Quick Facts About Petsense
Petsense place seems to have several strengths based on the comments provided. One of the main strengths highlighted is the exceptional customer service provided by the manager, Crystal (or Krystal). Many customers praised her for her attentiveness and helpfulness. This is a crucial strength for a retail store as good customer service can lead to customer loyalty and positive word-of-mouth referrals.
The employees at Petsense place also received positive feedback. The comment "nice employees and very helpful" indicates that the staff is friendly and willing to assist customers. This is another important strength as it creates a welcoming and positive shopping experience for customers.
Another strength of Petsense place is the selection of products available. The comment "had everything we needed there" suggests that the store offers a wide range of pet supplies and accessories. This is essential for customers who prefer to find everything they need in one location. Additionally, the store's cleanliness and organization were praised, indicating a well-maintained and easy-to-navigate shopping environment.
Petsense place's grooming salon received positive feedback as well. Toni, the groomer, was praised for her excellent care of customers' pets and for making customers feel comfortable leaving their furry friends in her care. This demonstrates that the grooming services at Petsense place are of high quality and that the staff creates a sense of trust and reassurance for pet owners.
One weakness that stands out from the comments is the lack of certain pet varieties. One customer mentioned that they would have liked to see some reptiles in the store. While Petsense place may offer a variety of accessories, it seems that they may have room for improvement in terms of their selection of live pets. This could potentially impact their ability to cater to a wider range of pet owners and may result in some customers seeking out other stores that offer a greater variety of pet options.
Another comment mentioned that the accessories at Petsense place are pricey. While the customer acknowledges that they are worth the expense, the higher prices may deter some potential customers who are looking for more affordable options. This could limit the store's customer base and result in lost sales to competitors offering similar products at lower prices.
In conclusion, Petsense place seems to have several significant strengths, including excellent customer service, friendly and helpful employees, a wide selection of pet supplies, a clean and organized store environment, and a quality grooming salon. However, there are also a couple of weaknesses identified, including a limited variety of live pets and higher prices for accessories. Addressing these weaknesses could help Petsense place further enhance its customer experience and attract a broader customer base.
Best TL Reviews
The manager is the best around at least at customer service. Our family loves her. Crystal or Krystal. Either way, she's there for you and her employees are awesome also.
This is Ginger, he is a great kitty that we adopted from Petsense. 10/10 would recommend.
Great customer service nice employees and very helpful?
Had everything we needed there. Very friendly staff. Although it's in pine bluff, it's still worth traveling to when you need supplies.
I'm grateful for the variety of accessories here. Pricey, but worth every dime for my pet cat☺️
Toni in the grooming salon takes great care of my fur baby, and I appreciate how she makes me comfortable to leave him. Thank you, Toni!
Store is clean and organized. Associates were friendly and knowledgeable.
Some reptiles would be nice. Staff was helpful and we got a cute Betta.
Place Pictures
Petsense Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Health & safety
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Mask required
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places