Diamond Nails & Spa

+1 407-380-3105

425 Avalon Park S Blvd #700, Orlando, FL 32828 United States of America

Open Today: -

Quick Facts About Diamond Nails & Spa

Diamond Nails & Spa, located in the Avalon Park neighborhood, has received mostly positive feedback from its customers. Let us analyze the strengths and weaknesses of this nail salon based on the comments provided.

One of the most recurring strengths mentioned by the customers is the cleanliness and hygiene of the salon. Many customers appreciated the fact that every station was wiped down with disinfectant at the end of the night, ensuring a safe and clean environment for every client. This attention to detail in maintaining cleanliness is a crucial aspect that helps build trust with customers.

Another strength of Diamond Nails & Spa is the friendly and personalized service provided by the nail technicians. Multiple customers mentioned that their nail technicians were attentive, took their preferences into consideration, and even made their experience feel personal. This level of customer service creates a welcoming atmosphere, making customers feel valued and satisfied with their visit.

Customers also praised the skills and expertise of the nail technicians at Diamond Nails & Spa. They commented on the impressive job done in manicures, pedicures, acrylic nails, and nail designs. The positive feedback regarding the quality of work demonstrates the competency of the technicians at the salon. This artistic ability and attention to detail are crucial strengths for a nail salon.

The location of Diamond Nails & Spa in the Avalon Park neighborhood is another strength mentioned by customers. Being located in a strip of stores, including a neighborhood Walmart, makes it convenient for customers to visit the salon. The accessibility and ease of reaching the salon are significant factors for customers choosing a nail salon.

Despite the many positive comments, there are a few weaknesses mentioned by some customers. One customer expressed dissatisfaction with the service received from a specific nail technician. The customer mentioned that the technician insisted on using gel, even though they did not want it, and ended up cutting their toe while performing the pedicure. This highlights a lack of communication and understanding between the technician and the customer, causing discomfort and dissatisfaction.

Another weakness mentioned by one customer was the inconsistency with the nail technicians at Diamond Nails & Spa. They noted that there are new workers every time they visit the salon. This lack of consistency might affect the overall customer experience, as regular customers may prefer to have a consistent and familiar nail technician.

Despite these weaknesses, the majority of comments express high satisfaction with Diamond Nails & Spa. The positive aspects of cleanliness, friendly service, skilled technicians, and convenient location greatly overshadow the weaknesses mentioned.

In conclusion, Diamond Nails & Spa has several strengths that contribute to its positive reputation. The emphasis on cleanliness, friendly service, skilled technicians, and convenient location are all key factors that attract and retain customers. However, there are a few weaknesses identified, including inconsistent service due to high turnover of staff and instances of miscommunication between technicians and customers. Overall, these weaknesses can be addressed to further improve the salon's reputation and customer experience.

Best TL Reviews

Highly recommend this nail Salon which can be found in the Avalon Park neighborhood (found in the neighborhood Walmart strip of stores)

My technician Anna was wonderful! The place had plenty of manicure and pedicure stations and I was very impressed to see that every station was wiped down with disinfectant at the end of the night. Two thumbs up!!

My Daughter and I got our nails done here and loved them. The nail techs were very friendly and made my 11 year old daughter very happy with a cute polish design. I got acrylic and my nail tech Edward took the time and found the perfect nude color for me. Highly recommend this nail spa in Avalon. Clean, friendly and great nail work!

Ive gone three times and each time they do an amazing job. The nail tech i go to listened to me and remembered it was my birthday. It feels personal and welcoming.

Also, the customers complaining about gel don’t make sense. Gel doesn’t cost extra and it dries faster. It also looks better and lasts longer. Nobody is trying to upcharge you, they’re trying to get your cheap rears out of the chair.

A friend of mine brought me to Diamond Nails & Spa on Friday evening. The staff greeted us right away and were very accommodating. There was a short wait but they set me up in a massage chair to soak while I waited my turn. I got a gel Mani/ Pedi and I was so pleased with how thorough my technician was. My nails look so pretty and even though they were super busy, she didn't try to rush with me. It's a beautiful atmosphere to relax and be pampered! I highly recommend this salon for any salon/spa services.

Diamond Nails and Spa is exactly a diamond amongst all in the nail business. Mary took great care and time performing my pedicure and design requested which she did so artistically. My toesies look marvelous and my legs and feet feel fabulous. Thanks for the friendly and professional service. See you soon.

Edward has been the new owner for 10 months at this nail salon. He was very professional, friendly and did an amazing job with my nails. Highly recommend him.

If I could put zero stars I would, I came in today 12/2 to get a pedicure and I get this lady who does a poorly job. First kept insisting that it’s gel that I end up getting it just so she would stop asking me. She then cuts my toe that I can’t walk that much on it cause it hurts after I told her three times she was cutting me. I paid $45 for a poor job pedicure and let me know begin on the foot massage she gave, because there was one ???????? every-time i come here it’s like a hit or miss for me there’s new workers every time I come. Then the lady gets mad for me not tipping her, I mean atleast be happy I paid for the service.

Mary and her team do an excellent job. The location is perfectly located in Avalon Park which is very convenient. The spa is beautiful and clean. I’ve received many compliments on my nails done by Mary. I will definitely continue to come back regularly.