Quick Facts About Lynn's Nail & Spa
Strengths:
1. Excellent customer service: Multiple comments mention the friendly and attentive staff at Lynn's Nail & Spa. Employees take their time with customers, check in on their satisfaction, and are described as gentle and efficient. This personalized attention creates a positive and welcoming atmosphere for clients.
2. Skilled technicians: The comments indicate that the nail technicians at Lynn's Nail & Spa are skilled and capable of delivering high-quality services. Customers mention that they have had different technicians each time and have been pleased with the results. This suggests a consistent level of skill and expertise among the staff.
3. Good pricing: Several comments mention that the prices at Lynn's Nail & Spa are reasonable and competitive. This is seen as a positive aspect, especially in comparison to other nail salons in the area. This aspect may attract customers looking for value for their money.
4. Clean facility: Multiple comments highlight the cleanliness of Lynn's Nail & Spa. A clean and well-maintained facility is an important factor for customers when choosing a nail salon. The cleanliness of the space adds to the overall positive experience of visiting the salon.
5. Trustworthy reputation: The fact that Lynn's Nail & Spa is mentioned as a regular spot by customers and has been serving clients for 27 years suggests that it has built a trustworthy reputation. Regular customers who continue to visit the salon indicate a level of satisfaction and trust in the services provided.
Weaknesses:
1. Inconsistent service quality: One comment mentions that the nails done by a specific technician were not up to par, leading to disappointment. This raises concerns about the consistency of service quality at Lynn's Nail & Spa. Inconsistencies in the quality of work may result in customers having mixed experiences, which could affect their decision to return.
2. Issues with pricing: One customer had an issue with the pricing, mentioning that they were charged extra for the length of their nails. This demonstrates a lack of transparency in pricing and may lead to customers feeling unfairly charged. Pricing concerns can contribute to a negative perception of the salon and deter customers from returning.
3. Appointment delays: While Lynn's Nail & Spa's popularity is seen as a positive aspect, it also leads to comments mentioning long wait times for scheduled appointments. This can be frustrating for customers who have made appointments and expect prompt service. Delays in service can affect the overall customer experience and may discourage repeat visits.
4. Inadequate customer service: One comment highlights a negative experience with customer service, specifically regarding a miscommunication about receiving pedicures together. Poor communication and not honoring the appointment agreement can cause frustration and disappointment for customers. Improving customer service and addressing such issues is essential for maintaining a positive reputation.
5. Mosquitoes and discomfort: A comment mentions that the salon had mosquitoes, which affected the overall experience. This indicates a lack of proper pest control or ventilation, which can make customers uncomfortable during their visit. Ensuring a comfortable environment for clients is crucial for customer satisfaction and maintaining a positive reputation.
In conclusion, Lynn's Nail & Spa has several strengths, including excellent customer service, skilled technicians, good pricing, a clean facility, and a trustworthy reputation. However, the salon also faces weaknesses such as inconsistent service quality, pricing concerns, appointment delays, inadequate customer service, and discomfort due to pests. By addressing these weaknesses and focusing on improving areas of customer concern, Lynn's Nail & Spa can further enhance its reputation and attract more satisfied customers.
Best TL Reviews
I went here for the first time today. A coworker had recommended it to me. I went in to get a fill on a set I got done somewhere else. My nails were honestly a mess (over grown, lifting a little and were not done well to begin with) I called to make an appt for the same day. The girl who worked on me took her time and checked in with me several times to make sure I was happy with what she was doing. She was gentle and efficient. The atmosphere was so chill and everyone in the salon was very nice. I will definitely be coming back!
My family (grandmother & aunties) go here regularly. Since moving here I’ve been 3 times & will also be making them my regular shop. I’ve had a different person each time & they are all awesome!
It has been 30 days since I had my nails done. We were on vacation. Kathy charged me $52 for OLD NAILS!!! She did not do anything different than when she normally does my nails. None were broke. In 27 years of getting my nails done, no one has ever charged me extra for longer than my normal length. Prices are high here to begin with but this was excessive! I won't be returning
The best nail salon I’ve found yet in PV! Lynn and Tina do a great job, good with designs or just plain gel polish. About $40 for gel fill and gel polish. Good prices.
Waste of time and money. Very poorly done and over priced basic pedicure. This is the second time I've made an appointment for 2 pedicures at the same time. This is the second time that has not happened. Whether short staffed, over booked, or whatever it may be, the customer service is ridiculous in a bad way. They did one of the 2 pedicures while the other customer I went with, sat in the chair next to me, and was ignored. They told her someone would be right with her. My over-priced pedicure was done and that would've been when she got hers. Which wasn't the deal. So we left after mine. Go elsewhere.
Love Lynn's! They do exactly what I ask every time. Once a nail popped off and they fixed it. No wait, $5 which they said I could pay next time. ❤
The facility is always clean. Lynn is very pleasant & they are always busy so sometimes you have to wait a while for a scheduled appt. Busy means they are a good salon & popular & trust worthy which is good.
Ladies were very friendly, everyone spoke clear English.
The air-conditioning needed to be running. It was a little warm in there,
With the door opened.
Therefore they had mosquitoes.
I did leave with a couple bits.
Place Pictures
Lynn's Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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