Kelly Nails

+1 251-457-0890

420 N Craft Hwy, Chickasaw, AL 36611 United States of America

Open Today: -

Quick Facts About Kelly Nails

Kelly Nails place has a mix of strengths and weaknesses based on the comments provided.

One strength mentioned in the comments is that they work fast, allowing customers to not spend too much time at the salon. This can be appealing to those who prefer to get their nails or eyebrows done quickly without spending hours in the salon. Another strength mentioned is the quality of their gel manicures and toenail polish, indicating that they do a wonderful job in these areas.

However, there are also several weaknesses mentioned in the comments. One major weakness is the rude behavior exhibited by a staff member towards a customer and her child. This is not only unprofessional, but it also creates a negative and uncomfortable experience for the customer. Another weakness highlighted is their lack of willingness to fix a customer's nails that were not shaped to their liking. This lack of customer service and refusal to rectify the situation can be frustrating and disappointing for customers.

Additionally, pricing is mentioned as a weakness, with one customer pointing out that the services are considered expensive. This can deter potential customers who are looking for more affordable options. Another weakness mentioned is the cleanliness of the salon. One customer comments on nail grindings left on the counters, indicating a lack of cleanliness and attention to hygiene. This can be a major concern for customers who value cleanliness and expect a sanitary environment.

Another weakness highlighted is the negative experience with lash extensions. The commenter warns others not to get their lashes done at this salon and suggests going to a professional instead. The improper placement of strip lashes and the damage done to the customer's natural lashes raise concerns about the expertise and skills of the staff performing this service.

On the other hand, there are also positive comments about Kelly Nails place. One customer mentions enjoying their experience at the salon and specifically praises Henry for his excellent work. Another customer states that they only trust this salon with their eyebrows, as they consistently shape them exactly how the customer wants. This indicates that there are staff members who are skilled and capable of delivering quality results.

Lastly, one comment simply states "very good service." Although no further details are provided, this indicates that there are customers who have had positive experiences with the salon overall.

In conclusion, Kelly Nails place has both strengths and weaknesses. While they may offer fast service, quality gel manicures, and attentive eyebrow shaping, there are concerns about rude behavior, lack of willingness to fix mistakes, expensive prices, cleanliness, and a negative experience with lash extensions. These comments highlight areas that the salon could improve upon in order to provide a consistently positive experience for their customers.

Best TL Reviews

Kick me and my 2 year old while I was trying get a pedicure he made he sit and her own seat and snatch the water holes wen she try to get down and touch it and told me he doesn’t want people in here acting with this type of behavior like my child was a animal was very rude about it and follow me to the doctor i felt threatened and frighten definitely reaching out to cooperate

I went to go get my nails done from them, once they was finished they was getting ready to close to I was trying to hurry and leave so I wouldn’t be in their way but once I got home I noticed how fat and big they were so I called the next day to see if they can shape them down a little and they told me no but I can come back when I need a filling and they’ll fix it then….. I’m not really to happy with my nails and how they didn’t even care to try fixing it

They work fast, so you are not there all day. I ❤️ the gel manicure. They do a wonderful job on toenail polish, too.

Too expensive. Went for a gel polish on my toes I was charged 28.98$$$ so I asked what's the price for a pedi they said 35$ go figure I should have just paid the extra. My mom loves them tho.

I went here a year ago and I knew better then, but I didn’t listen to my gut, so I’m warning others now. The health score was an 88. This place was dirty. There were nail grindings on the counters leftover from the day before. I was an early morning customer- got there at 8:30. I was one of the first customers of the day. There’s no reason why that place should have been so gross. My nails have not grown back since. Just warning others! Pay attention to the health scores and put your money into places that care about your well being as well as making you look good.

I do enjoy getting my nails done at this salon and Henry is always my go to. He does excellent work. I have also had positive experiences with getting my eyebrows waxed. But do not get your lashes done here. For a service that is so close to your eyes, go to a professional. I got strip lashes applied and they were improperly placed and digging into my skin. I took them off the next day, but it took me 2 hours because the glue was cement hard. She glued my real eyelashes to the strip and now I barely have any eyelashes left. It was a nightmare.

This is the best nail shop in Mobile County. I only trust them with my eyebrows. They shape them exactly how I want every time. When I moved out of state for two years I would come home and make sure to stop by there for my eyebrows. They also take special care to make sure your nails look professional. Kelly’s nails are always up on the latest trends in nails.

Very good service!