Quick Facts About Cali Nails
Cali Nails is a nail salon that seems to have a mix of positive and negative feedback, indicating that they have both strengths and weaknesses. In this analysis, we will explore both aspects to provide a comprehensive understanding of the salon.
Starting with the strengths, it is evident that some customers have had positive experiences. One reviewer mentioned that Ms. Jones was fantastic and provided good service during their first visit. This indicates that Cali Nails has some skilled and friendly employees who can create a positive atmosphere for customers. Another customer praised Henry and Lisa, mentioning that they are amazing and the preferred nail technicians for this person. This suggests that there are qualified staff members working at Cali Nails who can deliver satisfactory results consistently.
Furthermore, Bryan, a nail technician at the salon, has received high accolades from a customer who has been going to Cali Nails for almost two years. This shows that there is at least one nail technician who consistently does an excellent job, emphasizing that there are exceptional employees at Cali Nails.
Additionally, the atmosphere at Cali Nails has been mentioned as being pleasant, indicating that the salon makes an effort to create a comfortable and enjoyable environment for customers. Alongside this, reasonable prices have been highlighted as another positive aspect. This implies that Cali Nails offers competitive pricing, which can be appealing to customers who are conscious of their budget.
However, despite these strengths, there are several weaknesses that have been mentioned by dissatisfied customers. One recurring issue is the lack of attention from employees, with some being preoccupied with their phones and not fully focusing on providing quality service. This can be frustrating for customers who expect undivided attention and a dedicated effort from the salon staff.
Several customers have also complained about the quality of the service they received. One customer mentioned that their nails were half done, not properly polished, and lumpy, indicating a lack of attention to detail and poor execution. Another customer criticized the pedicure service, claiming that it was the worst they had ever experienced. They mention that the person doing the pedicure was 86 years old and seemed incapable of performing the service adequately. This raises concerns about the competence of some employees at Cali Nails.
Furthermore, the customer service has been overwhelmingly described as terrible by one reviewer, who advises others not to visit the salon. This negative review suggests that there may be ongoing issues with the way staff members interact with customers.
Another issue that has been raised is the long wait times. One customer mentioned that they had to wait over an hour and a half to get their nails done, and their mother-in-law was completely ignored, leaving without receiving any services. This indicates a clear failure in managing customer appointments and providing timely service.
Furthermore, there have been complaints about the lack of attention to hygiene and proper nail care. One customer mentioned that their nails were started without their previous polish being removed and without proper treatment. This implies a lack of professionalism and care for basic hygiene practices.
In conclusion, Cali Nails has some strengths, such as employees who have received high praise, a comfortable atmosphere, and reasonable prices. However, there are also several weaknesses, including poor attention to detail, long wait times, lack of customer service, and issues with hygiene and professionalism. These weaknesses have resulted in dissatisfied customers and negative reviews. To improve their reputation, Cali Nails should prioritize providing consistent high-quality service, ensuring attentive customer care, and addressing any issues related to hygiene and timeliness.
Best TL Reviews
I use to like this place but it’s gone down hill. Employees always on the phone not paying attention. Nails half way done, not polished on side of nails, lumpy from not smoothing out correctly and oh and let’s not talk about a design but thankfully I found a good nail tech in waycross that fixed my problem and they stated they have people come in all the time to fix the mess up this nail salon had done. There might be some good mail techs that work there but I’ve yet to have one work on my nails from there that was worth the money . Waycross Ga A + nails is the place to go
Used a gift certificate to get a pedicure. My first time here and I enjoyed it. Ms. Jones was fantastic and friendly. She didn't diddle dally around either. Got the job done quickly. The only man there that I saw was constantly on the phone and loudly speaking another language which was annoying at times. Overall a good experience!
Worst pedicure ever! Done by an 86 year old who can’t see or file a straight line. I paid with a gift card and he just kept saying it’s free you didn’t pay. Someone else did. We’ll never go back again.
Henry and Lisa are amazing there. They have other amazing workers but these two are the ones we always use.
Bryan does an amazing job! Been going to Cali and using him for almost 2 years! Nice atmosphere and reasonable prices
Came here with my mother in law. Was told we’d get our toenails done together immediately. We were seated at our chairs and proceeded to wait over an hour and a half. Someone finally got to my nails while my mother in law continued to wait. We were told multiple times she would be next and was skipped over multiple times. My nails ended up being completed before anyone ever got to her. She ended up leaving without having anything done. Extremely embarrassing.
I wouldn't recommend this place for a dog!! Had to move 3 times after my pedi then had them start my nails without taking off my polish or anything. Forgot to treat my nails until I said something. Then instead of cutting them down where I wanted them. I was informed they would look better at the length she decided on. Screaming fight broke out between the woman doing my feet and a nail tech that went on for 30 minutes!!!! I'm trying to pull my feet out of the water so we could leave. I mean it ruined a day that was supposed to be special. 1-nail tip is already off another broken because acrylic is so thin. NEVER AGAIN.
terrible customer service! DO NOT GO THERE!
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Cali Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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