Quick Facts About Sophia's Nail Salon
Strengths:
1. Late hours: One of the positive comments mentions that Sophia's Nail Salon stays open late. This can be a strength as it allows customers with busy schedules or those who work late hours to still get their nails done without having to rush or take time off during regular business hours.
2. Creative and professional nail technician: Another positive comment highlights the skills and creativity of a nail technician named Kevin. This can be a strength for the salon as it shows that they have knowledgeable and talented staff who can provide unique and personalized nail designs.
3. Reasonable prices: A comment mentions that the salon has reasonable prices. This can be a strength for Sophia's Nail Salon as it attracts customers who are conscious of their budget and are looking for quality services at affordable prices.
4. Quick service: A comment states that the owner of the salon was fast in providing services to a group of four individuals. This can be a strength for the salon, as fast service can be appealing to customers who are looking for efficient and time-saving experiences.
Weaknesses:
1. Unqualified and unprofessional staff: One negative comment complains about a nail technician named Kevin, calling him unqualified and expressing dissatisfaction with the quality of the service provided. This raises concerns about the professionalism and level of expertise of some staff members at Sophia's Nail Salon.
2. Unsanitary conditions: Several negative comments mention unsanitary conditions at the salon, including dirty working areas. This can be a significant weakness for the salon, as it indicates a lack of cleanliness and attention to hygiene standards, which are essential in nail salons to prevent infections and ensure the health and safety of customers.
3. Poor customer service: One negative comment describes the lack of communication and customer service at the salon. This suggests that staff members may not be friendly or attentive, which can lead to a negative customer experience overall.
4. Inconsistent results: A negative comment mentions that the desired nail shape was not achieved, and the customer experienced discomfort during the service. This weakness highlights the lack of consistency in the results obtained by staff members at Sophia's Nail Salon, indicating that customers may not always receive the desired outcome or may even experience negative effects such as pain or damage to their nails.
5. Lack of transparency regarding fees: A negative comment mentions a lack of communication regarding an after-hours fee. This weakness suggests that the salon may not be transparent about additional charges or fees, which can lead to customer dissatisfaction and frustration.
In conclusion, Sophia's Nail Salon has strengths such as late opening hours, creative staff, reasonable prices, and quick service. However, there are significant weaknesses including unqualified and unprofessional staff, unsanitary conditions, poor customer service, inconsistent results, and a lack of transparency regarding fees. These weaknesses can greatly impact the overall customer experience and reputation of the salon.
Best TL Reviews
Insane, dirty and unqualified specialist
This is my worst experience in nail salon.
I have asked to do coffin shape, but "nail master" have done a horrible job.
My nails were dangerously injured because Kevin has filed a whole nail till fingernail skin (you can see on the picture), diving the shape of the nail plate for two parts.
Taking into account that he didn't use any antiseptics and didn't even allowed me to wash my hands before doing manicure, cause as he said "it will disturb the process".
Oh forgot to mention, he was late for 30 minutes for the appointment, and each time I called him, waiting at the closed door, he was saying he's parking and will be in 2 minutes.
The end of the story:
I stopped him after filling the first hand, when I was shocked with the result.
He asked me to pay for the "whole job" he have done (which obviously he didn't, not even taking to the account, it was completely different from what he was asked for), I refused it and he called the police...
Conclusion:
I really hope that at least some of the positive feedbacks are real, cause judging by this Kevin master, his work and attitude, they all look fake.
And the last one:
The pictures (2nd and 3rd) from Kevin's working place are real. This is the condition in which you will receive the manicure in here.
Very disgusting. Unsanitary. I asked for short and square and look and what he gave me!!!!! He asked for the pmt up front and everything he knew he was going to mess up. Zero customer service. Just plan ghettoh!!! I was desperate that’s why I even went there tbh!
????LISTEN WHEN I TELL YOU KEVIN SLAYED MY NAILS, PEDICURE, AND HE TAKES HIS TIME. HE IS VERY PROFESSIONAL! HIS SHOP IS THE ONLY SHOP I KNOW IN ATLANTA THAT STAYS OPEN LATE. HELL I’M FROM FLORIDA AND I DON’T KNOW NOT ONE SHOP THAT STAYS OPEN AFTER BUSINESS HOURS. HIS PEDICURES ARE BETTER THAN THE ASIANS YES I SAID IT. AND MY NAILS GLOW IN THE DARK. I FELT LIKE A LITTLE GIRL AGAIN WHEN I WAS 13 AND GOT MY FIRST FULL SET????????! KEVIN LISTEN PREPARE TO BE SICK OF ME BECAUSE YOU ARE MY NAIL TECH NOW I DO NOT WANT NOBODY ELSE TOUCHING MY HANDS AND FEET BUT YOU. THANK YOU FOR GIVING ME THE BEST EXPERIENCE I EVER HAD SINCE I’VE BEEN IN ATL. THANK YOU ????
So after reading the reviews and out of curiosity for the shop itself. I cheated on my Nail Tech once more. I don't know what kind of day it was for him but I felt most uncomfortable. The shop is Fabulous. Love the decor secondly I WILL NOT BE GOING BACK. Kevin sat there with the utmost look of something stank face ever. Of course I didn't expect him to smile the whole time but small talk would have been okay. What I ask for was short coffin nail.... He said they would be small...okay...I agreed but I didn't think they would look like little shark bites...I have small hands but I wouldn't even.....so I ask before acrylic powder could I change it he said He couldn't....I was ready to pay for the shark tooth's and leave.....Wait after he glued the tips in place he cut and filed the coffin shape. He filed my natural so low it gave my nail top a burning sensation when he did the the acrylic. So in all he filed my nails to prep for the tips and so forth, he filed after the tips I think he tried to shape my natural nail into a coffin too because my left hand thumb nail hurts to the touch. His Instagram is well organized and I loved his photos I witness some of the photos I am and still so disappointed I just got clear. I won't be able to get these nails off because my natural feels Raw....Maybe it was just a off day..
Kevin is AMAZING!!!! I got a pedicure, manicure, and my nails custom designed for a special event and upcoming photo shoot that I am attending; ALL AFTER HOURS!!! ????????. This nail shop stays open until 10pm and will stay open much later if service is needed. Kevin is a true star and professional. He gave me the best nails that I’ve ever had. I’m so in love with my style and designs. ???? Request KEVIN; from Sophia’s Nail Salon, I promise you will be beyond satisfied!
We called after 7 and the owner came in and did all 4 of us. He was absolutely wonderful. Reasonably priced and fast. Will definitely return
Kevin was amazing, very funny and very creative.
I loved everything about my experience!! Thank you Kevin!!????????
I travel a lot so I was looking for a salon on a weekend evening, this was the only one open and it had good reviews so I decided to try. I called to confirm hours and they said it was open until 10. Amazing ! I head over and had trouble locating it so I called again to be sure I was at the right place. Someone answered saying “did you call earlier? Did I tell you about the $40 after hour fee?! “ This was not previously mentioned as I stated to them, and they hung up. I understand being the only salon open on a Sunday evening but a $40 fee seems excessive being as how there is no extra work being done on any nails done at certain times of the day. The salon says it’s open until 10pm on google, I didn’t call and request a squeeze in while it was closed/closing. I drove pretty far because i was told it was open but I didn’t successfully patronize this business due to the reason stated in this review. This review is solely based on lack of communication and an expectation that was not met.
Place Pictures
Sophia's Nail Salon Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
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Transgender safespace
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
How to go there
Location
Places