Hero image

Salon 31

+1 847-531-8831
2 N State St, Elgin, IL 60123 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Salon 31

Salon 31 Place, based on the comments provided, has a mix of strengths and weaknesses. This analysis will delve into both aspects, providing a comprehensive understanding of the salon's performance.
Starting with the strengths, it is evident that Salon 31 Place offers affordable prices for haircuts. Multiple commenters highlight the low cost of their services, with one even calling it a "hidden gem." This competitive pricing could be a significant draw for customers who are budget-conscious or looking to save money on haircuts. Additionally, the commenter who mentioned getting a shave with their haircut for $10 suggests that Salon 31 Place offers various services beyond simple haircuts.
Another strength mentioned by customers is the fast service provided by Salon 31 Place. One individual specifically stated that the salon offers "good service, friendly and fast," which implies that they value efficiency and professionalism. This aspect could attract busy individuals who want to get a quick and satisfactory haircut without wasting too much time.
Furthermore, one commenter expressed their admiration for Mel, a stylist at Salon 31 Place. They mentioned that Mel helped them with their damaged hair, resulting in them feeling like a "new person." This positive experience with a specific stylist indicates that Salon 31 Place may employ skilled professionals who can address specific hair concerns and provide a personalized service.
Moving onto the weaknesses, several customers complained about the poor customer service at Salon 31 Place. One person claimed that the salon did not care about their dissatisfaction with their son's haircut and expressed disappointment with the staff's attitude. Another individual who works with individuals with disabilities mentioned that the salon staff seemed unfriendly and unsmiling, and their client received a poorly executed haircut. These instances of unprofessional behavior could deter potential customers who prioritize good customer service and a welcoming environment.
Additionally, there were concerning comments about the quality of the haircuts at Salon 31 Place. One customer mentioned that their skin was cut during the haircut, suggesting a lack of precision and attention to detail. Another customer described the hair cutting process as rough, indicating a potential lack of consideration for the comfort and safety of the clients. These issues related to the quality of haircuts could deter customers who prioritize skilled and careful execution of hair grooming.
Lastly, it is worth noting that Salon 31 Place has a strict cash-only policy. While this may not be a significant drawback for some, it could inconvenience potential customers who prefer to pay with alternative methods, such as credit cards or digital payment options.
In conclusion, Salon 31 Place has strengths in terms of affordable prices, fast service, and positive experiences with specific stylists. However, weaknesses lie in poor customer service, potential quality issues with haircuts, and a cash-only policy. It is important for prospective customers to consider these strengths and weaknesses to make an informed decision before visiting Salon 31 Place.


Best TL Reviews

Do not go here! Took my son to get his hair cut and they did a horrible job. They don’t care about the customers. I expressed my discontent and they just shrugged and didn’t care. Had to take him somewhere else to get it fixed. Don’t go here!
Been going for years. Good service, friendly. Fast.
Low price.
Good haircut at a great price.
Mel was great, I love her. ???? She helped me out with my damaged hair. I feel like a new person
I work with adults that have intellectual disabilities and one of my clients was in need of a haircut. Walked in and should have walked back out. Customer service here is horrible. I don’t think these two have ever smiled. EVER! My client sat down and was done within two minutes. His haircut was horrible and I could have done a better job with his lining and I’ve never even done one before. When I went to pay, my client, who is very affectionate, went for a hug and you would have thought my client was a walking disease the way she reacted. Never will I ever go back to this joke of a place. I guess that’s what I get for a $7 haircut. Trash.
A simple hidden gem with dirt cheap haircuts. They are only $6. If I get a shave with my haircut it is $10. I have not had a single barber that I was disappointed in. I actually went here for my haircut and shave prior to all of my wedding events. There is parking out in front, but on occasion it is consumed. The only problem is that the haircuts are cash only.
They cut part of my skin off when they were cutting my hair .Very rough when cutting my hair . Would not recommend
I am a regular at salon 31. I go here because I am a single mom of boys. They offer $8 hair cuts and do a decent job. If you are looking for a decent cut but cant afford it , go to salon 31.

Salon 31 Info

Amenities

Accessibility
Payments
  • Cash-only

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location