitation concerns: The same customer who had a negative experience mentioned that the salon did not sanitize tools between customers and used dirty tools on multiple clients. Additionally, dogs and a bird were present in the back room, which could compromise the cleanliness and hygiene of the salon.
3. Pricing inconsistency: A customer complained about being charged a different price each time they visited the salon. This lack of consistency in pricing can be frustrating for customers and may deter them from returning.
4. Rough treatment: One customer mentioned that the technician was rough on their nails and cuticles, resulting in cuts and burns. This suggests that not all employees at Angel Nails Place provide a gentle and comfortable experience for customers.
5. Unprofessional behavior: Another customer mentioned that the owner yelled at the staff in front of everyone, which can create an uncomfortable environment for both employees and customers. Additionally, when the same customer expressed dissatisfaction with their nails and being cut multiple times, they felt dismissed and received rude treatment from the owner.
In conclusion, Angel Nails Place has several strengths, including excellent customer service, quality work, prompt service, and flexibility. However, there are also weaknesses that need to be addressed, such as inconsistent service, sanitation concerns, pricing inconsistency, rough treatment, and unprofessional behavior. These weaknesses can negatively impact the customer experience and satisfaction.
Best TL Reviews
I absolutely love my nails. This was my first time getting my nails done and I loved it. The guy that did my nails made sure I was happy with my nails and even helped me pick the colors to make sure they didn't blend together. They got me and my friend in immediately and we didn't have an appointment. Wasn't super happy with the length but that's on me. Either way I left happy with how it turned out. Everyone was so sweet. I will definitely go back in the future.
Today was definitely not the first time I've been here but the first review I will do. I had called made an appointment for 12:40pm and got there early, they got me in before my appointment. The guy that did my nails was amazing and even didn't judge for me wanting a Halloween design lol. In previous visits here my nails are always beautiful and they even allowed my 6 year old nephew to get a pedicure and soak his feet which he absolutely loved. We will definitely continue coming back here! Thank you all so much ❤️
Wonderful place.
Best in the area. Have been here 2 times
Was extremely satisfied, nails look and feel great. NO finger ouches as he didn't rush either time. NO BURNING WHEN THEY FILE with the gun. Just quality work.
Past time I had to have the works. This time was a fill. They are a nice group of people and provide great nails. Highly recommend.
Also just love this color changing polish!
I didn’t have an appointment and they got me in right away! They soaked my nails and cut my cuticles and a lot of salons around here don’t! I had an older lady do my nails and she kept asking if I was okay and if I liked them! She was great and I am sad I didn’t ask for her name???? I will be back!
Just got my nails done here and they did such a good job! I am so impressed and would recommend. The people were super nice and they got me in right away. Overall super happy :)
I should have walked out the moment I walked in but I gave them the benefit of the doubt…. Not only did I wait an hour and some while they helped others first who did not have an appointment but the man who finally got to me was on his phone the entire time. He cut me with the dremel and made me bleed. I let him know that I was bleeding, he continued and said nothing. Cut me again and did nothing. They had dogs and a bird in the back room, were using dirty tools on multiple clients and did not sanitize in between. The owner was yelling at the staff in front of everyone. When I asked to speak to someone about my nails and being cut multiple times the woman rolled her eyes and said “you’ll be ok”, then the owner came over. Looked at my nails and rudely said give her $5 off. Absolutely disgusting environment and even more disgusting professionalism. Will not be returning and will be filing a complaint with the state.
I went in and asked for one design and in the middle of her doing my nails I completely changed my mind and she did the new design, I also have really tense hands so it makes doing my nails a bit difficult but she made a joke about it instead of getting frustrated. Very happy with the results, service, and cost.
Gentlemen was rough on my nails and cuticles. Cut and burnt a few corners. Was to busy watching his cell phone to even realize he wasn’t doing a quality job. Not sanitary at all, no wipe downs between customers. Poor quality acrylics- I have been to this establishment many times and this time was not good service. They rush you and are demanding. Different price every time I go in… charged 65 and still wanted a tip . No sir not today!
Place Pictures
Angel Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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